Simple to use straight from the box and despite its function a relatively elegant design which blends into the home. The WiFi interface is a useful and annoying tool as we can stop finding out what th... Ver más
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Consulta las opiniones de los clientes
I own several Ebac dehumidifiers and they are all several years old and continue to work as well as the day I bought them new. Having owned other brands the Ebac models have proven themselves to super... Ver más
La empresa ha respondido
The Ebac dehumidifiers are excellent.I have three in different rooms, working to clear any dampness. I vacuum my filters fortnightly which keep them dust free, but inevitably they like everything else... Ver más
La empresa ha respondido
After buying cheaper Chinese dehumidifiers in the past only to have them break after a couple of years, I thought I'd try Ebac. I find them reliable, easy to use, with great functions, and they're mad... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.
Información de contacto
Ebac Group, Ketton Way, Aycliffe Business Park, DL5 6SQ, Newton Aycliffe, Reino Unido
- 0345 805 0000
- customer.services@ebac.com
- www.ebac.com
4,7
Excelente
8 mil opiniones
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Use straight out of the box
Use straight out of the box
Simple set up, quiet and efficient
Easy to empty...just gets on with the job!
26 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your great review Lisa,
We're delighted to hear you found the dehumidifier easy to set up and that it's running quietly and efficiently. It's great to know it's simply getting on with the job for you.
Best Regards,
Natalie
Respuesta de Ebac Ltd
Thank you for your review Bruce
We're glad to hear you found the online purchase process easy and that your order arrived quickly. It's great to know you're happy with the quality of your Series 2000.
Kind Regards,
Natalie
What a great machine
What a great machine. Working like a marvel, helping to dry out a room where there was a leak ( now fixed).
Thoroughly recommend.
26 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for the great review Fran,
We're really pleased to hear the machine is working so well for you and helping to dry out the room after the leak. It's great to know it's making a difference. Thanks for the recommendation.
Best Regards,🙂
Natalie
Respuesta de Ebac Ltd
Thank you for your review John,
We’re proud to design and manufacture our products here in Britain, and it’s great to hear that the quality and durability are being noticed. We really appreciate your support.🤗
Kind Regards,
Natalie
This is my 4th EBAC dehumidifier.
This is my 4th EBAC dehumidifier.
I live in a lower ground floor, garden flat that is under the road on one side and has a garden on the other.
I have been here 20+ years and these machines have kept my flat lovely and dry, mould-free and happy, all that time.
They have a 5yr warranty and I only had to use this on one item.
I would recomend this company to anyone living in a home who has to dry washing inside or has a damp problem.
19 de febrero de 2026
Respuesta de Ebac Ltd
Wow thank you for such a detailed and heartfelt review Heidi-jo, We’re thrilled to hear that your EBAC dehumidifiers have kept your flat dry, mould-free, and comfortable for over 20 years. It’s fantastic to know that our products and warranty have lived up to your expectations.
Your recommendation means a lot to us, and we’re so glad to have been part of keeping your home happy and healthy. Thank you for your continued trust in EBAC!😁🤗
Best regards,
Natalie
Excellent product very pleased
22 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your review Jane,
We’re so glad to hear you’re very pleased with the product. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.🙂
Best regards,
Natalie
Respuesta de Ebac Ltd
Thank you so much for your kind words,
We’re thrilled to hear you had an excellent experience with our service. Your feedback means a lot to our team and motivates us to keep delivering the best possible experience.
Best regards,😁
Natalie
New Ebac dehumidifier- just like the old one
My parents had an Ebac that we were gifted when we bought our first house 25 years ago. It must have been 20 years old at that time. But now the time has come to replace it and there was no other choice.
Well built, with all the functionality you need our new 3850 is performing flawlessly- mainly helping to dry clothes whilst the weather outside is wet.
Only downside is the noise - it still rattles like the old one did. Thankfully we just use it upstairs during the day.
22 de febrero de 2026
Respuesta de Ebac Ltd
It’s wonderful to hear your story Stephen,
We’re so pleased that your new Ebac 3850 is performing flawlessly and helping with drying clothes, just like the old one did. Thank you for sharing your feedback on the noise – we appreciate your honest comments and will keep them in mind.😊
Kind regards,
Natalie
Respuesta de Ebac Ltd
Thank you for your kind words William,
We’re thrilled that you’re happy with both the product and our service.
Kind regards,
Natalie😁
As ever quick delivery
As ever quick delivery, this was yet another gift for a daughter. Working well & keeping the conservatory warm whilst drying the floor after a leak.
25 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your lovely feedback Patricia,
It’s great to hear that your gift is working well, keeping the conservatory warm, and helping to dry the floor after a leak. We really appreciate your continued support!😊
Kind regards,
Natalie
I now have two Ebac dehumidifiers
I now have two Ebac dehumidifiers, 1 for upstairs and 1 for down to help with laundry.
Only reason I’ve not given 5 stars is I had to order castors separately - at the prices the Dehumidifier sell for they should be included. Otherwise it’s a heavy bit of equipment to manoeuvre about.
20 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for sharing your experience Donna,
It’s great to hear that your two Ebac dehumidifiers are helping with laundry both upstairs and downstairs. We appreciate your feedback regarding the castors and understand how that would make moving the unit easier we’ll pass this on.🙂
Kind regards,
Natalie
Delivery on time
Delivery on time. Working well. Seems quieter than someone elses I have seen.
22 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your feedback Elizabeth,
We're glad to hear your dehumidifier arrived on time, is working well, and that you find it quieter than others you’ve seen.
Kind regards,🙂
Natalie
Bought this as a gift for my grandson who was experiencing damp in an older house. I’ve had an Ebac for many years. My grandson said he noticed a significant difference within a week. Excellent bit of
Bought this as a gift for my grandson who
25 de febrero de 2026
Respuesta de Ebac Ltd
It’s wonderful to hear from a loyal Ebac Customer,
We’re so pleased your grandson is already noticing a difference with his new dehumidifier what a thoughtful gift. Thank you for sharing your experience.😊
Kind regards,
Natalie
Good bit of kit
Order arrived quickly, well packaged and delivered to door instead of being dumped somewhere remote s some delivery companies like to do.
The dehumidifier is working well and quietly. no issues, simple to use and looks good.
22 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for taking the time to leave a review David,
We're delighted to hear your order arrived safely and conveniently, and that your dehumidifier is working well, quietly, and looks great. It’s always good to know it’s simple to use too.😁
Kind regards,
Natalie
Ebac 400 series
Easy ordering online, quick postage, much better price than other retailers. Automatic 5 year warranty emailed to me without any need to do anything... Brilliant!
22 de febrero de 2026
Respuesta de Ebac Ltd
We really appreciate your feedback Corey,
It’s wonderful to hear that the online ordering was easy, the delivery quick, and that you’re happy with the price. We’re also glad the automatic 5-year warranty made things simple for you brilliant indeed.
Kind regards,
Natalie
EBay 15
Great advice from the customer service department which lead me to buying the Enac 15 which is mainly used for drying clothes. It’s really simple to use and a fantastic product.
24 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for sharing your experience Ted, We're thrilled that our customer service team could help you choose the Ebac 15 for drying clothes. It’s great to hear you find it simple to use and that it’s working so well.
Kind regards,
Natalie
Works very well
Works very well - has changed the comfort levels in our house hugely. I’m also very happy to support a British manufacturer. Only improvement I would suggest is to make it a little quieter so it can operate in the bedroom overnight (but not really necessary).
24 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your review Louisa,
We're delighted to hear your dehumidifier has made such a positive difference to your home’s comfort and that you enjoy supporting a British manufacturer. We appreciate your feedback about the noise and will keep it in mind for future improvements 😊
Kind Regards,
Natalie
A good British Made dehumidifier
A good British Made de humidifier, only used it twice as brand new will see how it goes.
Ordered wheels and this has made moving easier.
24 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for taking your time to leave a lovely review Susan,
We're pleased to hear you’re enjoying your British-made dehumidifier and that the wheels are making it easier to move around. We hope it continues to perform well as you use it more 😊
Best Regards,
Natalie
Buy British for the best
Delivery went with no problem and the extended warranty was something I considered when buying the dehumidifier
21 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your lovely review,
We're glad to hear the delivery went smoothly and that you found the extended warranty helpful when choosing your dehumidifier. Supporting British-made products really does make a difference 😊
Kind Regards,
Natalie
Dehumidifier
The dehumidifier is great , it’s very simple to use and very effective and cheap to run
24 de febrero de 2026
Respuesta de Ebac Ltd
Thank you for your great review,
We're thrilled to hear your dehumidifier is simple to use, effective, and economical to run. It’s always wonderful when a product makes life easier 😊
Kind Regards,
Natalie
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