Hazelton's Canada Opiniones 

Excellent service & communication. My daughter loved her gift.

The recipient loved his “Golf Basket”! He sent me photos and they showed all the items as I expected. The delivery was exactly as specified. Everything worked out beautifully.

This review is not so much based on the product but how the business elects to ship through third party couriers such as OnTrac. A quick search would reveal that not a single positive review has ever been given to this courier yet they still utilize them. Having a small window of 02 days, I had a package sent to the hotel where my wife was staying. Hazeltons allowed me to select next day shipping even though I knew it most likely would be the following day (which would have been fine). Utilizing OnTrac’s tracker, I saw the estimated date of delivery was going to be on the second day of the 2 day window, which again was fine. That second day came around and the tracking changed to “out for delivery” in the morning. The whole day went by until almost 9pm when the status was changed to “unable to deliver do to business closed”. Obviously this is a lie since the delivery address is a 24hour staffed hotel in downtown San Francisco, but lying seems to be common from OnTrac. Eventually the package did get delivered the following evening, or so the update claims, yet by that time my wife was no longer there to receive it. You may argue that this review is unjustified to be giving to Hazeltons but again, if you are a company as large as this and you elect to use subpar means to get your product onto the hands of your customers, that burden ultimately falls on you.

As usual the service was excellent

I was very happy to discover the service as I like to send gifts to my Canadian friends and family even though I live in the US. I’ve tried other services, but I found this one to be very timely and to offer a nice selection of gifts. I will definitely use them again and recommend them to others.

The only problem was it didn’t arrive at the time I requested but the items were extraordinary

I placed an order to arrive the day before Valentine's Day, but not only was it late, it didn't even arrive before Valentine's Day. The website showed no tracking for the delivery, and customer service was only reachable by Chat. The customer service rep couldn't give me any info on the package other than it has a shipping label. I then asked for a refund and they said they couldn't give a refund because the package was late. RIDICULOUS AND HORRIBLE CUSTOMER SERVICE

Terrible experience. I paid quite a good amount of money for a very bad service. How come Trustpilot summarises this as 4.2? Don't be fooled look at the whole distribution, 74% give one star and still a lot in January 2026. My parcel didn't arrive or was stollen, no photo proof of delivery from Canpar (1.1 star on Trustpilot) and no real concern from Hazelton's .... don't care! Basically.....so run away from Hazelton's

Delivery was efficient and on time. But the gift card was torn when it arrived to the recipient’s address

Selections were great and website was very easy to use.

Horrible, gift basket not delivered, no confirmation for apparent pick up, only partial refund offered

We have used you a few times and never have to worry

I was pleased that with Hazeltons I could completely curate my own basket with exactly what I wanted in it.

My gift was to a hospital unit that cared for my mother. When I checked in to make sure that the basket was received, I was happy to know they were thrilled with the contents and very appreciative.

I did have to call customer service for an error I made when creating the basket and they were happy to fix it before it went out. I had questions about ingredients and allergies and the rep I spoke to was very helpful and got back to me in a timely fashion. All in all a great experience and will be using them again.

Fast delivery, gift basket looked just like photo, great price

Lovely gift presentation with quality products.

I bought your "Birthday Bash Gift set" and it was exactly as it was shown in your web page. I was buying from Colombia for my sister in Calgary, I made a mistake in the payment and I received inmediate support to correct it. Thank you sooo much! Gracias por mantener su promesa de venta 🙂

The site was easy to navigate. They had a good selection to chose from.

On time delivery and great quality. Receipient was very happy!

Easy to order, speedy delivery and gratitude from the recipient.

The fact the process was seamless and delivery made according to the stated expectation.