JoeBrowns.co.uk Opiniones 

761
•
TrustScore: 3 sobre 5

2,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered coat from them. Following 2 weeks waiting for order to be shipped got email saying order could not be processed and if i wanted item to reorder. No reason why order could not be processed no... Ver más

Valorada con 1 estrellas sobre 5

What the heck has happened to joe browns??? Ordered 4 items. The sizing is tiny. Material on all of them is cheap nasty and scratchy. Used to be lovely. Honestly had much better quality from shein !... Ver más

Valorada con 5 estrellas sobre 5

Good budget clothing. I bought a blue blazer for summer - I didn't expect high end but it looked little different to one I spotted in the Goodwood shop at five times the price I paid at Joe Browns.... Ver más

Valorada con 4 estrellas sobre 5

I really love the brand Joe browns and love the tunics and have purchase many tunics and tops and duvet sets. I usually purchase these in your larger sizes but just recently have been left disappoint... Ver más

Información sobre la empresa

  1. Tienda de ropa

Información proporcionada por diversas fuentes externas

Visit Joe Browns for original men's clothing, unique women's clothing and funky accessories that won't be found on the High Street.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

761 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(761)

103 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

This company is great!!

This company is great. The designs are unique. It is always very hard to decide what to buy because of the way they are portrayed in the catalogue - vibrant colours with good style and reasonable prices.
ONE BIG PROBLEM that requires some attention is the size range for women which seems to stop at 18. Is there anywhere you cater for size 20+? (My wife would love you dearly) Gentlemen sizes are a good fit, although in shirts I take a size larger. Prefer baggy. Overall a brilliant company.
Barry W Buttery.

5 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor returns process. Use someone else.

My girlfriend ordered a pretty substantial order. Most of the stuff she is happy with, a few things to be returned. Unfortunately they use Evri for returns, and living in the Highlands Evri don't believe anywhere beyond Inverness exists. So to return these products to an Evri drop off point involves roughly a 140 mile round trip. For that reason it will be our first and last purchase.

11 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I can't say what the product was like…

I can't say what the product was like as we haven't received it yet. I ordered a dress for my sister 12 days ago for a family occasion yesterday. I contacted Joe Brown's said it was a courier problem. Sorry they need to find a new courier. First and last time with Jow Brown

23 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Useless customer service

I have made a purchase via nectar app to get nectar points. Initially, points were awarded, then Joe Browns informed nectar than I no longer qualify for the points and points were taken away.
When I contacted customer support, initially they tried to say it’s Necar who is responsible for it. When I pointed out that it was them who took it away, they just a took it on board but did noting to resolve the issue. This was disappointing. Why bother adding yourself to nectar and then never award points earned? Sounds like a scam.

26 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor indeed.

I’ve been shopping with Joe Browns for several years now, but I have to say, the quality has noticeably declined while the prices have become increasingly unreasonable. My main frustration is the slow processing time. From placing an order to when it’s finally handed off to the courier. Amazon, for example, an order is dispatched and delivered by the next day, but Joe Browns is simply too slow for today’s market. My most recent purchase, which was in stock, took four days just to leave the warehouse. This will definitely be my last order from a company that used to be pricey but offered great quality. Now it’s even more expensive, but the quality just doesn’t measure up anymore. For instance, I bought a long military coat; while the coat itself was acceptable, the buttons were cheap plastic and poorly attached. Very, very disappointing.

16 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor quality clothes and don’t refund properly

A friend says they are great but my experience bad.

I ordered a shirt from them; horribly ill-fitting. Medium-sized but had a massive waist. Sent it back with their label. They refunded me about 2 weeks late, but didn’t refund the postage charge. So I had to pay to receive the worst-fitting clothing item I have ever received. Won’t be ordering again from them.

17 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Very disappointed with the quality

I bought the heron striped duvet cover sheets and pillowcase.
Only for the guest bedroom. But very disappointed with the quality, thin flimsy and very difficult to iron.
Will go back yo my Dunelm bedding.

14 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great clothes, terrible buttons

Wanting to review a specific item, but I can't as I don't have a Joe Browns account...

Recently ordered the 'Sensational Mid-Length Military Coat Port (39/41)', which was delivered fine and no issues. However, upon opening the item I saw the buttons were a very cheap feeling plastic material. This is such a shame, as the jacket overall is wonderful, but the lack of quality in the buttons severely lets it down and has made what was supposed to be a wonderful birthday present feel honestly a bit tacky, especially on an over £100 jacket.

Need to investigate more to see if the buttons can be removed and replaced, otherwise this will sadly be a regretted purchase.

9 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Prices hike

Have ordered many things from here but I draw the line at the higher pricing. Who can afford £50.00 for a blouse these days... think I'll be shopping elsewhere from now on.

8 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered on 22nd Sept 8 days…

Ordered on 22nd Sept 8 days ago...confirmation was sent....I have not received my goods.....they ignore emails that I have sent...and one of the emails they tell you to send just gets sent back as unknown...DO NOT TRUST THIS COMPANY....

22 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant call centre agents

The call centre agents are fantastic- calls are answered quickly by real people, the three ladies I have talked to have all been friendly and efficient- even though I’d made a mistake with my online order they sorted it out quickly. Clothes are also brilliant quality, last well & fit nicely.

27 de septiembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Sending It Back

Ordered one of their blazers as it looked really smart on the website where, it was described as sand.

More like wet sludge. The sand they're referring to must be the dark wet stuff left when the tide goes out. Having said that it does fit well, and it's well made. Hence the extra star. Just a shame the reality doesn't match the advertisement.

13 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Been back to to Joe Brown's...

Been back to to Joe Brown's at Meadowhall Shopping Mall, near Sheffield, which is our nearest branch. We were just browsing, with no particular intention to buy anything... but the thing is, Joe Brown's clothing is distinctive and different from most other companies' clothing. It's not cheap... but I think the quality of their products generally justify the prices. Anyway, by the time we left the store I'd somehow managed to spend nearly £300 on items I'd had no intention of buying when I entered the store!

It's always an enjoyable experience, visiting Joe Brown's in Meadowhall; the ambience, decor, layout, music and staff all go a long way to keeping us going back.

*Special mention to Miranda, who was effortlessly helpful and a pleasure to deal with!

12 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't even deserve one star

Don't even deserve one star. One of the most disgusting companies I've ever shopped with. Wish I had read this site reviews first. NO customer Service at all after you pay your money. Very slow ordered a week ago and still not sent. Will not cancel my order. If this doesn't arrive this week I'll be calling the bank and trading standards. DO NOT SHOP WITH THIS COMPANY THEY SHOULD BE CLOSED DOWN.

Order WAC7459623

18 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bold, funky and fun assortment

•Really funky and fun clothing.
• Eccentricity and Classy
• A brilliant service and good designs
• Lovely accessibility to something a little bit unique and essentially different.

I have used these for some time now. Generally a great customer service and courier service.
Issues in supply or delivery can occur yet they have it seems resolved the minor issues.
I really love the super styles. That just the happy when wearing these can really feel lovely. The quality is really good. I so love the variety and ranges from wardrobe to homeware.
*
• Jolly fun
• Occasion suitable for variety
• Excellent Quality
• Bold exercise companion
• Really comfortable
• Our friend to party
• Walking with that rosy feeling
• Nicely styled
• Sweet by title & pretty cute

These sweet little platform pumps are great for wearing on the platform to adventure. From pairing with a seaside stroll to a gravitational workout.
They're pretty, unique and essentially gorgeous with workout leggings to party frocks or something exclusive.
They are definitely creative, beautiful as happy feet appreciation. Bought my tootsies some roses. Really lovely to wear. Lots of lovely comments too.
I've worn these on travels and for physio and something just really reaffirms a good purchase. Fun for feet.

Verified Consumer

16 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Initial problem with faulty shorts but eventually resolved

Been buying Joe browns hit the action shorts for a good few years now, had numerous colours all which fade quite noticeably over time however they were a good quality short which were very comfortable. Purchased a pair about two months ago which faded quickly then developed two tears at the back pockets. I have contacted Joe browns three times, most recently the day I wrote this review and have yet to hear from them. Such a shame as it may have been a faulty pair of shorts but they don’t seem to be interested in resolving the situation. In summary, a good product until there is a problem then they ignore you. Would advise looking at an alternative *EDIT just spoke to someone over the phone, replacement shorts on their way to me. So although their online form doesn’t seem to work they were very helpful over the phone and have rectified the problem

9 de agosto de 2025
Opinión espontánea
Logotipo de JoeBrowns.co.uk

Respuesta de JoeBrowns.co.uk

Hello,

Thank you for your recent order with Joe Browns!

We're sorry that you haven't received a response from our customer care team. Unfortunately, we haven't been able to locate any correspondence in our inbox, apologies as it appears the enquiry hasn't come through to us properly.

We're disappointed to hear the item didn't meet expectations and would love to try to resolve this for you.

We'd appreciate if you could give our customer care team a call on 0113 270 66 55. Our phone lines are open 8am-7pm weekdays, 9am-5pm Saturday and 10am-4pm Sunday.

Sorry for any inconvenience caused.

Many thanks,
Joe Browns

Valorada con 1 estrellas sobre 5

Had never purchased from Joe Brown…

Had never purchased from Joe Brown before clothes looked good and reasonable price.
Selected 2 days delivery and paid extra been 5days yet no delivery or any response from the company even after enquiring about my clothes for more then 48 hours.
Hope it’ not a fake company.

5 de agosto de 2025
Opinión espontánea
Logotipo de JoeBrowns.co.uk

Respuesta de JoeBrowns.co.uk

Hello,

Thank you for your recent order with us but we're very sorry to hear the delivery has been delayed.

Unfortunately, we haven't been able to identify your order from the information provided in your review. When an express delivery has arrived after the time frame expected, we're always more than happy to issue a refund for this postage cost.

We'd appreciate if you could give our customer care team a call on 0113 270 66 55, so that we can assist with your order.

Our phone lines are open 8am-7pm weekdays, 9am-5pm Saturday and 10am-4pm Sunday.

Many thanks,
Joe Browns

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