Grosvenor Mobility Opiniones 

1964
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've recently been looking to buy a reclining chair for my son who experiences severe pain 24/7 due to neuropathy. As they don't come cheap we decided to get some quotes and arranged for home demonst... Ver más

Valorada con 5 estrellas sobre 5

From the moment my husband Clive contacted the company to enquire about a mobility chair which he desperately needed due to increasing frailty the service he received was first rate. Their charming... Ver más

Valorada con 5 estrellas sobre 5

The excellent service started as soon as I phoned. The measuring was carried out promptly. Mark was efficient, set up a demonstration chair and discussed materials. The chairs were delivered within th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

On delivery day technicians AJ/AW arrived on time, dismantled our old bed and assembled our new bed swiftly. They removed our old bed and packaging of new one. They also gave a demonstration of our n... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Información proporcionada por diversas fuentes externas

Grosvenor Mobility provide a wide range of riser recliner chairs and adjustable beds: hand-crafted in the UK, 5-year warranty, free home demonstration, VAT exempt, 100% Customer Satisfaction. Because "Everyone Deserves Comfort"


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 95% de las opiniones negativas

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4,7

Todas las opiniones

(1964)

370 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent. Highly recommended.


Excellent. From the time we made an enquiry about a recliner chair, the company have given us excellent service keeping us informed about our order. The chair arrived with two men who were very helpful and explained everything to us. The chair is very well made and extremely comfortable for someone with a bad back. Highly recommend.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying your new recliner chair and that it’s helping with your comfort. It’s also great to know our team could make the delivery experience smooth and informative. We appreciate you taking the time to share your experience. If we can be of any further help, please feel free to contact us on 0808 301 3390.

Valorada con 4 estrellas sobre 5

Very good service

Very good service. Delivery was quick and efficient. Over all good value for money.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you very much for your kind feedback. We always strive to provide a great service and so we are delighted to hear that your experience with our company was so positive. Of course, if we can assist at any point in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Had a great experience with Kevin Shaw

Had a great experience with Kevin Shaw
Very well demonstrated my mother was made to feel comfortable and happy with the process she has recommended him to her sister , can’t wait for the bed to arrive.

23 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you very much for your 5-star review! We really appreciate your lovely compliments following Kevin's home demonstration and we trust your mother will be very happy with her new purchase. Of course, if we can be of any further assistance, prior to delivery and installation, please feel free to contact us on 0808 301 3390.

Valorada con 4 estrellas sobre 5

Teddy - REALLY !

Paul Mendelssohn a sale rep for Grosvenor Mobility arrived on time, he gave a very good presentation of the riser /recliner chair and all the options available. Including fabrics. He was pleasent and polite the whole time.
The chair was delivered by two very polite compentent young men Simon and James. The gave me a full working demo of the chair.
The only down side id say is I think Grosvenor Mobility needs to look at thier marketing. They left a cardboard box with a teddy and a packet of out of date shortbread biscuits and future offers.
I bought a high spec leather chair. In all my years of buying leather furniture I think a leather care kit would have been far more appropiate. I mean what am i to do with a teddy? I have no children or grandchildren.

12 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you very much for taking the time to leave us a review.

We’re delighted to hear that you were happy with Paul’s home demonstration and the installation service provided by Simon and James. We’ll be sure to pass on your kind comments to them.

We also appreciate your feedback regarding the welcome pack and your suggestion of a leather care kit is both practical and helpful. This is something which can certainly be reviewed with our marketing team. We’re also very sorry to hear about your shortbread biscuits. We appreciate you bringing this to our attention and we are looking into this internally.

Thank you again for your honest feedback and for choosing Grosvenor Mobility.

Valorada con 5 estrellas sobre 5

Hi Neal,

Hi Neal,

I wanted to send a proper thank‑you for helping me with my car tyre after I hit that pothole. What was a really stressful moment ended up feeling better because of your calm, kind approach, and I’m very grateful.

Thank you as well for the brochure you left — I’ll be passing it on to my mum. It was also really good to learn about your companys efforts to supporting neurodivergent people through employment. Support like that is still far too rare, and its a great deal to see a workplace making that kind of positive difference to you.

Thanks again for your help.

Emma x

13 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you so much for your kind words. We're so pleased Neil was able to help you when you were in difficulty and we'll be sure to pass on your appreciation. Thanks again for your thoughtful review and we hope you’re now back on the road without any further trouble!

Valorada con 5 estrellas sobre 5

Great

All the representatives I spoke to were excellent. The chair was as I had asked and it merges well in style and colour with my existing suite. The chair is very comfortable and easy to use.Cannot praise them all too much Thanks

10 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Many thanks for your 5-star feedback and we're delighted to hear you are very happy with your new chair. We would like to take this opportunity to thank you for choosing Grosvenor Mobility and, if we can help at any point in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Highly satisfied customer

From the initial visit from Steve to the delivery yesterday 16th March I found the service to be excellent. From my initial order in January I unfortunately was taken to hospital with a heart attack & the company kindly held the delivery to my return home.
I would most definitely rate the product & service highly & recommend Grosvenor Mobility to friends & family in the future.
A very satisfied customer.

16 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you for your lovely review. We’re delighted to hear that you are pleased with both your product and the service from Steve and the installation team. We’re especially glad we could support you by holding your delivery until convenient and we wish you all the very best in your continued recovery. Of course, please don’t hesitate to contact us if we can assist you in any way in the future.

Valorada con 5 estrellas sobre 5

Cameron was on time

Cameron was on time, handled the demonstration competently and gave me the details l needed to help me. The whole experience was very helpful and so easy to complete the purchase.

13 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

We're so pleased to hear you were happy with the home demonstration provided by Cameron and we appreciate you taking the time to leave us such great feedback. We would like to take this opportunity to thank you for placing your order with us and trust you will be very happy with your new purchase.

Valorada con 5 estrellas sobre 5

Five star from beginning to end.

From the initial consultation with a salesman to the final installation of my adjustable bed the respect and service I have received from Grosvenor Mobility has been absolutely first class. The salesman was very knowledgeable, answering all my queries honestly and without any sales pressure whatsoever. He single-handedly carried a sample bed and mattress up two levels to give me a proper feel for what I was buying advising me on all aspects relevant to my ability and comfort. Delivery was within the timescale advised and I was given ample warning of the two hour delivery slot. The men arrived on time, were polite, quick, removed old bed and mattress, installed new one giving me full instructions on how to operate the functions of the bed all in under an hour! Fantastic. Definitely a five star company I have no hesitation in recommending to anyone. Thank you to everyone involved.

10 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you so much for your great review and for choosing Grosvenor Mobility. We’re delighted to hear that our team made the process enjoyable and stress-free, from demonstration to installation. Of course, if we can help at any point in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Salesman very polite and honest.

Salesman very polite and honest.
Made sure we made the right choice.
Phone sales person got an early appointment for us.
Delivery and fitters were excellent.
Overall, a great experience.
😊😊😊😊😊

5 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

What a great review - thank you very much 😊! We're so pleased you had a 5-star experience ordering with us and we will pass on your kind feedback to our team. Of course, if we can help at any point in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

EXCELLENT knowledgeable

EXCELLENT knowledgeable
patience service.

8 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Many thanks for your great review! We really appreciate your 5-star rating following our home demonstration visit and we trust you will be very happy with your new purchase. Of course, if we can be of any further assistance, prior to delivery and installation, please feel free to contact us on 0808 301 3390.

Valorada con 5 estrellas sobre 5

Wow!

Kevin Shaw, the Rep from Grosvenor really knew his stuff. He listened to our reasons for being interested in a riser recliner chair and factored these needs into his discussions with us. He was then also able to demonstrate how these would all be met by using a chair he had brought along for the purpose. Dad is currently being hoisted but once in the demo chair Dad was actually able to be supported onto his feet and walking frame. Game changer!

6 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you so much for your kind review. We’re delighted to hear that Kevin provided such a helpful demonstration so you could see the benefits of the chair in action. We really hope your Dad will enjoy his new chair when it arrives and, if we can assist with anything else in the meantime, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Nightingale adjustable bed

Mark visited my parents and demonstrated a bed for them. He was very informative, helpful and pleasant. They ordered the bed straight away which was quickly made. The bed was delivered yesterday by Simon and James who were professional and friendly and had a great sense of humour, and quickly got the bed set up. They gave a full demonstration of it and some advice regarding its use. I was with my parents and asked questions to make sure we all understood how it worked and they gave us great advice about the mobility frame. All our questions were thoroughly answered. My parents and I have been very impressed with the whole process. We would have no hesitation recommending your company. Thank you

4 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you for your lovely review and recommendation! We’re so pleased to hear that Mark, Simon and James provided such a great service and we will certainly pass on your kind words. We really appreciate your feedback and, if we can assist at any point in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Kevin shaw was was amazing when…

Kevin shaw was was amazing when demonstrating the chair we decided to purchase, now we are looking forward to receiving two lovely reclining chair's, thanks to his vast knowledge it was very easy to decide what was best for our needs

5 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you very much for your 5-star review! We really appreciate your lovely compliments following Kevin's home demonstration and we trust you will be very happy with your new chairs. Of course, if we can be of any further assistance, prior to delivery and installation, please feel free to contact us on 0808 301 3390.

Valorada con 5 estrellas sobre 5

James and Simon were careful in…

James and Simon were careful in dismantling the old bed before taking it away, they put the new bed in place in record time. The controls were explained well. They were cheerful and friendly.

4 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you very much for your 5-star review! We really appreciate you taking the time to leave us such great feedback regarding Simon and James' installation service. Of course, if we can assist at any point in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Delivery and installation on time.

Delivery and installation on time.
The operatives carried out the installation with good professional service.
I would recommend purchasing goods 👌 from Grosvenor, due to the service you receive.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you so much for your 5-star rating and great feedback regarding our installation team. We really appreciate you choosing to order with us and, if we can help with anything in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Absolutely perfect, from the start to the Finnish.

Jason the salesman was very professional and very good at his job. The delivery of the beds was a lot faster than expected, the lads that delivered them and took the old ones out were considerate, tidy and basically a good couple of lads.
And to finish the beds are just what the doctor ordered, very comfortable, they look the part and work perfectly.

25 de febrero de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

What great feedback - thank you very much! We really appreciate you taking the time to write a review and are so pleased to hear that you're happy with your new beds and with our service. If we can help you at any point in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Brilliant service from the sales rep…

Brilliant service from the sales rep right through to delivery

2 de marzo de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you very much for your 5-star rating and kind feedback. We really appreciate you choosing to order with us and, if we can help with anything in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Best chair ever

From demonstration chair till delivered no problem staff were all friendly explained product well chair well comfy

25 de febrero de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Thank you so much for your 5-star feedback! We’re delighted to hear that you had a positive experience from start to finish and that you’re enjoying your new chair. Of course, if we can help at any point in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

item delivered quickly and efficiently…

item delivered quickly and efficiently also erected with no fuss instructed politely took away old bed no prob left no mess would recommend

26 de febrero de 2026
Opinión espontánea
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Respuesta de Grosvenor Mobility

Many thanks for your 5-star review. We are glad to hear that your delivery and installation went like clockwork. We would like to take this opportunity to thank you for ordering with us and, if we can help at all in the future, please do not hesitate to contact us.

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