We've recently been looking to buy a reclining chair for my son who experiences severe pain 24/7 due to neuropathy. As they don't come cheap we decided to get some quotes and arranged for home demonst... Ver más
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From the moment my husband Clive contacted the company to enquire about a mobility chair which he desperately needed due to increasing frailty the service he received was first rate. Their charming... Ver más
The excellent service started as soon as I phoned. The measuring was carried out promptly. Mark was efficient, set up a demonstration chair and discussed materials. The chairs were delivered within th... Ver más
La empresa ha respondido
On delivery day technicians AJ/AW arrived on time, dismantled our old bed and assembled our new bed swiftly. They removed our old bed and packaging of new one. They also gave a demonstration of our n... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Grosvenor Mobility provide a wide range of riser recliner chairs and adjustable beds: hand-crafted in the UK, 5-year warranty, free home demonstration, VAT exempt, 100% Customer Satisfaction. Because "Everyone Deserves Comfort"
Información de contacto
Unit 2 Woodfield Business Park, Kidderminster Road, WR9 0JH, Ombersley, Reino Unido
- 0808 301 3390
- info@grosvenormobility.com
- www.grosvenormobility.co.uk
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Excellent. Highly recommended.
Excellent. From the time we made an enquiry about a recliner chair, the company have given us excellent service keeping us informed about our order. The chair arrived with two men who were very helpful and explained everything to us. The chair is very well made and extremely comfortable for someone with a bad back. Highly recommend.

Respuesta de Grosvenor Mobility
Very good service
Very good service. Delivery was quick and efficient. Over all good value for money.

Respuesta de Grosvenor Mobility
Had a great experience with Kevin Shaw
Had a great experience with Kevin Shaw
Very well demonstrated my mother was made to feel comfortable and happy with the process she has recommended him to her sister , can’t wait for the bed to arrive.

Respuesta de Grosvenor Mobility
Teddy - REALLY !
Paul Mendelssohn a sale rep for Grosvenor Mobility arrived on time, he gave a very good presentation of the riser /recliner chair and all the options available. Including fabrics. He was pleasent and polite the whole time.
The chair was delivered by two very polite compentent young men Simon and James. The gave me a full working demo of the chair.
The only down side id say is I think Grosvenor Mobility needs to look at thier marketing. They left a cardboard box with a teddy and a packet of out of date shortbread biscuits and future offers.
I bought a high spec leather chair. In all my years of buying leather furniture I think a leather care kit would have been far more appropiate. I mean what am i to do with a teddy? I have no children or grandchildren.

Respuesta de Grosvenor Mobility
Hi Neal,
Hi Neal,
I wanted to send a proper thank‑you for helping me with my car tyre after I hit that pothole. What was a really stressful moment ended up feeling better because of your calm, kind approach, and I’m very grateful.
Thank you as well for the brochure you left — I’ll be passing it on to my mum. It was also really good to learn about your companys efforts to supporting neurodivergent people through employment. Support like that is still far too rare, and its a great deal to see a workplace making that kind of positive difference to you.
Thanks again for your help.
Emma x

Respuesta de Grosvenor Mobility
Great
All the representatives I spoke to were excellent. The chair was as I had asked and it merges well in style and colour with my existing suite. The chair is very comfortable and easy to use.Cannot praise them all too much Thanks

Respuesta de Grosvenor Mobility
Highly satisfied customer
From the initial visit from Steve to the delivery yesterday 16th March I found the service to be excellent. From my initial order in January I unfortunately was taken to hospital with a heart attack & the company kindly held the delivery to my return home.
I would most definitely rate the product & service highly & recommend Grosvenor Mobility to friends & family in the future.
A very satisfied customer.

Respuesta de Grosvenor Mobility
Cameron was on time
Cameron was on time, handled the demonstration competently and gave me the details l needed to help me. The whole experience was very helpful and so easy to complete the purchase.

Respuesta de Grosvenor Mobility
Five star from beginning to end.
From the initial consultation with a salesman to the final installation of my adjustable bed the respect and service I have received from Grosvenor Mobility has been absolutely first class. The salesman was very knowledgeable, answering all my queries honestly and without any sales pressure whatsoever. He single-handedly carried a sample bed and mattress up two levels to give me a proper feel for what I was buying advising me on all aspects relevant to my ability and comfort. Delivery was within the timescale advised and I was given ample warning of the two hour delivery slot. The men arrived on time, were polite, quick, removed old bed and mattress, installed new one giving me full instructions on how to operate the functions of the bed all in under an hour! Fantastic. Definitely a five star company I have no hesitation in recommending to anyone. Thank you to everyone involved.

Respuesta de Grosvenor Mobility
Salesman very polite and honest.
Salesman very polite and honest.
Made sure we made the right choice.
Phone sales person got an early appointment for us.
Delivery and fitters were excellent.
Overall, a great experience.
😊😊😊😊😊

Respuesta de Grosvenor Mobility
EXCELLENT knowledgeable
EXCELLENT knowledgeable
patience service.

Respuesta de Grosvenor Mobility
Wow!
Kevin Shaw, the Rep from Grosvenor really knew his stuff. He listened to our reasons for being interested in a riser recliner chair and factored these needs into his discussions with us. He was then also able to demonstrate how these would all be met by using a chair he had brought along for the purpose. Dad is currently being hoisted but once in the demo chair Dad was actually able to be supported onto his feet and walking frame. Game changer!

Respuesta de Grosvenor Mobility
Nightingale adjustable bed
Mark visited my parents and demonstrated a bed for them. He was very informative, helpful and pleasant. They ordered the bed straight away which was quickly made. The bed was delivered yesterday by Simon and James who were professional and friendly and had a great sense of humour, and quickly got the bed set up. They gave a full demonstration of it and some advice regarding its use. I was with my parents and asked questions to make sure we all understood how it worked and they gave us great advice about the mobility frame. All our questions were thoroughly answered. My parents and I have been very impressed with the whole process. We would have no hesitation recommending your company. Thank you

Respuesta de Grosvenor Mobility
Kevin shaw was was amazing when…
Kevin shaw was was amazing when demonstrating the chair we decided to purchase, now we are looking forward to receiving two lovely reclining chair's, thanks to his vast knowledge it was very easy to decide what was best for our needs

Respuesta de Grosvenor Mobility
James and Simon were careful in…
James and Simon were careful in dismantling the old bed before taking it away, they put the new bed in place in record time. The controls were explained well. They were cheerful and friendly.

Respuesta de Grosvenor Mobility
Delivery and installation on time.
Delivery and installation on time.
The operatives carried out the installation with good professional service.
I would recommend purchasing goods 👌 from Grosvenor, due to the service you receive.

Respuesta de Grosvenor Mobility
Absolutely perfect, from the start to the Finnish.
Jason the salesman was very professional and very good at his job. The delivery of the beds was a lot faster than expected, the lads that delivered them and took the old ones out were considerate, tidy and basically a good couple of lads.
And to finish the beds are just what the doctor ordered, very comfortable, they look the part and work perfectly.

Respuesta de Grosvenor Mobility
Brilliant service from the sales rep…
Brilliant service from the sales rep right through to delivery

Respuesta de Grosvenor Mobility
Best chair ever
From demonstration chair till delivered no problem staff were all friendly explained product well chair well comfy

Respuesta de Grosvenor Mobility
item delivered quickly and efficiently…
item delivered quickly and efficiently also erected with no fuss instructed politely took away old bed no prob left no mess would recommend

Respuesta de Grosvenor Mobility
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