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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Engineer called when he was about 50mins away from my house. He was courteous and cleaned the printer (that had been suffering phantom paper jams) for me. No further jams experienced since but the... Ver más

Valorada con 5 estrellas sobre 5

Saif, Andrew and Chris were really helpful in replacing the rollers in the paper tray. Chris also helped reducing marks on paper during first visit. All much appreciated

Valorada con 5 estrellas sobre 5

My printer was jamming on printing the second side when set to print both sides of the paper. The engineer repaired it without the requirement of any new parts. He also gave me useful advice on what... Ver más

Valorada con 5 estrellas sobre 5

I agree with the review summary. I have been dealing with Diamondsource for about 10 years and have always found Bob Panting very helpful, professional and friendly. He calls from time to time to chec... Ver más

Información sobre la empresa

  1. Servicio de reparación de impresoras

Escrito por la empresa

Diamondsource Ltd is an independent Printer and photocopier service company supporting most models of printer throughout the UK


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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4,8

Todas las opiniones

(168)

73 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I wanted to record my appreciation for…

I wanted to record my appreciation for the service I have received from Diamondsource Ltd. From my original enquiiry to the setting up of the machine nothing has been too much trouble. I am not a young person and find technology difficult but the Engineer made the operation of the machine very easy to use and was very sympathic to my situation

I wish this company much success in the future and whener possible I will recommend them to others as I already have..

7 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chris is very helpful

Chris is very helpful , quick to respond we were very happy with his service. An all around very pleasant man. Thank you

4 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A* Service

We have had Chris come to our office multiple times now. Always very friendly and knowledgable. I can tell he has a real passion for printing. We have had a tray cassette error and an error with our print head. Both fixed with out the needs for parts. Thanks Chris would recommend.

3 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service. Very friendly.

We had Chris come to our hotel this afternoon to look at a printer which we couldn’t get to print. We had looked everywhere ourselves for any obstruction or loose paper with no success. Chris came and reset something on the printer and we can now print. He also cleaned the machine all over which was very good and not expected.

29 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

Great service and very reasonable prices.
Had a slight problem with a cartridge and Bob sorted it within minutes amazing service and great company to do business with..... Thank you

11 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Great service by Chris. Friendly demeanour, very warm. Extremely helpful and has saved us the hassle of buying a new printer with his great service. Offered to stay to make sure printer worked on every setting and paper type. Could not recommend him enough.

9 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

We can finally print again

We can finally print again!

We had Chris come to our office today to install some parts for our printer. Very professional, knowledgeable and even better we can now print again! Thanks Chris. Would certainly recommend.

28 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chris Bateman was running late on a…

Chris Bateman was running late on a VERY hot day, but phoned to inform me. He clearly has a lot of knowledge about his work and fixed my Epsom Ecotank promptly. He was professional and friendly.
I would recommend him and his firm to others needing a printer repair.

19 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

He did an excellent job

Just had Chris to my Home office to get my Brother printer going again. He did an excellent job and I'm up and printing again. Friendly, polite and professional. Thanks Chris@Diamondsource. Would definitely recommend. Robert M

13 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and professional, definitely recommend

Chris arrived within the time slot and phoned ahead to let me know he was on his way. He managed to fix my printer which had been showing a permanent paper jam error but I couldn't see any paper in it. He gave the printer a good clean too. He was friendly and professional, definitely recommend!

5 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service will use again

Called this company with a request to come service my printer. The engineer was very knowledgeable and gave me lots of information regarding the general up keep of the printer. Would recommend and will use again.

3 de julio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Repeat customer and happy again

I was very happy with the service and this is the second time i have used diamond source (last time was 3 years ago). The engineer was polite and respectful to some of the issues which were clearly user error but also talked me through the problem and how it was fixed. The problem was solved quickly and with minimum fuss.

11 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I book the engineer with my fault my…

I book the engineer with my fault my printer is working properly but not connecting the cable to the pc, when i connect showing the usb cable is not recognised printer port no problem and my printer is not connected with network cable and explain the situation and booked the engineer , and he came check that issue and he open his pc and check from the issues how solve and he couldn't fix and he told me the windows problem not the printer issues , same thing i informed them before the engineer booked , after that he gone with internet issues pages not fixed i ask them i told you before my issues with the printer if not find yourself you need to refund the money , but he saying they can't with out knowledge they are cheating money for call out from the customers i inform them i will put the review for this don't go threw them you will loose the money

18 de febrero de 2022
Opinión espontánea

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