Everything was substituted nothing matched what I ordered not the colour not the item - their attitude was unapologetic confrontational and unhelpful . They cited Policy contradicting the FAQS page.... Ver más
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Consulta las opiniones de los clientes
Everything in terms of the ordering experience and delivery were great. My one suggestion would be to give a delivery ETA if possible, just so the sender knows when in the day to expect delivery to be... Ver más
Hazelton's has a great selection of gift options at every price point. The gift baskets/arrangements make me proud to send and are impressive to receive. The ordering process and ability to substitu... Ver más
This was a wonderful experience! It was a late night decision for a next day delivery to my sister for her anniversary. Although I made an error with the address, it was suspected and a hazelton rep... Ver más
Información sobre la empresa
Escrito por la empresa
Gift baskets shipped Across Canada, USA. Local customers since the 1980s.
Información de contacto
130 Sparks Avenue Suite 102, M2H 2S4, Toronto, Canadá
- 416-837-8811
- customerservice@hazeltons.ca
- www.hazeltons.ca
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 5% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Highly Recommend Hazelton's Online Gift Giving Service!
From first visiting the site to the delivery of our gift, this was an amazing experience.
The site is user friendly and offers a tremendous variety of goodies that are sure to suit your budget and your recipient.
Ordering was easy, peasy and the delivery was right on time. Our out-of-province friend was thrilled to receive it!
Ordered a wine cheese and other snacks…
Ordered a wine cheese and other snacks sorta basket for a co-worker and it was absolutely lovely! Had it delivered to my house first for quality control because the online reviews stated they got stuff they didn't order and it wasn't what they thought but they definitely got my order correct and very quickly too! I will absolutely do that again!! Thank you 😊
Recipient really enjoyed the cupcakes
The recipient really enjoyed the cupcakes. Easy to order and arrived on time.
I want to say thank you very much for your kind consideration and your excellence in service.
I want to say thank you very much for your consideration and excellence in your service. We were expecting it on the Wednesday based on date the order was placed (a bit last minute) and your team made efforts to have it delivered somehow on the Tuesday. It came on the right day and at the right time.
Greatly appreciated!
Gift was perfect,’delivered on time…
Gift was perfect,’delivered on time with confirmation of delivery
A delicious birthday cake delivered on…
A delicious birthday cake delivered on time.
Great place for a special last-minute…
Great place for a special last-minute birthday gift. Ordered from the USA in order to support a great Canadian company 🇨🇦.
Paying with Wise
Paying with Wise : It didn't have my bank so my husband had to open a new account with his bank.
The gifts: Some things were switched out/not included in the basket and I did not receive any emails updating me with the changes.
Very disappointed.
Very disappointed.
This company does not deliver what is advertised on their website. They charge premium prices but ship items that are completely different from what you ordered.
In my case, I paid for a nice wooden barrel and received a cheap basket instead. When I contacted them, they told me they can substitute items as they wish — which is unacceptable.
This feels misleading and unprofessional. I would not trust this company again.
Excellent communication and delivered…
Excellent communication and delivered as described and on time. Wouldn’t hesitate to order from Hazleton’s again!
Excellent service and delivery 👏
Excellent service and delivery 👏

Respuesta de Hazelton's Canada
Sympathy Basket for a Friend
Sympathy Basket for a Friend.
My friend lost her mother. The basket was full of treats wine and beer. My friend was totally amazed with everything in the basket. Her and her husband loved it.
It was delivered on the date I asked it to be which is a big plus. The basket was a hit. I will order from there again.

Respuesta de Hazelton's Canada
terrible experience-avoid this service
This was an absolutely terrible experience. We ordered a birthday gift for our daughter, and they completely failed to deliver it on such an important day. It ruined an important once-a-year celebration and caused a lot of unnecessary stress and disappointment. To make matters worse, they refused to issue a full refund. This is dishonest and feels like a complete scam. Completely unreliable and not to be trusted.
I strongly warn others — do not risk using this service
Baby Girl bike diaper cake
The purchase and ship process was so easy. It came quickly and was packaged perfectly. It arrived earlier than expected. I bought a girl bike diaper cake and it was amazing. I will certainly be buying from here again.

Respuesta de Hazelton's Canada
Hazelton's put tears in the eyes of the…
Hazelton's put tears in the eyes of the recipient of our gift to them! I picked the wine and chocolate collection barrel and added on a few extras. They were a well curated ensemble and the presentation was well cared for. I definitely recommend Hazelton's for the discerning pallet!

Respuesta de Hazelton's Canada
I made a mistake with the shipping…
I made a mistake with the shipping address and I emailed the customer service team and they replied within hours of my order and were able to change the shipping address. And it was on Sunday. I was very relieved and thankful!

Respuesta de Hazelton's Canada
Very beautiful and timely delivered
Very beautiful and timely delivered, highly recommended.

Respuesta de Hazelton's Canada
The recipient was happy and so was I!

Respuesta de Hazelton's Canada
Thank you all the way from Oz
Thank you all the way from Oz. The basket of goodies for a birthday treat went over very well for a couple of broke backpackers. So much easier and more affordable than posting from here. It’s great to be able to select what you want in the basket. Easy as!

Respuesta de Hazelton's Canada
I've initially placed the order for the…
I've initially placed the order for the next day however due to some changes in my plans I emailed their support team with a request for same-day delivery. Thought there's no way that would be possible but their team was supuer supportive and they've arranged it and I'm very thankful!

Respuesta de Hazelton's Canada
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