Doors & More Opiniones 

2362
•
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very happy with this supplier. Website was easy to use, with a great range. Prices were good, very competitive, quality is good also. Order fulfilled quicker than most. Delivery was excellent, tr... Ver más

Valorada con 2 estrellas sobre 5

The timeframe for the delivery of the doors was not met which caused difficulties for the following jobs planned. The returns policy is extremely frustrating and unhelpful, no exchange is accepted, no... Ver más

Valorada con 4 estrellas sobre 5

4 so far... everything's perfect so far, my delivery was 15 mins after the start of the morning time slot, delivery guy was curtious, smart and helpful; also brought doors inside for me which I wasn't... Ver más

Valorada con 5 estrellas sobre 5

We are renovating the house and replacing all of the doors. We had already replaced some ... this door was far higher quality, arrived promptly and was cheaper than the doors we had already bought.

Información sobre la empresa

  1. Proveedor de puertas
  2. también en la categoría
  3. Almacén de puertas
  4. Proveedor de ventanas
  5. Tienda de puertas

Escrito por la empresa

Doors & More stock a huge range of internal and external doors including bifolding, French and folding doors. Free delivery on orders over £750. Shop today.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 75% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(2362)

244 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Tried to order

Tried to order, website would not accept it, tried another browser, contacted D&M, sent them a screenshot of the order. They simply could not be bothered to take our money

30 de enero de 2026
Opinión espontánea
Logotipo de Doors & More

Respuesta de Doors & More

Hi Jaz, Please be assured every order is important to us, our sales team is always available to help place orders. I've searched your name in our inbox and cannot see any emails from yourself, if we had received I'm sure we would have come back to you.

Valorada con 1 estrellas sobre 5

Nothing has gone right so far

I have never left anyone negative feedback before but for the sake of others I will have to this time.
Big order for 15no internal doors & hardware sets and I got the impression they weren't even interested in the order
1) mainly took days to response to emails
2) Phone not always answered and when it was, never got through to who I wanted
3) This is what i was promised ("Everything is in stock so will be on a 3-7 working day lead time from ordering") and its now looking like 2 weeks (we will see)
4) I now wished I had spent a little more money and ordered from someone who wanted the order

It has been a very frustrating journey so far

29 de enero de 2026
Opinión espontánea
Logotipo de Doors & More

Respuesta de Doors & More

We're sorry to hear you are unhappy with the service provided so far. We apologise for the longer than expected response times to calls and emails. We are currently experiencing a high volume of calls and emails, resulting in our response times being longer than we would like, please be assured every order is important to us.

Regarding the delivery time, we deliver 94% of orders within the 3-7 working day lead time specified, however unfortunately there are occasions where the couriers we use will fall out side of this. We're very sorry for this and the inconvenience this has caused you. We are in the process of building our own delivery fleet to enable us to have more control over deliveries and provide a better service.

We again sincerely apologise for the inconvenience this has caused you.

Valorada con 5 estrellas sobre 5

Kept waiting...but all good in the end

Ordered 16 doors...Took a long time to get the doors but in the end it was worth the wait. Excellent quality doors at an unbeatable price. Some of the doors were out of stock for 3 weeks longer than advertised and as I needed some of them in a hurry, I had to cancel 5 doors. Ethan sorted out the refunds and kept me updated by email. When the 11 doors arrived, one was damaged and again Ethan promptly sorted this out. If it wasnt for such good after sale care by Ethan i was almost going to leave a negative review as arranging delivery was far from smooth.

26 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

2 out or 3 is not great

Let's start with the good part, I gave ordered 3 doors from Doors & More. The first 2 were excellent, but the last one was not so good. Rhenus, the delivery company delivered my Sliding Barn Door, but left the sliding ironmongery at their depot. They did say they would report this, their end. To make sure, I contacted D&M's aftersales (number 5 on their phone system). I was informed Rhenus were aware and working on how to get the missing part delivered. After 2 and a half working days, I have not received any notification regarding delivery of the missing part. I rang D&M, option 5 again, seems thus humber is not monitored all the time. 3 times I have called, I have been number 1 in the queue, but it takes ages before someone answers, if you're lucky. Rhenus do not have a Customer Service contact number, you have to use WhatsApp. My understanding of Contract Law is, D&M are the principle contractor, I ordered and pay for their goods. They sub contract the delivery to Rhenus, but they are fully responsible to satisfy my purchase. I have now been left frustrated by having to try and contact D&M on their aftercare service that never seems to get answered, and send WhatsApp message to the incompetent delivery company, how is that correct ? Do I feel like I'm a valued customer ? Not at this moment in time. Lastly, my contractor has now left site due to other workloads, which will incurred further financial costs for me for him to return to finish this job. Very disappointed

26 de enero de 2026
Opinión espontánea
Logotipo de Doors & More

Respuesta de Doors & More

Hi Shane, We're very sorry to hear about the issues you've experienced with your order. We are currently receiving a high volume of calls and emails, resulting in response times being longer than we would like. Please accept our apologies for the frustration this caused when you've been trying to contact us.

We do answer as many calls as physically possible, if you are unable to get through it means all available staff will already be on the phone. Due to the way our phone system works, you may be number one in the Aftersales queue, however as there are four other queues for the different options. you may not be number one in all the queues overall.

Regarding your delivery, we contacted Rhenus multiple times asking them to push the delivery through due to their error, however due to the time they were taking, we resent the sliding door hardware to speed this up. We are currently in the process of bringing in our own delivery fleet to enable us to have more control over our deliveries and provide a more consistent and reliable service to our customers.

Once again we would like to apologise for the service you've received, this is not the level service we aim to provide our customers with.

Valorada con 1 estrellas sobre 5

Haven’t received the doors yet.

Haven’t received the doors yet.

4 de enero de 2026
Logotipo de Doors & More

Respuesta de Doors & More

We're sorry to hear that you haven't yet received your order. Unfortunately, due to an issue within our couriers warehouse, the original delivery was cancelled and rearranged, we can see that the initial redelivery date wasn't suitable so a new date has been arranged. Whilst this was an unforeseen circumstance and out of our control, we do sincerely apologise for the inconvenience these delays have caused you.

Valorada con 1 estrellas sobre 5

Half a delivery and poor after service

Only half of ordered materials turned up on delivery day.
Takes ages for anyone to pick phone up to ask why delivery not complete.
Need to realise people take time off to be home for delivery and also carpenter booked in next day to fit doors.
I asked for compensation not heard anything back.
Very poorly run

2 de enero de 2026
Logotipo de Doors & More

Respuesta de Doors & More

Hi Paul, We are sorry to hear of the issues you have experienced with your order. We have checked our system and cannot see any emails or calls from the information you provided on your order confirmation. Please can you email Aftersales@doors-more.co.uk so we can take a look into this further for you.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más