Devola Opiniones 

1819
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered my Devola heater directly from Devola around 5pm on a thursday evening and it was delivered the next day by 9:15am. Delivery was free! Great service! This is my third Devola electric heater... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The dehumidifier came really quickly and works brilliantly. Literally my only concern is that based on experience with other brands I hadn't expected to be emptying the catch tank too often. We're o... Ver más

Valorada con 5 estrellas sobre 5

Chose Demola after some research on different radiators and their reviews. Very fast delivery. Well packed parcel, but straightforward to unpack.No damage obvious to oil filled radiator. Very easy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It works quietly, the low setting is perfect to heat a small office and only needs to be on for 1/2 hour, roughly 30 pence! It can be set to maintain a temperature which is very useful. Overall plea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de calefacción
  2. también en la categoría
  3. Tienda especializada en aire acondicionado

Sobre Devola

Escrito por la empresa

Devola is your one-stop shop for all your home heating, cooling and ventilation needs.

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(1819)

719 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Devola fan reviewed in the Guardian

The fan was easy to order, arrived very promptly and is proving to be a fantastic product . I would highly recommend this fan to others especially as it is practically silent when operated in night mode .

9 de julio de 2026
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Respuesta de Devola

Hi Allison,

We're delighted to hear your fan was easy to order, arrived so quickly and is proving to be such a fantastic product. It's especially great to know you're enjoying how quiet it is in night mode, and we really appreciate your recommendation. Thank you for taking the time to share your experience 🌙😊

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Timely delivery and very effective…

Timely delivery and very effective fans- very pleased

9 de julio de 2026
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Respuesta de Devola

Hi M,

We're so pleased to hear you're happy with your fans and that they arrived on time. It's great to know they're proving so effective, and we really appreciate your feedback 🌟

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Good product

Good product, quickly delivery.

9 de julio de 2026
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Respuesta de Devola

Hi,

We're pleased to hear you're happy with the product and that it arrived quickly. We really appreciate you taking the time to leave us your feedback 🚚

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Very quiet but effective at cooling.

Very quiet but effective at cooling on even v hot days. Easy to use especially with remote. Definitely recommend.

8 de julio de 2026
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Respuesta de Devola

Hi Joe,

We're so pleased to hear you're happy with your fan. It's great to know it's keeping you cool even on very hot days and that you're finding the remote easy to use. We really appreciate your recommendation 🌬️

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Bought a fan from the Devola website on…

Bought a fan from the Devola website on Wednesday night and it arrived Friday lunchtime. The product is brilliant. Really happy with the product and the service.

9 de julio de 2026
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Respuesta de Devola

Hi BK,

We're so pleased to hear you're happy with both your new fan and the service you received. It's great to know your order arrived so quickly and that the product has lived up to your expectations. We really appreciate you taking the time to share your experience with us 😊💙

Best wishes,
Elise

Valorada con 4 estrellas sobre 5

Desk top fan

Desk top fan - small compact and powerful. A great little fan that you can barely hear when running.

9 de julio de 2026
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Respuesta de Devola

Hi Bruce,

We're pleased to hear you're happy with your desktop fan. It's great to know it's compact, powerful and quiet to run, and we really appreciate you taking the time to share your feedback 🍃

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

I'm a FAN of this company.

Good service and products with next day delivery.

8 de julio de 2026
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Respuesta de Devola

Hi Mike,

Thank you so much for your fantastic review. We love the fan-tastic pun! 😄 We're delighted to hear you were happy with both our service and your new fan, and that our next day delivery made your experience even better. Thank you for your support – it really means a lot to us! 💨

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

ABSOLUTELY BRILLIANT

Never heard of this company before and saw good reviews. I purchased a tower fan during the heatwave from them as no one had any left. Lucky me. Devola delivered the next day, delivery included. They offer free 2 year warranty. And when opened I was surprised at the quality. It's the first fan I could sleep with when on as it's almost silent. Number 1 position hardly appears to have any blow, but within a few minutes you begin to notice it. In fact I had to turn off after a while as it was chilly. ABSOLUTELY BRILLIANT. Btw, number 6 position is like a tornado, so ideal when super hot in the day. I will definitely buy a dehumidifier and possibly other items in the future. Thanks 👍 very happy

7 de julio de 2026
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Respuesta de Devola

Hi JR,

Thank you so much for your incredible review. We're absolutely delighted you decided to give us a try and that we exceeded your expectations.

It's fantastic to hear your tower fan arrived the very next day during the heatwave and that you've been so impressed with its quality and quiet performance. We loved reading how the lower settings kept you comfortable enough to turn it off because you got chilly, while the top speed is ready for those really hot days!

It's also wonderful to know you're already considering one of our dehumidifiers in the future. Thank you for your kind words, your support and for sharing your experience with others. It really means a lot to us! 💙

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Best ever

The fan is the best one I've ever bought it certainly keeps us nice and cool in this extreme heat what we are experiencing at this moment in time it's also quieter than any previous fans I've bought before

7 de julio de 2026
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Respuesta de Devola

Hi Glenn,

Thank you so much for your fantastic review. We're delighted to hear it's the best fan you've ever bought! It's wonderful to know it's keeping you cool during the current hot weather and that you're impressed with how much quieter it is compared to previous fans you've owned. Thank you for taking the time to share your experience – it means a lot to us! ❄️

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

The tower fan arrived the day after…

The tower fan arrived the day after ordering which was good service in the heatwave. We are pleased as it does a reasonable job and has 6 speed settings, although the highest speed is noisy. Having the remote control is really handy.
The fan works well in our lounge when the temperature is in the low 20c but anything over 25c and we need this and another fan going at the same time.
It's sturdy and value for money.

7 de julio de 2026
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Respuesta de Devola

Hi Eleanor,

Thank you for your thoughtful review. We're delighted to hear your tower fan arrived the day after ordering, especially during the heatwave, and that you're pleased with its range of speed settings, sturdy build and handy remote control.

We also appreciate your honest feedback regarding the noise at the highest setting and its performance in hotter temperatures. Comments like yours are invaluable and will be shared with our team. Thank you for taking the time to share your experience, and we're pleased to hear you feel it offers good value for money. ⭐

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Really quick delivery and the fan is…

Really quick delivery and the fan is excellent- taller than we were expecting!

6 de julio de 2026
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Respuesta de Devola

Hi Caroline,

Thank you so much for your wonderful review. We're delighted to hear your order arrived so quickly and that you're so pleased with your fan. We had to smile at your comment about it being taller than expected! We hope it keeps you cool for many summers to come. 🌬️

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Great produced and good communication

Great produced and good communication

3 de julio de 2026
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Respuesta de Devola

Hi Robin,

Thank you for your wonderful review. We're delighted to hear you were pleased with your product and that our communication kept you well informed throughout your order. We really appreciate your kind feedback! ✨

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Speedy Delivery

I ordered a tower fan direct from Devola and it arrived the next day. It is a fan with 6 speeds and different modes and it is very quiet in Night mode. it has a remote control and I am very pleased with it so far.

6 de julio de 2026
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Respuesta de Devola

Hi Linda,

Thank you so much for your wonderful review. We're delighted to hear your Devola tower fan arrived the very next day and that you're so pleased with it. It's great to know you're enjoying the range of speed settings, different modes, the quiet Night mode and the convenience of the remote control. Thank you for taking the time to share your feedback – we really appreciate it! 🌟

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Great fan!

Great fan!
Order came next day.
The fan is so quiet and has settings including a timer
Also a remote control.
Very happy.

6 de julio de 2026
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Respuesta de Devola

Hi Lorraine,

Thank you so much for your fantastic review. We're delighted to hear your order arrived the very next day and that you're so pleased with your fan. It's great to know you're enjoying its quiet operation, timer function and the convenience of the remote control. Thank you for taking the time to share your feedback – we're so pleased you're happy with your purchase! 😊

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Great looking fan

Great looking fan, lovely and quiet, really cools the room. Arrived on time.

6 de julio de 2026
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Respuesta de Devola

Hi David,

Thank you so much for your wonderful review. We're delighted to hear you're so pleased with your fan and that you're enjoying its stylish design, quiet operation and cooling performance. It's also great to know your order arrived on time. We really appreciate your kind feedback! 😊

Best wishes,
Elise

Valorada con 2 estrellas sobre 5

NO SUPPORT

so Devola direct had sold out of the product i bought which is great im happy with this smart air con unit easy to use but as i bought it off a 3rd party Devola didn't accept warranty for there product and pushed me back to non main dealer im very disappointed with there support is it that they have no faith in it if not why not honour it as i would of gone direct if they had stock not my fault very poor support in my opinion

8 de julio de 2026
Opinión espontánea
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Respuesta de Devola

Hi Al,

Thank you for your feedback. We're pleased to hear you're happy with your smart air conditioner, but we're sorry for the confusion regarding the warranty process.

As your purchase was made through one of our retail partners rather than directly from us, your warranty is linked to your retailer's order rather than a direct order on our system. This means we don't hold your purchase details or have the ability to register or manage your warranty directly.

Your retailer is your first point of contact for warranty support and will liaise with us where required to register and process any warranty claim. This is the standard process for products purchased through authorised third-party retailers.

We're sorry for any frustration this caused and appreciate your feedback.

Best wishes,
Elise

Valorada con 5 estrellas sobre 5
Logotipo de Devola

Respuesta de Devola

Hello,

Thank you for your wonderful review. We're delighted to hear you're pleased with your product and that your order was delivered so quickly. We really appreciate your kind feedback! 😊

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Amazing fan

Really easy to order. Delivery was quick. The fan is excellent.

24 de junio de 2026
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Respuesta de Devola

Hi Simone,

Thank you for your wonderful review. We're delighted to hear you found the ordering process easy, your delivery was quick, and that you're so pleased with your fan. We really appreciate your kind feedback! 😊

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Brillant product

Brillant product, fast delivery

2 de julio de 2026
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Respuesta de Devola

Hi Ray,

Thank you for your wonderful review. We're delighted to hear you're so pleased with your product and that you were happy with our fast delivery. We really appreciate your kind feedback! 😄

Best wishes,
Elise

Valorada con 5 estrellas sobre 5

Work brilliantly

Arrived quickly, the heater is very powerful, connects to Alexa and is thermostat controlled. Love it.

5 de mayo de 2026
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Respuesta de Devola

Hi Mark,

Thank you so much for your wonderful review. We're delighted to hear your heater arrived quickly and that you're so pleased with its powerful performance. It's great to know you're enjoying the Alexa connectivity and thermostat control too. Thank you for taking the time to share your feedback – we're so pleased you love it! 😊

Best wishes,
Elise

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