JoeBrowns.co.uk Opiniones 

As per my previous review, I had trouble with the zips on two dresses I bought, I was told if I sent them back I would get a full refund.

I sent them both back but only got refunded for one.

Excellent service from Joe Brown love the mens jumper range I have 4 different ones excellent quality and love that they are different compared to anywhere else else

I recently ordered some items in the post-Christmas sale. Unfortunately I received an incorrect item which was labelled correctly but in which the contents were wrong. I contacted the company who responded quickly and immediately sent out the correct item without even waiting for me to return the incorrect item, which is great. They also applied a coupon code which I had forgot to use in my initial order, which was very good of them.
The replacement item was sent out basically the next day, and I am overall really impressed with their resolution of the problem.
I've never dealt with a company who is happy to send out replacements without even receiving the other items back, it's really good customer service.
I love Joe Browns style of clothing too!

Wanted to purchase a few garments from them however
when I got to check out they wanted to know my DOB did wish to give this info as too many scammers about
just wanted to pay and select store to pick up order so left site

I’ve ordered jackets from Joe Browns for many years and always been pleased, however I purchased a red cord double breasted blazer for a Christmas party and it looked great but within 30 minutes of wearing it two of the buttons had come off. It wasn’t provided with spares so I now have a jacket I can no longer do up. I contacted their customer services but to date have heard nothing. Really gone downhill in my opinion.

Bought a belt for Christmas which was due to arrive in time for Christmas which it did. Sadly the size of the belt and the size on the packaging didn't match, so having ordered a size 12 to 14 what I got was a size 18 to 20.
You have to ring customer service to return something which I did but they weren't terribly helpful. I now have to mess about sending it back. They did say that they would refund the shipping cost which seems the very least considering I couldn't use the item when intended.

Quirky little company, nice range

Ordered a lovely blue jacket but when it arrived it was so deeply creased the creases wouldn’t drop out. I phoned customer service but all I got was, send it back and then we will replace it, still waiting for the replacement. In the meantime my husband decided to order a different jacket, it arrived today and again it is very deeply creased and with a velvet collar creased I have no idea how to get the creases out, but I love the jacket. I won’t be ordering anything else!

Paid for express (next day) delivery for a large order. Waited in all day when the delivery date was confirmed, after arranging alternative arrangements so I could stay in (daughter had to take time off work), only to be informed near the end of the time slot that it would not be delivered that day. Had to arrange to stay in for a second day. I had contacted customer services on the first day to complain about paying for a service I didn't get, but have never had any communication from them at all. I have been a regular customer for some time but because of the method of delivery, I am now put off placing any more orders in the future. It would have been nice if customer services had had the courtesy to at least reply.

The jury is still out for Joe Browns as far as I'm concerned. Two of the three items I've so far purchased from them were fine, in fact I liked a jumper so much that I ordered another in a different colour. Sadly the second jumper arrived creased and felt more flimsy than the original one, and on trying it on it felt and looked like a baggy, cheap imitation. I'll be sending it back tomorrow but it has made me more wary of ordering in the future. I was also surprised to find that the three were made in China. Not sure about the company's ethics.

Great clothes. Prompt delivery. Excellent customer service.

My husband bought a jacket for £120 from Joe Browns. A couple of days later they reduced the price to £80. He was asked to review the product and said that he loved it but was a bit peeved that the price was reduced which he didn’t expect on current season stock. They sent him a voucher for the difference in price!

Love the clothes, perfect fit ,unique and very comfortable. There is something for everyone at really good prices. Keep checking the sale items as you never know what you can getting hold of. Would definitely recommend

Ordered a heritage blazer and waistcoat from them at full price, came all creased. Not a good customer service either, not going to buy from them again.

Brought the teal.fringed bag. First the handle broke. Great customer service the replaced it. Now the fringing is coming out. Have lost three strands already. Only really had it a month and half. Wouldn't recommend

I do love a quirky jacket and Joe Browns have some lovely ones, but the sizing is sooo inconsistent. I recently bought the Military Jacquard Jacket in a size 10 and it was too big (have returned for a size 8). Then I treated myself to the Showstopper jacket in a size 8 and it's far too small, I think I need a size 12! I have two older jackets, one's a 12 and the other's a 10, both fit perfectly.
Please standardise your sizes!

I have been buying from Joebrowns for several years because I love the quality of the clothes and the style.

Once I moved to Spain, I continued shopping, but I am very unhappy about their return policy. Basically, you have to organize the return shipping by yourself by finding a shipping company and also paying for it. This means that if you buy something and you don't like, then you are stuck with it. This is such a shame, I hope they will change this with time.

The first few years of ordering from J B’s has been excellent. However the men’s shirts are no longer of good quality and the Heritage Floral shirt, SM712a costing £40.00 which is very attractive and goes with virtually any colour of trousers, was disappointing. The first one had a hole by the chest and it was replaced on trust before we returned the torn one. The trouble is the next one had a print fault also in the front. May I suggest to Joe to change their provider as the staff at Joe Browns are excellent. I hope this will be noted by JB as I will be sorry if the quality continues to fail and we have to buy elsewhere. Especially as the sizes are American sizes so they fit my tall son who’s 6.4” tall! I can’t give the order number as it was a gift. I’ve guessed the delivery date as I’ve no idea of that either.

The item which cost £174 was left out in the rain without any shelter. I was not home. The item was not even taken to my front door, it was left at my front gate in full veiw of the road. No proof of I.D was taken. I suggest you change your delivery company. I expect more care when I order an item on line whether it be £174 or £1

It's always lovely coming into Joe Browns at white rose Leeds.

I have purchased quite a few things from here

What makes it extra special is the connection you have with the staff. Especially one young lady.

Jasmine is wonderful. Always polite. Always helpful.

As I suffer with mental health problems and depression and suicide and dementia Jasmine has always got time for a quick chat whether it's to say hello or to see how my day is going. She really is a treasure and I'm grateful fir her help xxx