I was contacted re the telephone change from analogue to digital . I live in a rural area and we have finally got fibre broadband to our area. I called to get my phone changed over and fibre broadban... Ver más
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Consulta las opiniones de los clientes
I'm giving 5 stars even though I've left Fleur after 7 years of good service. I switched after an offer of full fibre at half the price. My compliment today is to Panna from Fleur customer service. T... Ver más
La empresa ha respondido
The lady I spoke to was extremely polite, patient and knowledgeable, answered my many questions quetly and slowly so that I could understand and also write a few notes as we went along. Excell... Ver más
La empresa ha respondido
George was helpful this afternoon in resolving my ongoing problem with my landline. Fingers crossed all will be well very soon with a new router on its way to me.
La empresa ha respondido
Información sobre la empresa
- Proveedor de servicios de Internet
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Fleur Telecom
Escrito por la empresa
Información de contacto
8 Piries Place, RH12 1EH, Horsham, Reino Unido
- 0333 320 4020
- enquiries@fleurtelecom.co.uk
- www.fleurtelecom.co.uk
Switch to us today!
4,5
Excelente
2 mil opiniones
Invita a los clientes a opinar
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I have been with Fleur Telecom for 10…
I have been with Fleur Telecom for 10 years now and have always found the operators to be kind and helpful an knowledgeable. I had to phone back myself as I did not receive a call back,otherwise I would have given 5 stars service.Simon & Adam were very helpful.
17 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Fleur Customer Care
I spoke to Ruth regarding switching to the new digital phone line. She gave me all the information I required and which I acted upon.
Her professionalism was outstanding and I have no hesitation in giving her an excellent review.
Jean
17 de junio de 2026
Opinión espontánea
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Very helpful lady.
17 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Excellent customer service
I just wanted to express my appreciation with a call I had today with one of your staff, Lily Piper, who really took the time to explain and run through my options in regard to switching my current landline to digital.
Lily was professional, friendly and informative throughout the call. Her willingness to help made it so much easier for me to understand my options and make an informed choice. Lily’s diligence is a credit to your team.
16 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Upgrade of Broadband services.
Lengthy wait to be connected to person who could deal with my issue.
Once connected to Adam he was able to deal very efficiently with my problem, explaining very clearly what would happen. Call ended with me feeling very confident that my issue would be dealt with successfully.
16 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Laura was very kind,patient and took…
Laura was very kind,patient and took time to explain details, as well as very efficient. As an 82 year old this was much appreciated. Telephone call waiting time acceptable. S.K.
16 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Sam made everything very clear and…
Sam made everything very clear and explained it all.
15 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Laura was very helpful but having to…
Laura was very helpful but having to wait so long on the line before the phone was answered was not good. Why do you not just not answer the phone so the person phoning gets the engaged signal and will phone again later until they get an answer? I expect it has been quite expensive being on the phone for nearly an hour!
15 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Smooth transition
A very pleasant, helpful and knowledgeable member of your team
Arranging the transfer to digital was a smooth experience
15 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Adam was excellent
Adam was excellent, professional, helpful, reassuring and extremely security conscious. Thank you Adam
13 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
I was satisfied with the service
11 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
LAURA WAS EXCELLENT I understood the…
LAURA WAS EXCELLENT I understood the process.Thank you.
12 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Your staff member was very patient and…
Your staff member was very patient and helpful
12 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Friendly and efficient service
12 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
I phoned with a technical problem on my…
I phoned with a technical problem on my land line and the issue was promptly addressed by George.
Very satisfied with the service received
11 de junio de 2026
Opinión espontánea
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Excellent service from Grant
Grant was polite, well informed and thorough. He listened to my concerns and patiently explained my options. I felt very confident that I had made the right decision for my circumstances.
I am delighted to remain a Fleur customer as I have always had good consistent service. My experience in speaking with Grant was a significant part of my decision
11 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Laura was very helpful & talked us…
Laura was very helpful & talked us through everything !
9 de junio de 2026
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
George at Fleur TELECOM was courteous…
George at Fleur TELECOM was courteous and helpful. He offered precise and concise details as to how the fault was reported and when I could expect resumption of service. Many thanks George.
5 de junio de 2026
Opinión espontánea
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
Excellent support
Excellent support. Every time I have an issue, it is dealt with effectively and intelligently.
6 de junio de 2026
Opinión espontánea
Respuesta de Fleur Telecom
Thank you for your review! We are so pleased we could help! Don’t forget, if you recommend a friend to switch to Fleur Telecom, both you and your friend can get one month free! Visit www.fleurtelecom.co.uk/recommend-a-friend-2 for full info.
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