We had our kitchen refitted very recently by Matt and he went above and beyond to make sure my kitchen was exactly how I wanted it, he was really polite and lovely and made sure I was happy with every... Ver más
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Consulta las opiniones de los clientes
James W, fitted out our bathroom in record time, 2 days working non stop to get it done for us. And what a lovely guy, polite, clean and tidy, happy, and appreciates the local visiting cat ( always a... Ver más
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The tree team were very kind and easy to chat to if questions needed asking, their work was quick and precise regardless of the freezing weather and rainy skys. They worked efficiently as a team and w... Ver más
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Matthew completed a kitchen refit for me. He was polite, professional and diligent in all tasks. I would thoroughly recommend him and his colleagues for an excellent job.
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Información sobre la empresa
Escrito por la empresa
We provide homes and create sustainable communities. The work we do matters because the lives we help matter. Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live. And as a subsidiary of Bromford Flagship LiveWest, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.
Información de contacto
31 King Street, NR1 1PD, Norwich, Reino Unido
- 0808 168 4555
- hello@flagship-housing.co.uk
- www.flagship-homes.co.uk
4,6
Excelente
616 opiniones
No consta que haya invitado a opinar recientemente
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Ha contestado el 92% de las opiniones negativas
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Owen Turned up lovely and early
Owen Turned up lovely and early! Got the job done quickly and done an amazing job! Very friendly and welcoming ! Thankyou!
18 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Charlotte,
Thank you for taking the time to leave such a lovely review.
We are pleased to hear how our operative was friendly, welcoming and that you received good service.
Our aim is to provide this type of helpful service to all of our customers, and we are very grateful to you for taking the time to provide your feedback.
Kind regards,
Matt
Job well done james really friendly and…
Job well done james really friendly and helpful thanks
16 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Val,
Thank you for your kind feedback, it's great to hear that you had such a positive experience. We will pass on your feedback to the team.
Kind regards,
Matt
Excellent kitchen refit
Louis was an excellent worker, punctual, conscientious, with an eye for detail.
He was always polite and courteous as were the others who came in from time to time.
The work was done within the timescale as promised and my home was left very clean. I was grateful that they moved the white goods for me too.
Excellent service!
16 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Jakki,
Thank you for the lovely feedback. Our operatives take great pride in their work and make every effort to ensure that the required works are completed to a high standard and with as little disruption and inconvenience as possible.
We're really pleased that you're happy with the kitchen refit, please do not hesitate to contact us if we can help any further. Kind regards,
Matt
Had James come to fix some door handles…
Had James come to fix some door handles today, he did a great job and was very quick and efficient, also very polite and considerate of my toddler who was a little scared of the drill noise.
15 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Sarah,
Thank you for your lovely review. We’re so pleased to hear that James provided a quick and efficient service for you.
It’s great to know he made the visit a positive experience for your toddler. We really appreciate you taking the time to share this with us.
Kind regards,
Matt
Had an issue with our French…
Had an issue with our French door/Window not opening, and John fixed it in 5 minutes. Incredibly efficient and made sure that it was working/that I was happy with the result. Great customer service :)
15 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Ky,
Thank you for taking the time to leave such a positive review.
We are pleased to hear that John was efficient and resolved the problem to your satisfaction.
Kind regards,
Matt
Instant Solution for Damp Concrete
Mark was very thorough in finding the issue that was causing dampness on the concrete. Went above and beyond helping clear the area and ensuring I knew how to take care of it moving forward. Flagship gets a 10/10 for the attentiveness and always ensuring the issues are sorted out first visit or arranging a follow up. Thank you Mark! Very polite and helpful
11 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Ty,
Thank you for taking the time to leave such a lovely review regarding the work completed by Mark.
We are pleased to hear how he was polite and that you felt he went above and beyond.
Our aim is to provide this type of helpful service to all of our customers.
Kind regards,
Matt
A very hard working and pleasant man…
A very hard working and pleasant man and very pleased with the work he done to my bathroom and made into a wet room and very happy cleaned up after every he was here
Linda keenan
12 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Linda,
Thank you for taking the time to leave a review.
Our operatives pride themselves on ensuring that their work meets our customers needs and is completed to a high standard, so we are delighted to hear about your experience.
We will be sure to pass on your comments to them.
Kind regards,
Matt
Johnny the carpenter 🪚
We had Johnny the carpenter come round to fix a plinth under a cupboard as it got wet as a result of a leak. He was very professional and polite. He did the job that needed doing and was very efficient with his job.
12 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi MoSeS,
Thank you for taking the time to leave a review.
We are so pleased to hear that Johnny was professional and polite and was able to resolve the issue you were having.
It is great to hear how his work made a difference, we will be sure to pass on your feedback.
Kind regards,
Sophie
The work carried out today was very…
The work carried out today was very good. Tayla Jane was very good,professional,and kind.
Very pleased with her work.
11 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Sally,
Thank you for your lovely review.
We’re so pleased to hear that Tayla-Jane provided a professional and kind service during your call out. It’s great to know she made the visit a positive experience and did such a fantastic job.
We will be sure to pass on your comments to her.
Kind regards,
Sophie
Absolutely amazing quick efficient…
Absolutely amazing quick efficient brilliant job. Very good with our kids and Dog would recommend these two too anyone well done and thank you.
11 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi James,
Many thanks for such a lovely review.
We are so pleased to hear that our operatives made such a positive impression. Our staff always aim to complete their work to a high quality and work efficiently to minimise the impact to your day.
We are pleased to hear that every member of the family enjoyed their visit!
Kind regards,
Sophie
Excellent work in a very awkward space
Excellent work in a very awkward space, friendly and professional.
11 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Vicki,
Thank you for taking the time to leave such a positive review.
Our operatives pride themselves on ensuring that their work meets our customers needs and is completed to a high standard.
We are pleased to hear that the operatives were friendly and professional.
Kind regards,
Sophie
I’ve had a couple of flagship staff…
I’ve had a couple of flagship staff come out to my property the last couple of weeks.. both lee and john have been quick, and extremely good at their job.. sorted the problem, and very good with their customer service skills..
11 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Rhiannon,
Thank you for your kind comments.
Our operatives and engineers are committed to delivering quality workmanship, taking care to complete all work to a strong standard while ensuring that you, our customer, are looked after.
It’s great to hear that you’re pleased with the work done.
We will pass on your lovely feedback to both Lee and John.
Kind regards,
Sophie
We had a lovely flagship guy called…
We had a lovely flagship guy called James w, very friendly, easy to talk too about the work being done he worked very quickly and done a fantastic job! Thankyou very much James w. :)
10 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Stacelou,
Thank you for your lovely review.
We’re so pleased to hear that James W provided a friendly and helpful service during your call out. It’s great to know he made the visit a positive experience and did such a fantastic job.
We will be sure to pass on your comments to him.
Kind regards,
Sophie
Amazing repairs from Johnny and Devon…
Johnny and Devon came to complete works on my windows/ doors and bathroom today. Lovely, respectful men & done a fantastic job! Pleased with the service all round.
10 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Chenice,
Thank you for taking the time to leave a review.
It's great to hear how our operatives worked respectfully to do such a fantastic job.
It is our aim to leave every customer pleased with the service they receive and we are pleased to hear that Johnny and Devon did this well for you.
Kind regards,
Sophie
Very good all round service
Very good all round service the tradesman mark was very helpful and polite 10:10
10 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Jamie,
Thank you for taking the time to leave such a lovely review.
We are pleased to hear how our operative was polite and that you received good service.
Our aim is to provide this type of helpful service to all of our customers, and we are very grateful to you for taking the time to provide your feedback.
Kind regards,
Sophie
I had Johnny and guy at my property…
I had Johnny and guy at my property today, whilst I was at work to fit new internal doors, my neighbour let them in, and she said that they was very polite, they even locked up and brought the key to my neighbour.
I was very please with the work that they had done today. No mess, if it wasnt for my new doors I would even know that has been In my property.
And they even rinsed out their mug, very please with the work they have done today
9 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Heather,
Thank you for taking the time to leave such a lovely review.
It's great to hear how Johnny was were able to complete the works causing as little disruption as possible, and to a good finish.
Our aim is to provide this type of professional and efficient service to all of our customers, and we are very grateful to you for taking the time to provide your feedback.
Kind regards,
Sophie
James came and changed the lock on my…
James came and changed the lock on my shed door. He was nice and friendly and explained everything he was doing and had done. GREAT JOB!!
9 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Driver Express,
Thank you for such a kind review.
We are so pleased to hear that James was friendly and took the time to explain the work he was doing for you.
It is great to hear how his work made a difference, we will be sure to pass on your feedback.
Kind regards,
Sophie
Arrived quickly
Arrived quickly. Problem solved.. Fully professional.
9 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Andrew,
Thank you for taking the time to leave such a positive review.
We are pleased to hear that our operative was punctual, resolved your problem, and was professional in their conduct.
Kind regards,
Sophie
Lovely fella called Mark.
Lovely fella called Mark.
Done a great job
Very polite
9 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Michael,
Thank you for taking the time to share this great feedback about Mark.
We are pleased to hear Mark was very polite and did a great job.
Thank you again for sharing this with us, we will be sure to pass on your comments to him, we are sure he'll appreciate them.
Kind regards,
Sophie
The guy jack was brilliant
The guy jack was brilliant. We can't complement him enough
8 de junio de 2026
Opinión espontánea
Respuesta de Flagship Group
Hi Zoe,
Thank you for your lovely feedback.
We are pleased to hear Jack and his work was brilliant.
We will be sure to pass on your comments to him.
Kind regards,
Sophie
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