Devola Opiniones 

1818
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered my Devola heater directly from Devola around 5pm on a thursday evening and it was delivered the next day by 9:15am. Delivery was free! Great service! This is my third Devola electric heater... Ver más

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Valorada con 5 estrellas sobre 5

Chose Demola after some research on different radiators and their reviews. Very fast delivery. Well packed parcel, but straightforward to unpack.No damage obvious to oil filled radiator. Very easy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It is early days yet, but really liking my new Devola 12L dehumidifier; although it is small compared to my previous old machine, it is much quieter, takes up less room and seems very efficient. It... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It works quietly, the low setting is perfect to heat a small office and only needs to be on for 1/2 hour, roughly 30 pence! It can be set to maintain a temperature which is very useful. Overall plea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de calefacción
  2. también en la categoría
  3. Tienda especializada en aire acondicionado

Sobre Devola

Escrito por la empresa

Devola is your one-stop shop for all your home heating, cooling and ventilation needs.

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(1818)

717 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great product

Great product, delivered when promised

26 de julio de 2026
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Respuesta de Devola

Hi Kathy,

We're delighted to hear your order arrived exactly when expected and that you're so pleased with the product. Thank you for sharing your experience with us 😊

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

Good service and delivery was very…

Good service and delivery was very quick and it's fits perfectly

24 de julio de 2026
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Respuesta de Devola

Hi Paul,

We're so pleased to hear everything arrived quickly and that your item was a perfect fit. Thank you for taking the time to share your experience with us 🎉

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

Fast delivery of a very good fan

Fast delivery of a very good fan. Very quiet so good for bedrooms. Solid weighted stand and feature rich for the price. Nothing to not like given the recent hot spells.

19 de julio de 2026
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Respuesta de Devola

Hi,

It's great to hear your fan arrived so quickly and has been ticking all the boxes. We're pleased you're enjoying how quiet it is, along with the sturdy design and great features. Thank you for taking the time to leave such a lovely review 🌬️

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

Great product and excellent customer service

I ordered a fan and due to a mistake on my part the delivery got messed up. Customer service at Devola was brilliant. Shout out to Ky. All got sorted and i have to say the fan is excellent, silent and very cooling

1 de julio de 2026
Opinión espontánea
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Respuesta de Devola

Hi,

Thanks for sharing your experience with us. We're glad we could get the delivery issue resolved, and we'll make sure Ky sees your kind comments. It's brilliant to hear you're enjoying your fan and that it's keeping you cool while staying whisper quiet 😎

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

Absolutely brilliant fan

Absolutely brilliant fan, delivered next day during a heatwave. Awesome.

8 de julio de 2026
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Respuesta de Devola

Hi Emma,

Perfect timing! We're really pleased your fan arrived the very next day and that it's living up to expectations. Thanks for your lovely review 🌞

Kind Regards,
Jess

Valorada con 4 estrellas sobre 5

The fan is perfect and making a…

The fan is perfect and making a wonderful difference in the heatwaves. Love the straightforward controls, remote and smart appearance. Easy ordering and delivery. But only 4 stars as it arrived poorly packaged.

19 de julio de 2026
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Respuesta de Devola

Hi Karen,

Thank you for your review. We're really pleased to hear the fan has been making such a difference during the recent heatwaves and that you're enjoying how easy it is to use. We're sorry to hear the packaging wasn't up to the standard you expected, and we appreciate you bringing this to our attention. We hope you continue to enjoy your fan 🌬️

Kind Regards,
Jess

Valorada con 3 estrellas sobre 5

Liked the product

Liked the product, but it was supplied with the wrong instruction leaflet. I was promised the correct one, but that has not arrived!

9 de julio de 2026
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Respuesta de Devola

HI James,

Thank you for your feedback. We're pleased to hear you're happy with the product, and we're sorry the incorrect instruction leaflet was included. Your message reached us over the weekend, and as soon as we reopened, a member of the team sent you a PDF copy of the correct manual. If you didn't receive our email for any reason, please get back in touch and we'll be more than happy to resend it.

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

Fast delivery and good quality tower fan

Fast delivery, the tower fan feels well made, it has 6 speeds from whisper quiet to a good breeze but still not too noisy.

19 de julio de 2026
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Respuesta de Devola

HI Bernard,

Thank you for sharing your feedback. It's great to hear your tower fan arrived quickly and that you're pleased with the build quality, along with the range of speed settings and quiet operation. We appreciate you taking the time to leave us a review and hope it continues to keep you comfortable 🌬️

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

Easy to set up

Easy to set up, use and whisper quiet. Recommend.

24 de junio de 2026
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Respuesta de Devola

HI Gill,

It's brilliant to hear you're finding it easy to set up and use, and that it's running whisper quiet. Knowing you'd recommend it to others is wonderful feedback for the team. We hope it continues to serve you well ⭐

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

Being lucky enough to get a unit

Being lucky enough to get a unit, and have it delivered the next day! Amazing

16 de julio de 2026
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Respuesta de Devola

HI,

We know how difficult it was to get hold of portable air conditioners during the heatwave, so we're delighted you managed to secure one with us. Even better, it was on your doorstep the very next day! We hope it's keeping you cool, and we really appreciate you sharing your experience ❄️

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

Highly recommend Devola

I had almost given up looking for a portable air conditioner in the last heatwave....but...Devola saved the day! Don't know if I was just lucky but I managed to bag one. It got delivered the next day, under 24hrs, in excellent condition and it works like an absolute dream! 1st class service and would highly recommend you purchase from Devola! Thanks guys :)

15 de julio de 2026
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Respuesta de Devola

Hi,

It's wonderful to know we could help when you needed it most. We know how difficult it was to get hold of a portable air conditioner during the heatwave, so we're delighted you managed to secure one with us. It's brilliant to hear it arrived the very next day, in perfect condition, and is doing exactly what you hoped. Thanks so much for your recommendation and your kind words ❄️

Kind Regards,
Jess

Valorada con 1 estrellas sobre 5

The delivery driver did not ring my…

The delivery driver did not ring my doorbell or advice that he was outside the building. The two heaters were left in the communal hallway just 2 feet away from my flat door. Not sure how he got into the actual building I assume another resident let him in.? The packaging appears in tact and the actual product is still in the boxes so I am unable to comment on the product.

19 de julio de 2026
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Respuesta de Devola

Hi Linda,

We're sorry to hear about your delivery experience. We completely understand your concerns, as your order should not have been left in a communal area without you being made aware. We're pleased to hear the packaging appears intact, and we hope the heaters are in perfect condition once you've had the opportunity to unpack them. If you do experience any issues with the products, please don't hesitate to get in touch and our team will be happy to help.

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

A good shopping experience.

This is an efficient fan. The controls are easy to use and the fan is very light so can easily be moved to where it is needed. It has 9 speeds and a timer as well as oscillating up and down and left to right. Delivery was quick. I am very pleased with it.

25 de junio de 2026
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Respuesta de Devola

Hi Una,

Thank you for such a lovely review. It's great to hear you're pleased with your new fan and that you're finding it easy to use and move around the house. We're also glad the different speed settings, timer and oscillation features are proving useful, and that your order arrived quickly. We hope it helps keep you comfortable throughout the warmer weather 🌬️

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

Brilliant next day delivery

Great service, delivered next day, fan really good so far

16 de julio de 2026
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Respuesta de Devola

Hi Jenny,

We're delighted to hear your order arrived the very next day and that you're pleased with your new fan so far. It's great to know everything went smoothly. Thanks for your kind words and for choosing to shop with us! ✨

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

Great experience …

Good product good price quick delivery perfect

15 de julio de 2026
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Respuesta de Devola

Hi Peter,

Thanks for the lovely review! We're so pleased everything ticked the boxes for you, from the price to the speedy delivery. We really appreciate your support and hope you're enjoying your new product😊

Kind Regards,
Jess

Valorada con 5 estrellas sobre 5

Really like your Devola tower fan The…

Really like the Devola tower fan. The remote is super handy and it has easy airflow options. It's pretty light weight, so I can move from room to room easily. On low and medium setting it's quiet enough for sleeping, has a quieter sleep mode and a timer. On high you can hear it, but that's expected. I brought the tower fan mainly for the bedroom.
Overall great for price.

7 de julio de 2026
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Respuesta de Devola

Hi Geraldine,

We're delighted to hear you're enjoying your Devola tower fan. It's great to know you're finding the remote, airflow settings and lightweight design so useful, and that it's quiet enough to help you get a good night's sleep. We're really pleased it's been such good value for your bedroom, and we appreciate you taking the time to share your experience 🌙🍃💙

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Brilliant fan and delivered within 24…

Brilliant fan and delivered within 24 hours

9 de julio de 2026
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Respuesta de Devola

Hi Clare,

We're delighted to hear you're pleased with your fan and that it arrived within 24 hours. Thank you for taking the time to share your feedback 🍃

Best wishes,
Elise

Valorada con 4 estrellas sobre 5

Super quick delivery

Super quick delivery, great small fan a welcome relief in the heat and did the job.

9 de julio de 2026
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Respuesta de Devola

Hi Eileen,

We're delighted to hear your fan arrived so quickly and provided some welcome relief from the heat. It's great to know it did the job, and we really appreciate your feedback 🌞


Best wishes,
Elise

Valorada con 5 estrellas sobre 5

5 Stars all round

I wouldn’t hesitate in recommending this product.

It’s been a breath of fresh air, quite literally.
Easy to set up and easy to use.
Does exactly what it’s intended for.
Useful features including a timer, which I didn’t think I’d need but have.

Delivered very quickly.

All in all a very good experience.

9 de julio de 2026
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Respuesta de Devola

Hi Buzz,

We're delighted to hear you're so pleased with your purchase and the overall experience. It's great to know it was easy to set up, has been performing exactly as expected, and that features like the timer have proven more useful than you anticipated. We're also pleased your order arrived quickly, and we really appreciate your recommendation and kind feedback 🍃😊

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Just worked as it should

9 de julio de 2026
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Respuesta de Devola

Hi Amanda,

We're pleased to hear everything worked exactly as it should. Thank you for taking the time to leave your feedback 😊


Best wishes,
Elise

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