Crocs Opiniones 

Bestilte flere par crocs og alle er leveret korrekt. de var rimelige i pris og levering var hurtig - 5 dage. Kunne følge leveringen og det var kun postnord der var nogle sløve padder.

Jeg har bestilt mange par, over crocs.eu.
Der har aldrig været problemer med noget. Jeg har en gang modtaget et par, der var kommet et lille mærke i. Crocs svarede kort tid efter at jeg kunne sende skoene tilbage og få fuld refundering eller jeg kunne modtage 35% af prisen på skoene tilbage. Jeg valgte det sidste og få dage efter, var pengene på min konto.

Jeg kan se der er flere dårlige anmeldelser, men jeg kan klart anbefale at shoppe crocs, på deres hjemmeside.

Erbärmlich..
Man bezahlt nach Größe..
Völlig überzogene Preise...
Habe mir welche von Maui gekauft...
Sind genauso gut und bedeutend günstiger...

Dette er den dårligste købsoplevelse, jeg nogensinde har oplevet. Jeg fik tilsendt et par crocs bestående af to forskellige størrelser. Da de skal sendes retur får jeg at vide af kundeservice, at jeg selv skal afholde udgifter til retur, hvilket jeg påpeger ikke kan være rigtigt. Jeg bliver så lovet, at de refunderer efterfølgende, hvilket de så efterfølgende nægter at have sagt, da det ikke er deres kundeservice. Jeg ender nu med at have brugt 250 kr på ingenting (da de nægter at refundere beløbet!) Køb aldrig hos Crocs EU.

Quick delivery and crocs are true to size. Very happy with purchase and would buy from the website again. I’m surprised there are so many bad reviews !

Horrific service, items cancelled from my order after I paid IN FULL. Still no refund three weeks later and three calls to customer service. AVOID AVOID AVOID!!!!

I have never experienced so many problems by returning an item ever. The size didn’t fit and I wanted to send it back. I have been to 3 logistics companies, nobody wanted go accept this parcel because that was not a shipping label, it was just the address. I contacted customer support 2 times. The only answer: we don’t control the tariffs of the logistics companies. The shipment with Post AT from Austria costs 20 Euro to return a parcel with item which costs 24 Euro.
You have to make the normal shipping label for a fix price like the other internet shops do. But of course you don’t care.
The only feedback I can leave: I will never buy anything from this website.

Would not even give 1 star but have no choice to give zero! Absolutely shocking customer service. Firstly part of my order was cancelled even though I was charged the FULL amount only to be told I would receive a refund in 21 days! Secondly I was sent the incorrect size. When I inquired about returning I was informed I would have to at my own expense. Spoke to 2 separate agents, the last one Peter ended the chat while I was still typing a response! Disgraceful and shocking customer service. I am disgusted and will NEVER order from Crocs again. This is to warn future customers of the shocking service and customer service. AVOID at all costs!

First there is a fault in their system causing their delivery partner to be unable to deliver the package, and customer "service" tells me I have to wait for a refund for 14 days after the package has been returned to their warehouse. Then I reorder the items I need. And then, the undeliverable package is delivered! And customer "service" tells me they cannot cancel the new order, even though it has not even shipped. I have to wait until the new order has been delivered and then spend time and money returning their items to them, after which presumably I will get to wait for a refund for 14 days. That is, if they don't come up with an excuse to refuse the refund.

The moment I ask customer "service" to escalate to a superior, they refuse to engage and restart the chat constantly.

This is a scam and a money grab. AVOID AT ALL COST

Moin

Ich habe die Dragonball Crocs gekauft.
Für ein Fan ein Pflichtprogramm.

Die Verarbeitungsqualität ist miserabel!
An den Seiten sind jeweils silberne Embleme, von 4 Stück sind 3 nach paar Wochen einfach abgefallen.
Habe es mir angeschaut, kein Wunder wenn man die Teile mit einem Mini Tropfen Kleber anklebt.
Habe sie selbst mit extrem Kleber nachträglich angeklebt.

Dann schaut man sich die Oberschuh Laminierung/Design an, die sind an den Sohlenrändern sehr unsauber gearbeitet.

Sie laufen auch ja wirklich bequem, aber wie geschrieben, die Qualität ist schlecht.

Min bestilling blev annulleret uden jeg fik besked, pengene var trukket og nu skal de bruge 7-14 dage for at returnere pengene og det eneste jeg fik var et undskyld af en eller anden bot og da jeg endelig fik kontakt til en person kunne de intet gøre end at sige undskyld men sådan er det

They are rude, frauds and smugglers. Our delivery has never been delivered in our address. They sent us a picture of another delivery place. I screenshoted all conversations and the rude agent closed the chat without helping me.
I called them through the char again and told them i will post the whole chat and they apologised and said they will resent our order. Still waiting. Let s see

Kunne ikke afbestille første ordre, da det var forkert farve, selvom jeg skrev og ringede to min. Efter ordren var lagt? Nu koster retur fragt over 100kr, ØV!

Achtung, Rücksendungen müssen auf eigene Kosten in die Niederlande erfolgen (in meinem Fall mind. €15 mit DPD), da viele Crocs leider nicht den üblichen Größen entsprechen, ist eine Rücksendung oft nicht zu vermeiden, ich werde zukünftig den Shop meiden!

Ordered crocs mind you the week leading up to Christmas and they let me purchase the crocs . Then 1 hour later cancelled my order and told me the crocs are now sold out . My money is gone from my account now until after Christmas and it’s still saying online the crocs are available.

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Used their online tool to make sure I ordered the right size. Made a large order, shoes didn't fit. I had to spend 30€ to mail it back. The Crocs return policy is absolutely terrible. I had to speak to customer service over four times and still no one helped me. This is my first time buying off Crocs.eu and will definitely be my last. I also learned that Crocs are non biodegradable, so now Crocs are banned for me. Never again.

Very upsetting for Crocs EU not to ship to Malta, I have asked why and was not even given a reason...

Var virkelig overrasket over den lave score herinde men endte alligevel med at tage chancen og må bare sige at jeg har ingen problemer haft med min bestilling pengene blev trukket et par dage efter bestilling og modtog pakken på adressen 4 dage efter bestilling og alt var som det skulle være

The best review is 0 stars for you . I made my order on 18 October and still I didn’t receive . You told me that courier lost my order and now YOU gave ME two options. Resend the order or refund. I choose refund and you told me that you must do a review at my case and when will be acceptable I will have my money after 7 to 14 working days . I asked my my money before 3 days and you still review my case . It’s your fault , your associate courier lost my package. You must send me my money back very very soon. Like NOW