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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We recently purchased a Cussins home at Summerson Place. Carol and Caroline in the sales office were friendly and transparent throughout, and supportive regarding the sale of our previous home.... Ver más

Valorada con 5 estrellas sobre 5

Moving into our new home has been such a special experience for our family. My mum bought the house, and now me and my brother live here, and we truly couldn’t have done it without Carol. She m... Ver más

Valorada con 5 estrellas sobre 5

We have recently bought a house at Summerson Place in Darlington and we couldn’t be happier! From the first meeting with Carol to the handover with Caroline and the aftercare from Keith & Alan we have... Ver más

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Valorada con 5 estrellas sobre 5

Caroline at Summerson Place has made our experience effortless, and has answered all of our questions and queries throughout the process. We are interested in reserving one of the lovely homes Cussins... Ver más

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4,7

Excelente

TrustScore: 4.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

We just love our Cussins home

We just love our Cussins home. We were out for a walk in Dec 23 and decided to have a look at the show home as we just loved the style of the houses but never thought we would end up buying one. Carol was amazing so helpful and friendly. She showed us the last Juniper and we loved it so much that we decided there and then to buy it. The house is everything we wanted - we’ve been here just over a year. If we did have any issues we contacted Cussins support team and they sorted them out super quick with the site manager Keith - he was so helpful too. I would highly recommend buying a Cussins home they are so well built. My daughter and her boyfriend have just moved into a new Cussins Daisy on Summerson Place too.

25 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Victoria. We're delighted to hear your happy with your new home at Summerson Place and with the service and communication provided by Carol & Keith. We hope you and your daughter both enjoy living in your new Cussins homes.

Valorada con 5 estrellas sobre 5

Eccleston Park Backworth

I recently purchased a plot at Eccleston Park in Backworth, and although my move-in date is six weeks away, I’ve been thoroughly impressed with the experience so far. The team has been excellent, and I’d especially like to highlight our sales advisor, Lauren. She has been friendly, approachable, and professional throughout the process. Lauren has addressed all of my queries and concerns promptly and effectively, which has made the journey smooth and reassuring.

21 de julio de 2025
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Respuesta de Cussins

Hello Christopher. Thank you so much for taking the time to leave such a kind review. We are delighted Lauren has been a pleasure to deal with and I know she'll be really happy with the feedback. We're always here to help and we wish you many happy years at Eccleston Park.

Valorada con 5 estrellas sobre 5

Eccleston Park - Daisy

Reserved a plot in February and set to complete in September. Lauren has always been in contact with updates on the progression of my new build. Also I feel as though I can call into the sales office whenever for any queries I might have. Cussins and Lauren have made my first time buyers experience a joyful and smooth process.

24 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Elliot. Thank you for your review and we're delighted you've had an amazing experience purchasing your new Cussins home and with the help you've received from Lauren. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Carol and the team at Summerson Place…

Carol and the team at Summerson Place were fantastic from day one. There was a lot support and advice on the fixings and options, and they were happy to help out with any requests I had during the building phase.

Support has been great since I’ve moved in, a couple of minor issues were fixed very quickly by the site team.

Compared to other new build developers, for me the quality and the support are second to none at Cussins

22 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Thomas. Thank you for taking the time to send us such a kind review. We're delighted Carol and the wider team were able to offer you help and support during and post your purchase. Enjoy your new Cussins home!

Valorada con 5 estrellas sobre 5

Riverside development

Great experience dealing with Caroline from the riverside development. Friendly, knowledgeable and kept upto date throughout the process despite our chain collapsing a few times I found them patient and understanding and so glad we made the move as we love living here ! Would recommend and buy again with Cussins.

21 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Nathan. Thank you for your review and we're delighted you've had an amazing experience purchasing your new Cussins home and with the help you've received from Caroline. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Love my forever home - thank you Cussins

From the initial enquiry to moving in was fantastic. Carol the sales rep could not have been more helpful.
As it's a new build I expected some issues which there was but the team resolved them in good time and to a very good standard. I love my forever home and would recommend cussins homes in an instant.

18 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Lesley. Thank you for taking the time to leave a review on your experience purchasing a Cussins Home. We are glad you are happy with the build quality and finish of your new home, and the service you received from Carol.

Valorada con 5 estrellas sobre 5

Quality Home

I moved into my new Cussins home a year ago and am absolutely delighted with it. It’s a gorgeous house, which has been well designed, constructed and insulated. The sales, site and after care teams have been extremely helpful, efficient and professional at every stage. I wouldn’t hesitate to recommend Cussins.

18 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Katy. We're thrilled your happy with your new Cussins home. We take great pride and care in designing homes so we're delighted with your feedback, and that all the teams were helpful and professional at each stage.

Valorada con 5 estrellas sobre 5

New house

We moved into the house just over a year ago. From coming to look at the plot to then getting the keys everything was great. Carol was very helpful, explaining all offers and how the process works. We received updates monthly if not weekly of how the house was coming along. Once we moved into the house we had a few slight issues with the taps and they were resolved quickly within the same week. Would highly recommend.

18 de julio de 2024
Opinión espontánea
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Respuesta de Cussins

Hello Frankie. Thank you for your review and we're delighted you've had an amazing experience purchasing your new Cussins home and with the help you've received from Carol. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Amazing Experience

I reserved a house earlier this year on Phase 1 at Eccleston Park and due to move in around September but have had an amazing experience with Cussins so far, Lauren in particular who has been fantastic from reserving the home to assisting with picking our choices. Lauren has been brilliant with her communication with multiple questions and queries being asked and always responding to our requests in a timely manner.

This is the second new build we will have purchased and this one through Lauren has been completely stress free! We can’t wait to move into our home and if it’s anything as good as Lauren has been then we will have no issues.

11 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Dear Dale. Thank you for taking time to leave this fantastic review. We are thrilled to receive such excellent feedback on the service you have received from Lauren.

Valorada con 5 estrellas sobre 5

Great Experience

I reserved a house late autumn last year and from the outset, Cussins, well, Lauren Sykes in particular, has been an utter pleasure to deal with. Her communication and knowledge has been brilliant and has really helped me as a first time new build purchaser. Even down to choosing my options, her advice was brilliant and allowed me to avoid making mistakes in my choices. I was apprehensive about buying a new build however I would do it a million times over giving my experience purchasing through Lauren. As far as buying houses goes, my experience has been truly stress free. I wouldn’t hesitate to recommend buying through Cussins.

17 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hello. Thank you so much for taking the time to leave such a kind review. We are delighted Lauren has been a pleasure to deal with and I know she'll be really happy with the feedback. We're always here to help and we wish you many happy years at Eccleston Park.

Valorada con 5 estrellas sobre 5

Cussins at Backworth

Cussins at Backworth

Recently bought a house through Cussins at Backworth. Love the house and the spec.

The site team have been fantastic in catering to all needs.

Graeme and Neil have been very helpful through out the build process and post completion. Epecially helpful with moving in, getting settled and providing regular check ins to ensure all is to a high standard.

They have been attentive to all needs and keen to resolve any minor snagging issues raised in a professional and friendly manner.

27 de junio de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Mr & Mrs McGow. Thank you for your kind review & we hope your settling in well at Eccleston Park. We're thrilled that Graeme & Neil have been helpful regarding your check in's and snagging issues and that your happy with your property and specification. We wish you many happy memories at Eccleston Park.

Valorada con 5 estrellas sobre 5

I love my Cussins New Build

We have been in our new home since April 2024. The help of Carol in the show home led to a quick and easy purchase and she was always happy to help with all our enquiries. I love the look of our Cussins home and the quality of the finish. We’ve had a few minor issues which were sorted out quickly . The site manager Keith and all the staff are also very friendly and helpful. I would recommend Cussins to anyone looking for a new build especially at Summerson Place.

16 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Gavin. Thank you for taking the time to leave a review. Great to hear that Carol and Keith have been helpful and provided a great service. Wish you many happy years at Summerson Place.

Valorada con 5 estrellas sobre 5

Been in our new build 10 month now and…

Been in our new build 10 month now and couldn't be any happier . Caroline sainthouse (sales) to David and Andrew ( site managers ) have been amazing with my snag list and to be honest not many fro a new build. Quality workmanship through out and would hesitate to recommend cussins

30 de septiembre de 2024
Opinión espontánea
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Respuesta de Cussins

Hello Karren. Thank you for your kind review. We're delighted Caroline, David & Andrew have provided a great service and that your happy with the workmanship of your new property - enjoy!

Valorada con 5 estrellas sobre 5

Very happy customer

Purchased the Lilly home in march 2025 and the house has changed my life. The floor plan is perfect for open plan living especially the family room/kitchen that is perfect space for bringing your garden into your living space. The fittings and fixtures are if a very high quality that is not appreciated until you start living in the house. It’s warm. Spacious and beautiful. Carol from there sales office was very patient with me and could not have been more helpful in the whole buying process. I am a very happy customer.

14 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Susan. Thank you for taking the time to leave such a fantastic review. We are delighted to hear your new Cussins home has made a positive impact on your life and your happy with the space and quality of the property. Also lovely comments regarding Carol and her assistance - thank you.

Valorada con 5 estrellas sobre 5

Great experience!

We had an excellent experience with Cussins. We bought our house before the stamp duty went up. Carol was great from start to finish helping us the whole way to ensure we could beat the stamp duty in time! Cannot fault the team. Keith the site manager has also been very proactive with the snag list and very responsive.
Overall, the experience of buying our first home has been great and can only thank Carol for her support!

31 de marzo de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Daniela. We're delighted to hear of your positive experience whilst buying your Cussins home, and that Carol was able to support you along with site manager Keith. Enjoy your new Home!

Valorada con 5 estrellas sobre 5

Friendly personal touch. Built around the customer

The whole experience has been easy from start to finish. With working away we worried that buying a new build would be stressful with us not being able to visit and check in as much as we would like. But Carol at the Darlington sales office made sure we were up to date at every step with regular photos and updates on where the build was at. Also fitting our meeting for options and other crucial parts around our busy schedule. This service made what was a chance visit into a home we before could only dream of. The finish and quality of our home is to be noted as only the best. Something that has been a running theme through the process. I would say cussins has a friendly personal touch that is built around the customer.

30 de mayo de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Zoe. Thank you for taking the time to leave such a lovely review. We are so glad to hear you had a positive experience with Cussins and are happy with the quality and finish of your home, along with the service provided by Carol.

Valorada con 5 estrellas sobre 5

Amazing experience

My partner and I have bought our first home from Cussins in the Summerson Place development. Carol could not have been more helpful throughout our experience and we are so happy with how the house is progressing ready to move in August.

12 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Jess. Thank you for your review and we're delighted you've had an amazing experience purchasing your new Cussins home and with the help you've received from Carol. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Fabulous experience at Debdon Falls

Fabulous experience at Debdon Falls, Rothbury. Quality and timeliness of information provided has been excellent and professionalism of the team has been wonderful - every single question has been answered so clearly. Looking forward to moving in!

10 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Katie. Thank you for taking the time to send us such an amazing review. We're delighted your happy with the service you've received and we can't wait to welcome you to Debdon Falls.

Valorada con 5 estrellas sobre 5

We are so happy with our new home at…

We are so happy with our new home at Riverside, South Shields. The process from start to finish has been nothing but a breeze. Caroline is excellent and the communication along the way was and still is second to none. Highly recommend buying a property with Cussins!

28 de marzo de 2025
Opinión espontánea
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Respuesta de Cussins

Hi Daniela. We're delighted to hear your happy with your new home at Riverside and with the service and communication provided by Caroline. We hope you enjoy living in your new Cussins home.

Valorada con 5 estrellas sobre 5

We had a great experience working with…

We had a great experience working with Lauren throughout the process of buying our new home. She was friendly, knowledgeable, and always happy to answer our questions, no matter how big or small. Lauren made the whole journey much easier and more enjoyable. Her professionalism and warm approach really stood out. We’re grateful for her support and would definitely recommend her to anyone looking for a new home.

7 de julio de 2025
Opinión espontánea
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Respuesta de Cussins

Hello Bethany. Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from Lauren. This really is the type of feedback that we strive to ensure we receive! We wish you all the best in your new Cussins home.

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