County Battery Services Ltd. Opiniones 

419
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just Under 5 years ago I bought same type batteries from this company delivered next day Guaranteed for two years. They lasted online for standby power back up for just under FIVE before both dying... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife's Powakaddy trolley has been struggling after 14/15 holes so needed a new battery. We visited your Kirkby branch this morning and Kieran found her a replacement and at no extra charge refitted... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have had a new battery from County Batteries on two of my cars since December 2019. Both have been useless and are flat within 4 or 5 days of inactivity. Charging systems on both cars are satisfacto... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service and super fast delivery. Very friendly person on the phone to take my payment.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de baterías
  2. Mayorista de baterías
  3. Tienda de baterías para automóviles

Escrito por la empresa

County Battery Services is a family-run business, established in 1974, with over 40 years experience and expertise in servicing customer requirements within the battery industry. Ideally located in the centre of the country with branches in the midlands, which provides easy access to the whole of the UK. County Battery stock batteries for all applications including modern and classic cars, commercial vehicles, plant, motorcycles, industrial, mobility, emergency, alarm, cordless phones, and battery-operated toys. Finally, if you're unsure what you need please contact our experienced team of battery experts who will be pleased to help you find the right product. We’re a comprehensive battery supplier offering solutions for a wide range of applications: · Automotive (including cars, motorbikes, commercial, vans, lorry and classic models) · Caravans · Boats · Battery-operated toys · Golf trolleys and buggies · Mobility scooters · Lawnmowers · UPS systems County Battery Services also provide batteries for a variety of industrial applications and other purposes. If your appliance or vehicle has a battery, we can supply and service it. If you’re not sure what type of battery you require, feel free to get in touch with the experts at County Battery. We’d be happy to help you find a solution.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

419 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(419)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service and super fast delivery

Great service and super fast delivery. Very friendly person on the phone to take my payment.

22 de julio de 2026
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Thank you for your review Angela, it means a lot! - Robbie.

Valorada con 5 estrellas sobre 5

All very good

All very good. Defiantly recommended

1 de junio de 2026
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Many thanks for your feedback Gareth, much appreciated! -Robbie

Valorada con 1 estrellas sobre 5

Never again

I went to county batteries a few months ago and was very pleased and left a really nice google review.
Unfortunately there is no consistency in this business as they took my solar battery out of my vehicle, I was told it was faulty, I went back for a new one to be fitted the guy would not fit it, there happy to take them out but won't re-fit them, depending on who you get depends on if they can be bothered to do the job. Very disappointing.

23 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased Battery early 2022 with 5…

Purchased Battery early 2022 with 5 year guarantee. Battery failed & wouldn't charge. Couldn't find invoice as moving house. Returned & they checked & confirmed faulty. But could not change. Been in motor trade for over 35 years & know can find by part No./stock movement or name. But no. Offered to sell new one with discount!!!! Really think I'm buying same product that doesn't last even half its warranty. (That doesn't exsist)

5 de febrero de 2024
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Good morning Kev,

Firstly I would like to apologise on the companies behalf that you did not have a positive experience with us.

All of our batteries do come with a 5 year guarantee. Unless you are registered as a customer with us, your sale will be recorded onto a generic "Cash Sales" account. Our warranty is valid for 5 years with any form of proof of purchase. This could be a bank statement, receipt or email confirmation.

Maintaining a proof of purchase is and always has been the customers responsibility. This information is all readily available on the receipt you would of been given on the date of the purchase and on our website, under the "Warranty" section.

Apologies again that this has inconvenienced you. If you wish to take this any further please contact me via my personal email at Ben.Clarke@countybattery.co.uk.

Kind regards,

Ben

Valorada con 1 estrellas sobre 5

This is a disgrace.

This is a disgrace.
I have given county battery to fix as the ebike battery as their was a fault after touch the charging pin with key ,payed £50 .I collect connect battery only had 30% it rapidly decharge to 0 in less than a few minutes.

Charge for a few hrs, didn't work ,bought back to shop nuthall,nice man there check the battery told me my 48v battery only showing 43v take it back home charge it all night if not corrected itself . I was giving a number to call on Thursday 24 Aug I called the number,
I was told by robby he would speak to the engineers and get right back to me ,
25 Aug today , Kelly called identifies herself as operation manager. Expecting to hear an apology and confirmation to fix my battery,
But instead she just twisted every I said around and blaming me everyday she could treating to end if I dnt listen to her trying to swindle her way out .
When I stated I would put a review her reply was go ahead ,
I will go and reply that u refuse to listen and accept help.
So I said am ending this call thank but getting no so will blog it and complain ,
Kelly then started to speak over me again saying if you bring it in we will look at it. But it works fine because we tested it,
And they gave a warranty!???.
Ruined my weekend .😒

25 de agosto de 2023
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.


Dear Mr. Swan, I'm truly sorry to hear about the frustrating experience you've had with our service. Your feedback is extremely important to us, and we deeply regret any inconvenience you've faced. It's disheartening to learn that the battery issue wasn't resolved as expected and that you encountered challenges when communicating with our team.

The service you purchased from us was a charge, test, and battery diagnostic service. Upon completion of this, the results came back to confirm that your battery was completely fine, therefore indicating that your issue with your E-Bike must lie elsewhere.

I understand there was some confusion in regards to what exactly the service you purchased covered, and as a gesture of goodwill, we have refunded your full amount that you paid.

You have repeatedly challenged the advice of our battery experts, to the point where we do not believe we can be of any further assistance to you.

Once again, we apologise for the inconvenience and frustration this situation has caused you.

Kind regards,

Ben

Valorada con 5 estrellas sobre 5

County Batteries Nuthall - Excellent!

County Batteries Nuthall - called into day for battery check - service was excellent, professional, polite and told/shown battery fully charged endorsing my employees recommendations for this branch.

31 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ilkeston branch not helpful

I went to Ilkeston branch where I asked for an advice prior purchase. It was a simple/one question but the staff did not help whatsoever. I thought they are experts or at least aware of what they sell. Customers, as no experts, rely on advice. Last time I go there or deal with this company. I find other businesses helpful.

1 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing

Priced up 70ah AGM battery on line £170.00 at county batteries then I noticed they recycle batteries for cash so took in a old car battery and a bag of other batteries, they said they could take them off my hands but no cash, It felt like I was being ripped so I left them, but found an alternative supplier for my new battery.

12 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

High Quality Standards

I think one of the main ways you can tell about the quality standards of a supplier is in relation to how they deal with issues when they arise. From my perspective County Battery could not have been more helpful and dealt with my issue quickly & extremely professionally. Happy customer!!

29 de abril de 2023
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Hi Ronald,

That is absolutely fantastic to hear. We pride ourselves on excellent customer service and although we try and minimise problems as much as we can, they do sometimes arise. Very glad to hear we dealt with this to a high standard. Thank you for the lovely review!

- Ben

Valorada con 1 estrellas sobre 5

Gocycle battery service failure.

County Battery Services charged me over £250 o replace a Gocycle 1 battery. When returned, the charger (which they had used) did not run through the same sequence. I sent the battery and charger back and yet they claimed all was fine. A dozen attempted/part charges later I have a charger that won’t light at all and a dead battery. I don’t think Gocycle should be recommending this firm at all. Let’s find out how good their 1 year warranty really is…

10 de noviembre de 2022
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Good afternoon Brendan, I am really sorry you had a negative experience with us and I am here to help resolve your issue. Would you mind getting in touch with us, at sales@countybattery.co.uk to just give a little bit more information on the matter? Warm regards - Ben

Valorada con 5 estrellas sobre 5

Prompt service battery replacement

Prompt service battery rebuilt and returned in a week
Complete with a new charger as the old one was incompatible with the new bms

23 de enero de 2023
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Good morning Mr Waterfield!

Thank you so much for such a positive review. We pride ourselves on quality service with a prompt turnaround. If you need anything in the future, please do not hesitate to get in touch!

Regards,

Ben

Valorada con 5 estrellas sobre 5

No shop around my area would help me…

No shop around my area would help me with my Ebike battery, because it wasn't a Bosch battery. I found this company online & they recelled my original battery & my Ebike is as good as new. I will use this company again & I will recommend this company to my friends & family

8 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Abysmal. Shocking lack of service.

Only left 1 star, as minus 5 not available.
Previously dealt with Nuthall branch for over 30 years, but now run by complete and utter useless, unhelpful, patronizing, lying muppets.
Told me they would order a battery, but never bothered and then lied to me, saying it was unavailable.
Then when I said I could easily buy it elsewhere online, 'top sales and business man of the year' Nuthall staff member, told me in that case he recommended I should buy it elsewhere. Unbelievable. A shop employee who recommends you to buy elsewhere. So I did.
Talk about turkeys voting for Christmas. Good luck with that one.
Then with a previously bought battery which expired well within 5 year guarantee, said at head office they would test on the spot and replace if necessary.
Except that when presented (again at Nuthall), they didn't.
Yet again, Nuthall loser made out had to use special charger and next day magically said battery ok.
Thinks I'm as daft as he is.
So I was left with no battery, broke down. Cheers.
Beware: 5 year 'guarantee' not worth the paper it is written on.
'No quibble' guarantee? They couldn't quibble more if they tried.
They just get out of it and won't replace.
And when they say 'we'll ring you', they don't; don't waste your time giving your number, they took my number on both occasions, I had a feeling the smarmy git wasn't going to ring me and I was right. They didn't, neither time.
They had no intention of doing so, it just fobs you off.
Complained about staff member to head office, but nothing done, he's still there, still an obnoxious, unhelpful liar.
And I don't like being lied to.
Avoid at all costs, absolutely the worst (non) service ever come across.
Abysmal.
Go absolutely out of your way to buy anywhere else you possibly can; they don't value your custom, they don't care and if you get the loser I did, they certainly won't help you.
Shocking. Absolutely shocking.
Ben, for clarity: the car had done 350 miles then parked for 2 days with all electrical equipment off. Yet battery was then dead as a Dodo and did not recover after jump start/driving 12 miles and a 2 hour charge on an 8 amp battery charger. Still flat as a pancake. Car alternator output checked and is fine. Funny how your battery fine for 2 years then just completely duff, yet you say rather fancifully, is fine.
Well, I don't think so somehow, sunshine.
You've been warned, avoid at all cost.

27 de octubre de 2022
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Hi Gary, really sorry you had a negative experience with us. I can assure you after your first complaint, the matter was dealt with in the most appropriate manner.

As for your battery, we followed our Returns/Refund policy, as we do for every customer. There is a set of procedures we follow and this does include having the battery in to charge it up, judging the results afterwards.

Your battery has been fully charged and passed our testing procedure. We have called you several times to let you know this, but you have not answered.

The battery will remain ready to collect until you do so, as it is still covered under our 5 year no quibble warranty.

Thanks and regards,

Ben

Valorada con 5 estrellas sobre 5

Help with suppling & battery issues

We were looking for a very specific pair of batteries which County Battery Sevices were able to provide after many others could not. We then had a charging issue with one of the batteries which CBS went above and beyond to help with! Would highly recommend!

24 de octubre de 2022
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Hi guys, that is excellent to hear! We are always happy to help. Thank you for the recommendation! - Ben

Valorada con 5 estrellas sobre 5

I am really impressed by County Batteries

I am really impressed by County Batteries, I have always bought my wife’s stairlift and wheelchair batteries from them and I have just come home after taking her stairlift batteries back after they failed and they swapped them for new ones without hesitation. I asked about better batteries and wanted to pay the difference and they did the upgrade for free and apologised for the old ones failing. Thank you sooooo much County Batteries 😁👍

26 de septiembre de 2022
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Hi Bob, thank you so much for your review! We always aim to help our customers as much as we can and pride ourselves on excellent customer service. - Ben

Valorada con 5 estrellas sobre 5

Very well organised

Very well organised, fast and quality service.

7 de septiembre de 2022
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Hi Glen, thank you so much for the review! Very pleased to hear you was impressed with our service. - Ben

Valorada con 5 estrellas sobre 5

Battery Rebuild - Great Experience

I had my mobility scooter battery rebuilt with this company. The whole process from start to finish was absolutely brilliant. The battery was picked up by courier, rebuilt by them, and then returned, all well within a week! They also tested my charger and found that it wasn't working correctly, so made me a new one free of charge, saving me a lot of extra expense, as it is a very specific charger.
The battery is better than it has ever been and has made such a difference to how far I can go.
I would definitely use this company again!

20 de julio de 2022
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Hi, thank you so much for your review! We aim to always provide an excellent and most importantly fast service for all of our customers. Thank you for your recommendation and we look forward to seeing you again! - Ben

Valorada con 5 estrellas sobre 5

Absolutely an amazing company with…

Absolutely an amazing company with battery issues and they were utterly terrific 5 stars does not give this company enough credit and they use well known battery prices at very low prices with superb customer relations

16 de julio de 2022
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Hi Shaun, thank you so much for your review! We are so glad you had a positive experience with us and we always strive to deliver the best service we possibly can. - Ben

Valorada con 5 estrellas sobre 5

Luggie scooter battery refurb.

Left a luggie scooter battery for 2 years on-board the scooter. Obviously not reading the instructions left me with a completely depleted battery. I thought I was going to pay a lot more than I did for a replacement battery however County Batteries refurbished it for a lot, lot less. I highly recommend this company. Do not be caught out by fly by night companies. Trust this company to treat you fairly, expertly and very quickly.

20 de junio de 2022
Opinión espontánea
Logotipo de County Battery Services Ltd.

Respuesta de County Battery Services Ltd.

Hi Tom, that is excellent to hear! We are so glad we could help sort your problem and thank you so much for recommending us. - Ben

Valorada con 5 estrellas sobre 5

These guys are Amazing!

These guys are Amazing!
Service is outstanding and their assistance and knowledge is second to none.
I had to cancel one order and needed help with another and they could do enough to make sure I was happy.
Fantastic products and fantastic service!
Recommend them 200%

28 de mayo de 2022
Opinión espontánea

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