Very happy with this supplier. Website was easy to use, with a great range. Prices were good, very competitive, quality is good also. Order fulfilled quicker than most. Delivery was excellent, tr... Ver más
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Consulta las opiniones de los clientes
The timeframe for the delivery of the doors was not met which caused difficulties for the following jobs planned. The returns policy is extremely frustrating and unhelpful, no exchange is accepted, no... Ver más
4 so far... everything's perfect so far, my delivery was 15 mins after the start of the morning time slot, delivery guy was curtious, smart and helpful; also brought doors inside for me which I wasn't... Ver más
We are renovating the house and replacing all of the doors. We had already replaced some ... this door was far higher quality, arrived promptly and was cheaper than the doors we had already bought.
Información sobre la empresa
- Proveedor de puertas
- también en la categoría
- Almacén de puertas
- Proveedor de ventanas
- Tienda de puertas
Escrito por la empresa
Doors & More stock a huge range of internal and external doors including bifolding, French and folding doors. Free delivery on orders over £750. Shop today.
Información de contacto
Unit 2, Sinfin Central Business Park, Sinfin Lane, DE24 9HL, Derby, Reino Unido
- 01205 363999
- enquiries@doors-more.co.uk
- www.doorsonlineuk.co.uk
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Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 1 semana
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Great service and outstanding product
I bought two glazed fire doors. Excellent quality, really well made using best materials. Exactly what I was looking for at an incredibly good price. Delivered on time on the day agreed, by polite and friendly drivers. Highly recommended and I would buy again without hesitation.
Amazing service and speed of delivery
Amazing service and speed of delivery. Sam took particular care of the doors and helped delivering them into the living room
AVOID
AVOID. Do not trust the delivery dates provided.
They use 3rd party courier who book you when it works for them. We were quoted 1-5 working days and its turned out to be 12 working days.

Respuesta de Doors & More
EXCELLENT SERVICE
Excellent service
Excellent service. Communication was excellent from ordering to delivering. Quick delivery - no problems at all, Josh the driver kept us updated with his estimated time of arrival. Excellent product as well
Excellent company to deal with.
Excellent company to deal with the door I bought was a quality external fire door at a great price including the cost of the delivery. I placed my order on Monday afternoon and it was delivered on Thursday. I most certainly would recommend this company.
Great product, brilliant prices, brilliant delivery service
Great product at brilliant prices, fast delivery and a fantastic delivery service, keeping you informed and very helpful delivery driver
Not as expected and terrible after service
Ordered a door and architrave. Door was ok, although ever so slightly damaged but didnt report it as able to sand out. But architrave is absolutely nothing like Ogee design found at every other supplier, ever. They refuse this completely and state " design varies", but what they have sent does not resemble Ogee even a tiny bit. Terrible customer service going backwards and forwards for 3 weeks now and still will not accept its totally different despite photos. I cannot install it as is totally different to the rest of the skirts and architrave next to it. Monry down the drain. I am in the property industry and will never use this supplier ever again. Terrible service and products are not as described.

Respuesta de Doors & More
Great quality doors
Ace Company
Very pleased with every aspect of the service from Doors and More, from ordering to delivery.
Delayed, sold a lie, and no refunds
Bought 5 doors and paid £70 extra for specific day delivery; they were late and delivered the day after (normal London postcode). On delivery, 1 door was damaged and unfit for any client. Door & More immediately pushed the problem onto the manufacturer and refused to issue a replacement themselves. The replacement door arrived 4 working days after the late delivery and is also damaged. I have asked for a refund on the delivery and discount on the damaged door rather than waiting even longer, but they have stopped responding to me.
Edit - Got a reply after the bad review and the supplier (not them) offered a reasonable discount on the damaged replacement door which was much appreciated. However they have declined the delivery refund - yes ordered on the 2nd March and the website stated in giant text in several places "Guarantee delivery on 3rd March" at checkout and "Delivered on or before Tuesday 3rd March" which I selected and paid extra for. Clearly this was never possible if it's actually 48hrs so a total lie. Have raised a chargeback as a result.

Respuesta de Doors & More
I had a great service from you guys
I had a great service from you guys. The doors I ordered were delivered in 4 days. The price was amazing. The doors I bought were £105 each, B&Q wanted £510 for exactly the same door. Thank you.
Good experience
Bought two external doors, great price and quality very satisfied and would use again. Delivery was good too.
Great value quality doors.
The doors I needed were shown as in stock at a great price. The web purchase was really smooth and the delivery price was fair. Confirmation and invoice were automatic. I received a message from the door manufacturer that I would be receiving the doors within the estimated time and all was fine. I happily recommend both Doors & More and teh manufacturer, LPD Doors.
Oak doors
We ordered 5 oak doors. Great quality doirs. Good communication and delivery was effortless. Would use again.
No communication…
Doors good quality but no communication on delivery times. When chased they promised contact from courier which came three days later with delivery a week after that. One door damaged on arrival so replaced another two weeks after that. If you order from them I your not in a rush!
The reply is missing the point. It was Doors & Moor who didn’t communicate. I placed the order on 13th Jan and had no communication except for an auto receipt email. I emailed for an update and had no reply so called you on 27th Jan (2 weeks after order) at that point it had NOT even been passed to the courier. The delivery company was excellent albeit slow in timescales.

Respuesta de Doors & More
Poor service
A WEEK LATER AND STILL NOT GOT DOOR!!
Ordered black framed door with offer of free handles but handles were only in chrome so called to ask if we could have black handles which are exactly the same price and handle but in black. Customer service assistant gave a firm NO .. Then proceeded to payment and £50 for delivery and all you get is sometime between Monday to Friday ... really poor when so many online offer exact days or at worst a 2 day window.
UPDATE
The reply is hilarious as it simply confirms the fact that they want you to pay £50 for delivery but can only offer a 3 to 7 day window and fob the responsibility off to the courier.
Says on the website "Within a couple of days of placing your order, you will be contacted by the delivery team "
TERRIBLE SERVICE AT £50
ORDERED DOOR ON 19TH AND ITS NOW THE FOLLOWING THURSDAY 26TH AND STILL NOT HEARD ANYTHING FROM COURIER

Respuesta de Doors & More
Delivery window given by company fair…
Delivery window given by company fair enough but had to pop out for materials on job delivery driver called while I was on call called back less than 1 minute after drivers call didn’t answer phone or the subsequent calls absolutely f-&k you attitude at least answer call and say sorry couldn’t wait got a really busy schedule today but just to ignore return call sounds to me this is not a customer friendly company

Respuesta de Doors & More
Perfect door for what I needed
Perfect door for what I needed - more light into a living room from a dark halllway. Delivered on time with no fuss.
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