Hazelton's Canada Opiniones 

1212
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Everything was substituted nothing matched what I ordered not the colour not the item - their attitude was unapologetic confrontational and unhelpful . They cited Policy contradicting the FAQS page.... Ver más

Valorada con 4 estrellas sobre 5

Everything in terms of the ordering experience and delivery were great. My one suggestion would be to give a delivery ETA if possible, just so the sender knows when in the day to expect delivery to be... Ver más

Valorada con 5 estrellas sobre 5

Hazelton's has a great selection of gift options at every price point. The gift baskets/arrangements make me proud to send and are impressive to receive. The ordering process and ability to substitu... Ver más

Valorada con 5 estrellas sobre 5

This was a wonderful experience! It was a late night decision for a next day delivery to my sister for her anniversary. Although I made an error with the address, it was suspected and a hazelton rep... Ver más

Información sobre la empresa

  1. Comida, bebida y tabaco

Escrito por la empresa

Gift baskets shipped Across Canada, USA. Local customers since the 1980s.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 5% de las opiniones negativas

Suele responder en menos de 1 semana

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4,1

Todas las opiniones

(1212)

379 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Finding alternative online options for…

Finding alternative online options for sending gifts to friends and family for all special occasions is refreshing. I will use Hazeltons going forward and recommend to everyone! 🤗

3 de marzo de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for your kind words! We’re delighted to be your option for sending gifts to friends and family for all special occasions. Your support and recommendation truly mean a lot to us. We look forward to helping you celebrate many more special moments!

Valorada con 4 estrellas sobre 5

Overall a Good Experience

The concept of handling the gifting and the assortment of items on offer are impressive. The gift package arrived timely. The pricing is decent as well.
One thing though. The substitution of one of the items didn’t go down well with my wife. I raised the issue with customer support but the resolution was less than optimal. With that said, I would still place more orders in the future. Thanks Hazeltons!

26 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

User friendly web site

User friendly web site. Product is exactly as advertised.

27 de febrero de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Hi Dan, thank you for your review! We are glad that you found the website easy to use and the products to be as advertised. We hope to see you again.

Valorada con 1 estrellas sobre 5

If I could give a ZERO I would! Product does not arrive as shown on website images. And they don't care

If I could give a ZERO I would!! HORRIBLE - UNACCEPTABLE - WILL NEVER ORDER ANYTHING EVERY AGAIN!!!! PRODUCT NOT AS SHOWN??
Please believe me when I say… the gorgeous very expensive gift that you have chosen on purpose for a loved WILL NOT ARRIVE in the same condition as appears in the perfect picture online. And TRUST ME Hazelton's DO NOT CARE! They have a ‘it’s not our problem’ philosophy.
My Mom, who loves orchids was quite happy to pay the small fortune to send me a gorgeous orchid following a hospital visit – only to have me come home to STALKS – ZERO FLOWERS on the actual orchid! The flowers completely DETACHED (broken off from the plant itself). SO I have a green plant - with no flowers. The orchid flowers laying in the box – ZERO flowers on the actual plant, which Hazelton's take no responsibility for – quite happy for me to accept damaged goods on my end??? An orchid without a single flower actually attached to the plant???

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fruit-tastic! Thank you for a wonderful fruit basket!

Thank you for a wonderful fruit basket! It looked fantastic and I sure appreciated your effort! My clients were very happy which made me super happy. Thanks so much!!!

26 de febrero de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for your kind words! We’re delighted to hear the fruit basket looked fantastic and that your clients were so happy. We truly appreciate your support and look forward to assisting you again.

Valorada con 5 estrellas sobre 5

Ordering from afar

I have placed the order from Australia on line and the feedback from the birthday recipient has been very favourable. This is the second order I have placed with your company and both the receiver and myself, the purchaser, have been very happy.

26 de febrero de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Hi Carole, thank you for your continued support! We’re so glad to hear that both you and the recipient have been happy with your orders, especially when sending a gift from overseas. It means a lot to know the experience has been smooth and well received each time. We truly appreciate your trust and look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

Beautiful Flowers

Beautiful Flowers, Great service (quick responses by the customer service with an issue) fast delivery - very worth every $! I am a fan and advocate.

26 de febrero de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for your wonderful feedback! We’re delighted to hear you loved the flowers and had a great experience with our service and support team. Your support means a lot to us and we look forward to helping you again!

Valorada con 1 estrellas sobre 5

Avoid

Aside from the additional flowers sent everything in the gift box was an alternative. Most inappropriate was to send alcoholic truffles instead of non alcoholic ones. A coffee press instead of a teapot (an alternative teapot would be reasonable) and cinnamon instead of breakfast tea, added to a total mismash that took all meaning from my gift. In response to my 'valued' feedback the T&Cs were recited along with saying it was rare for everything to be an alternative. Despite initially inferring some recompense for the truffles the standard lines returned. At the least, sending a new box of non alcoholic truffles or chocolate would have been welcomed.

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The entire process was very…

The entire process was very streamlined, and the response from support was phenomenal

27 de febrero de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you for your kind feedback! We’re so glad to hear the process felt seamless and that our support team was able to assist you so well. We truly appreciate your support and look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Fantastic 2026 St. Valentine's Day

Fantastic!
The gift arrived on time on a very busy St. Valentine's day (2026). The Nuts and Dried Fruit arrangement on a ceramic display tray was pleasing to my wife and can very much be utilised for a number of other things since the "big day" is now past. Very budget friendly, healthy and memorable her.

13 de febrero de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for your lovely review! We’re delighted to hear your gift arrived on time during the busy Valentine’s Day rush and that the Nuts and Dried Fruit arrangement was so well received. We truly appreciate your kind words and are so glad we could help you with your gift!

Valorada con 5 estrellas sobre 5

Easy way to bring some cheer

It was very easy to add on to the baskets and my family was very appreciative of the lovely gift

17 de febrero de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for your kind feedback! We’re happy to hear that adding items to your basket was easy and that your family truly appreciated the lovely gift.

Valorada con 1 estrellas sobre 5

False Marketing

I ordered a gift basket and received a box that’s completely different than what I expected. This was so disappointing. None of the items were in the image that was advertised. This is misleading and false marketing.

14 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We were so pleased with the basket sent…

We were so pleased with the basket sent to the family. They thought it was perfect.
The process of ordering was easy and we will use your services again. Thank you.

12 de febrero de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for your kind words! We’re delighted to hear the basket was perfect for the family and that the ordering process was easy. We truly appreciate your trust and look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Thankyou for the cake for our daughter…

Thankyou for the cake for our daughter it was truly amazing and taste was brilliant.
Most definitely will reffer more friends 🧡

14 de diciembre de 2025
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for your lovely feedback! We’re happy to hear the cake for your daughter was truly amazing and tasted brilliant. We look forward to seeing you again!

Valorada con 5 estrellas sobre 5

The whole process was very smooth and…

The whole process was very smooth and well-managed. I accidentally selected the wrong payment method, but they kindly guided me through correcting it. The gift arrived right on time and my son absolutely loved the items included.

14 de febrero de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for your thoughtful review! We’re happy to hear that the process was smooth and that our team could help you quickly correct the payment method. It’s wonderful to know the gift arrived on time and that your son absolutely loved the items. We truly appreciate your support!

Valorada con 5 estrellas sobre 5

Excellent service & communication

Excellent service & communication. My daughter loved her gift.

14 de febrero de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Hi Lucie, thank you for your positive feedback! We are happy that your daughter loved the gift that was sent to her. We hope to see you again.

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