Homebase - Bradford Opiniones 

100
TrustScore: 4.5 sobre 5

4,5

Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG Bradford, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Kitchen customer service is very bad.Narinder is not helpful at all when you have issues with your orders.she made many mistakes when ordering your items.sent wrong item on delivery. Even replacement... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I recently ordered some home improvement items from Homebase, and I must say, I was quite chuffed with the overall experience. The website offered a splendid range of products, from interior paint and... Ver más

Valorada con 5 estrellas sobre 5

Great timing and communication. The store had an annoying assistance button at the collection desk. It gave an irritating message every 10 seconds - something like " One of our colleagues will be wi... Ver más

Valorada con 5 estrellas sobre 5

Walked into a very light and airy shop (bradford 5 Lane ends) Asked a member of staff for click and collect and within minutes was given my strimmer. Very good price for the product. Surprised theirs... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG, Bradford, Reino Unido

  • 0345 640 7046

4,5

Excelente

TrustScore: 4.5 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 48% de las opiniones negativas

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4,5

Todas las opiniones

(100)

771 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The 2 guys at Homebase were really…

The 2 guys at Homebase were really helpful. It was a big package - a gardennmsofa & 2 chairs. They wheelednit out to my car, loaded it in & made sure ut would travel safely. Couldn't have done it without them.
Thanks guys!

10 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Barbecue …

Easy to order on line the barbecue wasn’t available at Bradford but was delivered the next day from another store excellent quick service ordered click and collect which was very easy

21 de julio de 2024
Valorada con 2 estrellas sobre 5

Never answer the phones

Forces you to sign up to do anything on their website with a pop up screen but you can type a fake address, impossible to get in contact by phone saying they are all busy, how are you meant to check if they have what you want in stock without wasting your time going to the store for them not to have it in stock

20 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Bradford

Respuesta de Homebase - Bradford

Hi Damien​, 

Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

The two assistants at the store were…

The two assistants at the store were amazing - helpful and polite. I was faced with a single massive box of garden furniture that wouldn’t go in my van, they helped me unpack the box and fit all the bits in the car!

19 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good customer service

Click and collect was great. Sadly unit was damaged and screws were missing. Pleased with customer service - replaced damaged piece and provided screws. Staff were polite and helpful.

19 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I visited Homebase in Idle

I visited Homebase in Idle, Bradford yesterday and I was impressed by the help and kindness of the staff.

In particular Chris was impressive with his knowledge of the products I was enquiring about and he helped me lift the heavy items into the trolley I’d purchased and also lifted them into my car for me. He was extremely kind.

I enjoy visiting the store as it’s modern and pleasant to wonder around.

The staff always smile and welcome customers to the store and are very friendly and welcoming.

15 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Paid a visit to Homebase at Enterprise…

Paid a visit to Homebase at Enterprise 5 today, and was struggling to find the repair parts I needed. A staff member named Chris came to my rescue. Found me what I needed, a very kind and helpful young man. Thank you once again Chris.

2 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Unfriendly

Unfriendly

11 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Bradford

Respuesta de Homebase - Bradford

Hi Sue,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

The assistant Becky in the garden centre Bradford

The assistant in the garden centre called Becky at Homebase 5 Lane Ends Bradford went out of her way to help me. I am 70 and she helped with lifting all the grow bags sourcing some items l still needed. After this she helped me at the till and took my trolley to my car and put all my shopping in the boot. I could not have had better service and managed to get all but one item on my shopping list. A shout out for Becky she was brilliant

26 de mayo de 2024
Opinión espontánea

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