The excellent service started as soon as I phoned. The measuring was carried out promptly. Mark was efficient, set up a demonstration chair and discussed materials. The chairs were delivered within th... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
What began as a fact finding mission became a journey, the people on the end of the phone were so patient in orsnising the appointment, then Kevin came to see us ..twice ..and he listened, was so pati... Ver más
Not knowing where to start, and being online forever, Grosvenor called me and sent Chris to see me. He was here a long time and not pressuring me at all so I felt in control of my decision to buy. N... Ver más
La empresa ha respondido
Extremely helpful, advising on all different aspects that would help, had no pressure on making a purchase. Couldn't have asked for a better service. Appreciate and ever so grateful for the help by Ca... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Grosvenor Mobility provide a wide range of riser recliner chairs and adjustable beds: hand-crafted in the UK, 5-year warranty, free home demonstration, VAT exempt, 100% Customer Satisfaction. Because "Everyone Deserves Comfort"
Información de contacto
Unit 2 Woodfield Business Park, Kidderminster Road, WR9 0JH, Ombersley, Reino Unido
- 0808 301 3390
- info@grosvenormobility.com
- www.grosvenormobility.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We had an excellent experience with our…
We had an excellent experience with our sales person Chris Brown, Grosvenor Mobility when arranging a new bed for my mum. He was professional and showed genuine empathy and listened carefully to mum's needs. He explained all the options clearly.

Respuesta de Grosvenor Mobility
Great service
I’m would recommend Grosvenor Mobility. We bought two Riser recliners from them. The demonstrator was very good and explained everything very well. I thought the initial price quoted was very excessive. They did have a two for one offer on and then we managed to get the total price for the two chairs down to what I had expected. The time from placing the order to receiving the chairs was what they promised and the delivery men were clean and polite and did a great job removing the old chairs and all the rubbish before demonstrating the new chairs. I thought it was great service.

Respuesta de Grosvenor Mobility
Was not told what chair I was actually…
Was not told what chair I was actually purchasing i said my spend limit was £2000. At which point the rep
rang.the office and said they could supply one £1295 there.was a half price sale on at the time so i thought.it was a bargain . Couple of days later I rang.the cthe company to ask what chair I had purchased and for photo.of same. This chair caused me more health problems
As what I'd asked for was not what I got.
Expected to be shown what i.was purchasing beforehand. Though this was a trusted company . I actually had to get rid of the chair thereby losing £1500 . Not a very professional experience from a company who advertise your comfort is our.priority.this was early 2026 do not now have exac5 dare as all correspondence binned in digust

Respuesta de Grosvenor Mobility
Help every step of the way.
From start to finish Darrel demonstrated to me the use of a bed that is made to measure from Grosvenor
As I have trouble moving my legs and I had to employ Carers to help me to get into bed and out of bed all the time,until Darrel explained to me that my bed was way way too high for me and the mattress was far too soft for me. So with a Grosvenor bed it’s hopefully going to be a perfect fit as I am waiting for it being made to measure for me. Oh I’m so excited and looking forward to being in my new bed.Hopefully I will be able to tell you all about my first night in my new bed.
But you can’t go past Grosvenor beds and chairs for they are simply the best for me and I have thought about a new chair but this time a made to measure chair with Darrel Parker helping me every step of the way.

Respuesta de Grosvenor Mobility
Quick response to initial enquiry
Quick response to initial enquiry, friendly service, speedy delivery.

Respuesta de Grosvenor Mobility
Buying recliner chairs …
The gentlemen who came to us today Chris Brown was very friendly, and helpful , he demonstrated everything for us and we were very pleased with his help.
I would highly recommend this person and this company to my friends and family.
Thank you

Respuesta de Grosvenor Mobility
New chair from Grosvener Mobility.
A man called Chris Brown from Grosvenor mobility came to my Mums house recently to demonstrate a new chair for her. He was very friendly, kind and took into account all her needs to make the new chair comfortable for her. She was put at ease and after a couple of hours of sorting things out she ordered a new chair! We would definitely recommend this company for anybody wanting to purchase a chair or furniture.

Respuesta de Grosvenor Mobility
Tailored for Me
Decided it was time for a new riser recliner chair so contacted Grovenor for further information. Chris Brown visited us from the company with his demonstration chair. After demonstration and discussing my needs i was able to place an order . Chris was very pleasant and helpful and ensuring my needs where met. Looking forward to receiving it.

Respuesta de Grosvenor Mobility
Product and delivery excellent
Product and delivery excellent. Simon and Nathan were very helpful and charming. Nothing was too much trouble for them.
Highly recommended

Respuesta de Grosvenor Mobility
Fantastic experience
Fantastic guy , Cameron was so helpful and very informative. Felt at ease chatting to us all. No hard sell. Very happy experience

Respuesta de Grosvenor Mobility
Wonderful experience
Steve who came out and did the demo was really wonderful, he was very understanding and helpful, the bed was wonderful, really helps with the back and circulation

Respuesta de Grosvenor Mobility
From the demonstration by Mark to the…
From the demonstration by Mark to the excellent and earlier than expected delivery by Simon and Brooklyn we are very impressed with Grosvenor Mobility. The quality of our chairs is outstanding

Respuesta de Grosvenor Mobility
We were very impressed firstly at the prompt service to the whole experience.
We were very impressed firstly at the courtesy of Darrel and also at his knowledge and understanding of my needs. He knew everything I required to help assist me in making my life more comfortable and hopefully to ease my everyday struggles with my mobility. The whole experience was easy and enjoyable, he made me feel very at ease and it was about my needs and not just a sales pitch. Customer care was impeccable. The lady we spoke to on the telephone booking the appointment was very helpful and efficient and also the lady who followed up to make sure our needs had been met. Grosvenor staff it has been a pleasure dealing with you .

Respuesta de Grosvenor Mobility
Cameron was excellent
Cameron was excellent. He took time to patiently show the product to my mum and made her feel very at ease despite her not being well today. He also took time to reach the best possible deal for mum by working with his colleagues at Grosvenor Mobility.

Respuesta de Grosvenor Mobility
From the moment I contacted Grosvenor…
From the moment I contacted Grosvenor Mobility I was treated with the utmost courtesy. Alex who demonstrated the product in my home and the two delivery drivers who set up my purchase and explained everything were all very helpful and knowledgeable. I am extremely happy with my recliner and would not hesitate to recommend your company.

Respuesta de Grosvenor Mobility
Del livery very efficient
Delivery very efficient. Team put bed together very quickly. Very polite and helpful.

Respuesta de Grosvenor Mobility
Amazing Service from This Company
We recently purchased a bed for my mother from the company. Amazing service rendered by Mr Chris Brown who really helped us. He assisted us in choosing the right product and ensured that we get the best deal.

Respuesta de Grosvenor Mobility
The staff that came were very polite…
The staff that came were very polite clean and tidy. Very quick and knew their stuff. We were told a delivery of 4-6 weeks and they came just over 4 so we were delighted with everything from start to finish. Very pleased with our chairs. Would definitely recommend your company Thank you

Respuesta de Grosvenor Mobility
Service fantastic..men very helpful…
Service fantastic..men very helpful ..really happy with all what we were shown

Respuesta de Grosvenor Mobility
From streart finnish I was happy .
From start finnish I was happy with there service, staff and delivery very good.

Respuesta de Grosvenor Mobility
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







