Very happy with this supplier. Website was easy to use, with a great range. Prices were good, very competitive, quality is good also. Order fulfilled quicker than most. Delivery was excellent, tr... Ver más
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Consulta las opiniones de los clientes
The timeframe for the delivery of the doors was not met which caused difficulties for the following jobs planned. The returns policy is extremely frustrating and unhelpful, no exchange is accepted, no... Ver más
4 so far... everything's perfect so far, my delivery was 15 mins after the start of the morning time slot, delivery guy was curtious, smart and helpful; also brought doors inside for me which I wasn't... Ver más
We are renovating the house and replacing all of the doors. We had already replaced some ... this door was far higher quality, arrived promptly and was cheaper than the doors we had already bought.
Información sobre la empresa
- Proveedor de puertas
- también en la categoría
- Almacén de puertas
- Proveedor de ventanas
- Tienda de puertas
Escrito por la empresa
Doors & More stock a huge range of internal and external doors including bifolding, French and folding doors. Free delivery on orders over £750. Shop today.
Información de contacto
Unit 2, Sinfin Central Business Park, Sinfin Lane, DE24 9HL, Derby, Reino Unido
- 01205 363999
- enquiries@doors-more.co.uk
- www.doorsonlineuk.co.uk
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Ha contestado el 75% de las opiniones negativas
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Happy
Yes, initial problem because I don't own a Mobile but sorted eventually. Would be good if your IT people could address this.
Well priced doors with print delivery.
Well priced doors with print delivery.. highly recommend.
The doors are very nice
The doors are very nice. Two lovely guys delivered them safely to my house. very pleased
Ordered on 15th December
Ordered on 15th December
Arrived 12 Jan
£35 + vat paid for 3,-, 5 days
Delivery joke message to find out where the door was no reply .phoned and spoke to someone. They said to complain by email .as I already know they don't reply joke ????????????

Respuesta de Doors & More
Great quality doors
Great quality doors, great delivery service, would highly recommend.
Disappointed
I ordered four doors from Doors & More website. The next day I received an email from Vibrant Doors confirming that the doors I ordered were out of stock. To be fair customer service did offer a refund but as the doors were going to be in stock imminently I decided to wait. I got an email from the delivery company to say they would be delivering on 24 Nov. When the doors arrived they were not the doors I ordered. I telephoned CS who were insistent that they were the doors I ordered. I had to be persistent and had proof that they were not the doors I ordered. After many phone calls they eventually agreed to collect them and refund. I got my refund on 12 Jan 26. When I initially ordered I thought I was going to get the doors I ordered in 5-7 days this did not happen. I was disappointed as this whole experience has put me off ordering large items on line.
Terribly unreliable delivery experience
Such a hopeless company in terms of their communications and delivery reliability. We ordered a substantial number of doors in late November for our home. Suffice to say, apart from the initial order confirmation email, you recieve zero communications about deliveries from this company. They've missed multiple promised delivery dates for our doors and handles, and we have to call them every time, because if they don't get the doors in on an anticipated shipment, or they are damaged and can't send them, they simply won't bother to contact your or update you on their anticipated arrival date. So we end up with our order coming through in dribs and drabs - when we chase them and find out what they have got and can partially ship, and now we envisage we will be waiting at least a further fortnight for another "pallet" to come into their warehouse and we play the guessing game as to if or when they might actually then be able to ship them to us - assuming we contact them repeatedly to try to find out, because unless we hear from a courier, we can assume that they haven't got them yet and the guessing/waiting game has to continue!!!

Respuesta de Doors & More
Great service with sensible prices.
Watch out for the small print, customer service unhelpful
The LPD doors were good but I ordered some the wrong depth and wanted to exchange them. I was charged an exchange fee for a large amount, the costing has not been broken down and is apparently in the terms and conditions so I have to pay up. Not at all happy with the customer service at Doors and More

Respuesta de Doors & More
Worst company
Worst company. Sent me a damage door and now don't want to help. The door is chipped quiet badly but they don't want to know. I ll stay away

Respuesta de Doors & More
Quality product delivered promptly.
Good Service
Delivered in time promised but had to call three times due to site times quoted with order being ignored.
Apart from that excellent service and good product at competitive price.
Straightforward process and very quick…
Straightforward process and very quick delivery!
Delivery was supposed to be 3 to 7 days…
Delivery was supposed to be 3 to 7 days ordered 13th dec arrived 30th .
Easy ordering and delivery was…
Easy ordering and delivery was brilliant - driver was so helpful and friendly
I haven't actually received the doors…
I haven't actually received the doors yet I received 2 boxes of fittings or something a couple of weeks ago but no doors they are supposed to be coming end of next week

Respuesta de Doors & More
I’ve not received my order and been…
I’ve not received my order and been unable to contact any one by email or phone

Respuesta de Doors & More
Doors but no hinges or handles
It Wasn’t made clear my order was going to be in two deliveries. I had all the emails for one delivery but nothing for the second it just randomly turned up. This was a big issue for me as I had arranged for trades to be on site ready to fit the doors but they wasn’t able to do this as there was no hinges. So this cost me a lot of time and money because the doors wasn’t able to be fitted and I still had to pay trades.

Respuesta de Doors & More
Everything went well and my house is…
The doors are really measured to size and reduced the stress of installation. It made our house so clean and really bright. Will patronise them again
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