Hazelton's Canada Opiniones 

1212
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Everything was substituted nothing matched what I ordered not the colour not the item - their attitude was unapologetic confrontational and unhelpful . They cited Policy contradicting the FAQS page.... Ver más

Valorada con 4 estrellas sobre 5

Everything in terms of the ordering experience and delivery were great. My one suggestion would be to give a delivery ETA if possible, just so the sender knows when in the day to expect delivery to be... Ver más

Valorada con 5 estrellas sobre 5

Hazelton's has a great selection of gift options at every price point. The gift baskets/arrangements make me proud to send and are impressive to receive. The ordering process and ability to substitu... Ver más

Valorada con 5 estrellas sobre 5

This was a wonderful experience! It was a late night decision for a next day delivery to my sister for her anniversary. Although I made an error with the address, it was suspected and a hazelton rep... Ver más

Información sobre la empresa

  1. Comida, bebida y tabaco

Escrito por la empresa

Gift baskets shipped Across Canada, USA. Local customers since the 1980s.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 5% de las opiniones negativas

Suele responder en menos de 1 semana

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4,1

Todas las opiniones

(1212)

378 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Highly Recommend Hazelton's Online Gift Giving Service!

From first visiting the site to the delivery of our gift, this was an amazing experience.

The site is user friendly and offers a tremendous variety of goodies that are sure to suit your budget and your recipient.

Ordering was easy, peasy and the delivery was right on time. Our out-of-province friend was thrilled to receive it!

19 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a wine cheese and other snacks…

Ordered a wine cheese and other snacks sorta basket for a co-worker and it was absolutely lovely! Had it delivered to my house first for quality control because the online reviews stated they got stuff they didn't order and it wasn't what they thought but they definitely got my order correct and very quickly too! I will absolutely do that again!! Thank you 😊

16 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Paying with Wise

Paying with Wise : It didn't have my bank so my husband had to open a new account with his bank.
The gifts: Some things were switched out/not included in the basket and I did not receive any emails updating me with the changes.

11 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed.

Very disappointed.
This company does not deliver what is advertised on their website. They charge premium prices but ship items that are completely different from what you ordered.

In my case, I paid for a nice wooden barrel and received a cheap basket instead. When I contacted them, they told me they can substitute items as they wish — which is unacceptable.

This feels misleading and unprofessional. I would not trust this company again.

21 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and delivery 👏

Excellent service and delivery 👏

13 de marzo de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Hi,thank you so much for taking your time to leave a review. We truly appreciate it. We hope to see you again.

Valorada con 5 estrellas sobre 5

Sympathy Basket for a Friend

Sympathy Basket for a Friend.
My friend lost her mother. The basket was full of treats wine and beer. My friend was totally amazed with everything in the basket. Her and her husband loved it.
It was delivered on the date I asked it to be which is a big plus. The basket was a hit. I will order from there again.

14 de marzo de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for your thoughtful feedback. We’re truly sorry for your friend’s loss, and we’re honored that you chose us to send a gift during such a difficult time. We’re glad to hear the basket was well received and brought some comfort, and that it arrived right on the requested date. Your kind words and support mean a lot to us, and we look forward to seeing you again.

Valorada con 1 estrellas sobre 5

terrible experience-avoid this service

This was an absolutely terrible experience. We ordered a birthday gift for our daughter, and they completely failed to deliver it on such an important day. It ruined an important once-a-year celebration and caused a lot of unnecessary stress and disappointment. To make matters worse, they refused to issue a full refund. This is dishonest and feels like a complete scam. Completely unreliable and not to be trusted.
I strongly warn others — do not risk using this service

3 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Baby Girl bike diaper cake

The purchase and ship process was so easy. It came quickly and was packaged perfectly. It arrived earlier than expected. I bought a girl bike diaper cake and it was amazing. I will certainly be buying from here again.

9 de marzo de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Hi Carmen, thank you so much for your wonderful feedback! We’re delighted to hear that the ordering and shipping process was easy, and that your gift arrived quickly and even earlier than expected. It’s great to know the bike diaper cake was a hit and arrived perfectly packaged. We truly appreciate your support and look forward to seeing you again!

Valorada con 5 estrellas sobre 5

Hazelton's put tears in the eyes of the…

Hazelton's put tears in the eyes of the recipient of our gift to them! I picked the wine and chocolate collection barrel and added on a few extras. They were a well curated ensemble and the presentation was well cared for. I definitely recommend Hazelton's for the discerning pallet!

4 de marzo de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Hi Julie, thank you so much for your heartfelt feedback! We’re truly touched to hear that your gift brought such a meaningful reaction to the recipient. Your recommendation means a great deal to us, and we’re honored to be your choice for a memorable gifting.

Valorada con 5 estrellas sobre 5

I made a mistake with the shipping…

I made a mistake with the shipping address and I emailed the customer service team and they replied within hours of my order and were able to change the shipping address. And it was on Sunday. I was very relieved and thankful!

8 de marzo de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for sharing your experience! We’re delighted to hear our team was able to quickly assist you with updating the shipping address even on a Sunday. We understand how stressful that can be, so we’re glad we could provide some peace of mind. Your kind words truly mean a lot to us, and we appreciate your support!

Valorada con 5 estrellas sobre 5

Very beautiful and timely delivered

Very beautiful and timely delivered, highly recommended.

12 de marzo de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Hi Sanju, thank you for taking the time to leave a review. We truly appreciate your support and are glad to have had the opportunity to help you in your gifting needs!

Valorada con 5 estrellas sobre 5

Thank you all the way from Oz

Thank you all the way from Oz. The basket of goodies for a birthday treat went over very well for a couple of broke backpackers. So much easier and more affordable than posting from here. It’s great to be able to select what you want in the basket. Easy as!

6 de marzo de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for your lovely message! We’re thrilled to hear the birthday basket was such a hit and helped treat a couple of backpackers to something special. It’s great to know you found the process easy, affordable, and flexible when selecting the items. We truly appreciate your support and are so glad we could help make their day memorable!

Valorada con 5 estrellas sobre 5

I've initially placed the order for the…

I've initially placed the order for the next day however due to some changes in my plans I emailed their support team with a request for same-day delivery. Thought there's no way that would be possible but their team was supuer supportive and they've arranged it and I'm very thankful!

4 de marzo de 2026
Opinión espontánea
Logotipo de Hazelton's Canada

Respuesta de Hazelton's Canada

Thank you so much for sharing your experience! We’re delighted to hear our team was able to accommodate your request for same-day delivery, even on short notice. We sincerely appreciate your kind words and look forward to seeing you again!

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