My caravan insurance was due to be renewed and I was notified. I phoned them and was dealt with efficiently and the person LISTENED to me. The price was good and they promised to send me a hard co... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
This is the second time I’ve used grove and dean and the cover looks very comprehensive although the cost varies month on month when searching from £200 ish to £2k for the same vehicle. Also on can... Ver más
La empresa ha respondido
First off the renewal cost was cheaper than that furry little meercat. The renewal process itself was straight forward and easily completed online. No hidden costs, everything was upfront, and the... Ver más
La empresa ha respondido
Long time customer, first time poster. G&D are always great and give me the best price for my classic car insurance. The customer advisor Isabel Vaughan was amazing. She was very helpful and made it a... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Grove & Dean
Escrito por la empresa
Established in 1974, Grove & Dean is a family run business actively investing in the training and advancement of our staff, priding ourselves in offering the highest levels of expertise and customer service.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
Información de contacto
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Reino Unido
- 01708 925059
- customer.care@grove-dean.co.uk
- www.grove-dean-insurance.co.uk
4,6
Excelente
16 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Won’t be using again….
30 de septiembre de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I'm pleased with the price.
I'm pleased with the price, I have not claimed or had to use them,but they keep me well informed with anything I need know about.
3 de octubre de 2026
Respuesta de Grove & Dean
Hi,
We are delighted to hear that you are happy with your pricing and that our updates are keeping you well informed. Thank you for sharing your positive feedback with us!
Kind Regards,
Emma
Grove & Dean
Good experience
Good experience well priced and just the right product for my MG.Excellent service when rang the office to alter my policy.
29 de septiembre de 2026
Respuesta de Grove & Dean
Hello
It is wonderful to hear that you found the right coverage for your vehicle at a great price, and that our team provided helpful assistance when you needed to make changes to your policy. Thank you so much for the 5-star rating.
Kind Regards
Fazal
Grove and Dean
My Porsche 964 cover 2026
good price, cover and easy to deal with for my classic Porsche. I wasn't covered overseas which was a pity so I used RAC for trip to Europe.
31 de agosto de 2026
Respuesta de Grove & Dean
Hello,
Thank you for your feedback. We’re pleased to hear you found our cover competitively priced and easy to arrange for your Porsche. We appreciate your comments regarding overseas cover, and we’re glad you were able to find a suitable option for your European trip.
Kind Regards
Fazal
Grove and Dean
I needed to renew our motorhome policy…
I needed to renew our motorhome policy & came across G&D I was cautious at first using an online contact policy as with my existing policy .When trying to speak directly to a person it was difficult to do often taking days to get an email several days later My quote from G&D was cheaper with extras included & breakdown I emailed customer G&D customer services to ask several questions and they quickly responded For these reasons I have taken out my new policy with D&G also glad that I did with easy access to my policy at all times , uncomplicated forms and paperwork Plus cheaper insurance price
24 de septiembre de 2026
Respuesta de Grove & Dean
Hello,
We’re pleased you found our quote competitive, with helpful extras and breakdown cover included. It’s great to hear our customer service team responded promptly to your queries and that the online process was uncomplicated. We’re glad this gave you confidence to take out your new motorhome policy with us.
Many thanks
Fazal
Grove and Dean
Respuesta de Grove & Dean
Hello
We are delighted that you appreciated our fair pricing, polite service, and clear guidance throughout the entire process. Thank you very much for sharing your wonderful feedback with us!
Kind Regards
Fazal
Grove and Dean
Very simple to renew anmual policy.
26 de septiembre de 2026
Respuesta de Grove & Dean
Hello
We’re really glad to hear you found the annual renewal process quick and effortless. Making things simple and straightforward is important to us, so it’s great to know this matched your experience.
Many Thanks
Fazal
Grove and Dean
Respuesta de Grove & Dean
Hi,
We're happy to hear that your policy renewal was a smooth experience for you.
Kind regards,
Emily
Grove & Dean
First off the renewal cost was cheaper…
First off the renewal cost was cheaper than that furry little meercat.
The renewal process itself was straight forward and easily completed online. No hidden costs, everything was upfront, and the optional extras were all very well explained.
Paying was easy and the documents available virtually immediately.
1 de octubre de 2026
Respuesta de Grove & Dean
Hi,
Thank you for taking the time to share your feedback. We are delighted to hear that you found the renewal process simple and transparent, with all options clearly explained. It is wonderful to know that completing your payment and accessing your documentation was a smooth experience. Your positive review is greatly appreciated.
Kind regards,
Emily
Grove & Dean
Fantastic service
Fantastic service. Amendment to my policy was completed in under 20 minutes. Email with NCB was in my inbox in seconds.
Emily was polite, speedy and very professional.
6 de octubre de 2026
Opinión espontánea
Respuesta de Grove & Dean
Hi,
Thank you so much for leaving such a wonderful five-star review regarding Emily's service. We are thrilled to hear that your policy update was handled so quickly and that your paperwork arrived almost instantly. Providing swift, polite, and professional assistance is always our top priority, and it is great to know you had such a smooth experience with us.
Kind regards,
Emma
Grove & Dean
Respuesta de Grove & Dean
Hi,
Thank you for sharing your positive review with us, we are pleased to hear you are happy with our services.
Kind regards,
Emily
Grove & Dean
Respuesta de Grove & Dean
Hi,
Thank you so much for taking the time to leave us a 5-star rating. We are absolutely delighted to hear that our team provided such a warm and supportive experience during your visit.
Kind regards,
Emily
Grove & Dean
Thank you for professional service
22 de septiembre de 2026
Respuesta de Grove & Dean
Hi,
We are so glad to hear that you experienced such high standards of care from our team. Thank you very much for taking the time to share your feedback with us!
Kind regards,
Emily
Grove & Dean
I needed to talk to an advisor and he…
I needed to talk to an advisor and he was helpful and able to deal with my questions in a friendly manner
30 de septiembre de 2026
Respuesta de Grove & Dean
Hi,
We are so pleased to hear that our advisor was able to assist you with your inquiries in such a polite and supportive manner. Thank you very much for taking the time to share your positive experience with us!
Kind regards,
Emily
Grove & Dean
great communication and service
27 de septiembre de 2026
Respuesta de Grove & Dean
Hi,
We are delighted to hear that you had such a positive experience with our helpful support and attentive customer service. Thank you very much for taking the time to share your feedback with us.
Kind regards,
Emily
Grove & Dean
good staff and very helpful
26 de septiembre de 2026
Respuesta de Grove & Dean
Hi,
We are glad you enjoyed your experience with our team and found our service so assistance-oriented. Thank you very much for sharing your positive feedback with us.
Kind regards,
Emily
Grove & Dean
Easy and communicative
30 de septiembre de 2026
Respuesta de Grove & Dean
Hi,
Thank you for your 5-star review of us, we are pleased you are happy with the services we provide.
Kind regards,
Emily
Grove & Dean
Value for money no nonsense renewal…
Value for money no nonsense renewal helpful staff
26 de septiembre de 2026
Respuesta de Grove & Dean
Hi,
Thank you for your review. We are happy to hear that our team provided helpful service during your efficient and affordable renewal process.
Kind regards,
Emily
Grove & Dean
A combination of good price and the…
A combination of good price and the required extended cover.
26 de septiembre de 2026
Respuesta de Grove & Dean
Hi,
Thank you for the positive feedback. We are glad you enjoyed your experience with our competitive pricing and extended coverage options.
Kind regards,
Emily
Grove & Dean
Have used this company since I bought…
Have used this company since I bought my van 5 years ago. Always comes up with the goods.
29 de septiembre de 2026
Respuesta de Grove & Dean
Hi,
We are glad you enjoyed your experience and appreciate your five years of loyalty. We look forward to taking care of your van again.
Kind regards,
Emily
Grove & Dean
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