Very happy with this supplier. Website was easy to use, with a great range. Prices were good, very competitive, quality is good also. Order fulfilled quicker than most. Delivery was excellent, tr... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The timeframe for the delivery of the doors was not met which caused difficulties for the following jobs planned. The returns policy is extremely frustrating and unhelpful, no exchange is accepted, no... Ver más
4 so far... everything's perfect so far, my delivery was 15 mins after the start of the morning time slot, delivery guy was curtious, smart and helpful; also brought doors inside for me which I wasn't... Ver más
We are renovating the house and replacing all of the doors. We had already replaced some ... this door was far higher quality, arrived promptly and was cheaper than the doors we had already bought.
Información sobre la empresa
- Proveedor de puertas
- también en la categoría
- Almacén de puertas
- Proveedor de ventanas
- Tienda de puertas
Escrito por la empresa
Doors & More stock a huge range of internal and external doors including bifolding, French and folding doors. Free delivery on orders over £750. Shop today.
Información de contacto
Unit 2, Sinfin Central Business Park, Sinfin Lane, DE24 9HL, Derby, Reino Unido
- 01205 363999
- enquiries@doors-more.co.uk
- www.doorsonlineuk.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Tried to order
Tried to order, website would not accept it, tried another browser, contacted D&M, sent them a screenshot of the order. They simply could not be bothered to take our money

Respuesta de Doors & More
Good service
Delivery driver went out of his way to assist with a delivery time.
Good quality doors with no damage
Nothing has gone right so far
I have never left anyone negative feedback before but for the sake of others I will have to this time.
Big order for 15no internal doors & hardware sets and I got the impression they weren't even interested in the order
1) mainly took days to response to emails
2) Phone not always answered and when it was, never got through to who I wanted
3) This is what i was promised ("Everything is in stock so will be on a 3-7 working day lead time from ordering") and its now looking like 2 weeks (we will see)
4) I now wished I had spent a little more money and ordered from someone who wanted the order
It has been a very frustrating journey so far

Respuesta de Doors & More
A quality product at a reasonable…
A quality product at a reasonable price.
Very happy with it.
Good quality door, delivery comms could be improved
Door is good quality. Comms around delivery were poor. Limited updates and no advance notice of when the door would arrive
Easy website & prompt delivery.
Website easy to navigate in order to find the type of door we were looking for. Straightforward ordering process and delivery information was promptly provided and adhered to.
The delivery was made to my contractor…
The delivery was made to my contractor who was happy.
Kept waiting...but all good in the end
Ordered 16 doors...Took a long time to get the doors but in the end it was worth the wait. Excellent quality doors at an unbeatable price. Some of the doors were out of stock for 3 weeks longer than advertised and as I needed some of them in a hurry, I had to cancel 5 doors. Ethan sorted out the refunds and kept me updated by email. When the 11 doors arrived, one was damaged and again Ethan promptly sorted this out. If it wasnt for such good after sale care by Ethan i was almost going to leave a negative review as arranging delivery was far from smooth.
2 out or 3 is not great
Let's start with the good part, I gave ordered 3 doors from Doors & More. The first 2 were excellent, but the last one was not so good. Rhenus, the delivery company delivered my Sliding Barn Door, but left the sliding ironmongery at their depot. They did say they would report this, their end. To make sure, I contacted D&M's aftersales (number 5 on their phone system). I was informed Rhenus were aware and working on how to get the missing part delivered. After 2 and a half working days, I have not received any notification regarding delivery of the missing part. I rang D&M, option 5 again, seems thus humber is not monitored all the time. 3 times I have called, I have been number 1 in the queue, but it takes ages before someone answers, if you're lucky. Rhenus do not have a Customer Service contact number, you have to use WhatsApp. My understanding of Contract Law is, D&M are the principle contractor, I ordered and pay for their goods. They sub contract the delivery to Rhenus, but they are fully responsible to satisfy my purchase. I have now been left frustrated by having to try and contact D&M on their aftercare service that never seems to get answered, and send WhatsApp message to the incompetent delivery company, how is that correct ? Do I feel like I'm a valued customer ? Not at this moment in time. Lastly, my contractor has now left site due to other workloads, which will incurred further financial costs for me for him to return to finish this job. Very disappointed

Respuesta de Doors & More
Easy to use website and speedy service.

Respuesta de Doors & More
FD30 Flush White Primed Paint door and door lining
Online order - simple, easy & fast
Price & delivery charge - acceptable
Delivery date notice - Have to wait until receipt of an email some days later and so a bit not easy to schedule a planning in advance
Ordering was easy
Ordering was easy, delivery was on time and doors 🚪 quality at a very competitive price. Recommended to my neighbours
Great service and prompt delivery…
Great service and prompt delivery driver was very helpful would highly recommend this company to anyone
Half a delivery and poor after service
Only half of ordered materials turned up on delivery day.
Takes ages for anyone to pick phone up to ask why delivery not complete.
Need to realise people take time off to be home for delivery and also carpenter booked in next day to fit doors.
I asked for compensation not heard anything back.
Very poorly run

Respuesta de Doors & More
Great value doors
Doors arrived in good time , and were delivered by 2 lovely chaps .
Very pleased with them , they have all been fitted and look great .
Good price etc
Good price, good communications with the customer and quick delivery
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







