Homebase - Bradford Opiniones 

100
TrustScore: 4.5 sobre 5

4,5

Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG Bradford, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Kitchen customer service is very bad.Narinder is not helpful at all when you have issues with your orders.she made many mistakes when ordering your items.sent wrong item on delivery. Even replacement... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I recently ordered some home improvement items from Homebase, and I must say, I was quite chuffed with the overall experience. The website offered a splendid range of products, from interior paint and... Ver más

Valorada con 5 estrellas sobre 5

Great timing and communication. The store had an annoying assistance button at the collection desk. It gave an irritating message every 10 seconds - something like " One of our colleagues will be wi... Ver más

Valorada con 5 estrellas sobre 5

Walked into a very light and airy shop (bradford 5 Lane ends) Asked a member of staff for click and collect and within minutes was given my strimmer. Very good price for the product. Surprised theirs... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG, Bradford, Reino Unido

  • 0345 640 7046

4,5

Excelente

TrustScore: 4.5 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 28% de las opiniones negativas

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4,5

Todas las opiniones

(100)

601 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Overall satisfying

I recently ordered some home improvement items from Homebase, and I must say, I was quite chuffed with the overall experience. The website offered a splendid range of products, from interior paint and lighting to garden storage and tools, making it an absolute doddle to find everything I needed for my projects. I was particularly taken with their furniture selection, as well as the seasonal Christmas items that added a marvellous festive touch to my home. The ordering process was straightforward, and delivery was prompt and well-organised. While I did notice some areas, like insulation options, could use a bit more variety, I definitely appreciated the frequent clearance sales that offered cracking value for money. All in all, Homebase proved to be a reliable choice for my shopping needs.

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous

Great service and products. A shame the business has gone into administration. Wishing all the staff a speedy recovery from this situation

14 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

My order was ready quickly. The young man at the click and collect desk was extremely
helpful. His customer service was excellent. He helped me out to the car with my bulky purchase for which I was very grateful.

10 de noviembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

We were given a delivery time of 9.30am…

We were given a delivery time of 9.30am on the delivery day.
The van turned up at 7am!
Driver was brusk.
this was inconvenient and the flat neighbours complained re the noise disturbance at such an early time

2 de noviembre de 2024
Logotipo de Homebase - Bradford

Respuesta de Homebase - Bradford

Hi Michael​
We really appreciate you bringing this to our attention. We're as disappointed as you and will be sharing your feedback with our Home Delivery team.
Team Homebase

Valorada con 5 estrellas sobre 5

Collection

The young man was very helpful as I had three orders to collect.
He assisted me to my car and helped me load it.
Polite and helpful.

31 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Kitchen customer service is very…

Kitchen customer service is very bad.Narinder is not helpful at all when you have issues with your orders.she made many mistakes when ordering your items.sent wrong item on delivery. Even replacement orders,are wrong.invoicing is incomplete and unclear. Asked for explanation of incomplete bill got no response. And many more issues. Do not recommend this company. They also overcharged you saying its 50% off.total scam.hope manager sees this feedback and give me some help

23 de octubre de 2024
Opinión espontánea
Logotipo de Homebase - Bradford

Respuesta de Homebase - Bradford

Hi Nazeem,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store and ask them to contact you to bet this sorted.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Adam

Wanted to write a review about Adam….his customer service skills are excellent…chatty,friendly informative and knew exactly what he was doing….amazing experience in Homebase this evening….Adam is a credit to the store!

16 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful Hanaa on check out

Helpful Hanaa on check out .
Very smiley and engaging , makes a nice change to be treated as a valued customer in a pleasant and engaging manner

6 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Goods arrived damasged

Goods arrived damaged. Took them to our nearest Homebase store,where the assistant was extremely helpful. we received our money back and if they had had delivery of their Xmas stock would have replaced it there and then.

6 de octubre de 2024
Valorada con 5 estrellas sobre 5

Great timing and communication.

Great timing and communication.
The store had an annoying assistance button at the collection desk. It gave an irritating message every 10 seconds - something like " One of our colleagues will be with you shortly!". I didn't have long to wait and I could see that someone was coming. It actually made me feel worse at the counter than if it hadn't said anything at all!

3 de octubre de 2024
Opinión espontánea

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