Kettle & Toaster Man Graded Product Specialist Opiniones 

444
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So glad I came across this company. Found the saucepan set that was out of stock everywhere else and it was cheaper ! Ordered Friday afternoon and it arrived Saturday, amazing considering delivery wa... Ver más

Valorada con 1 estrellas sobre 5

WHAT !! Ordered a Morphy Richards Airflex Portable Oscillating Fan priced at £26.00p and went to check out and discovered they were asking £25 delivery charge making a total of £51.00p. Do they... Ver más

Valorada con 5 estrellas sobre 5

I ordered from kettle and toaster sauté pan, but a frying pan was sent by mistake instead of the sauté pan. Customer service was very helpful and quickly provided clear return details and postage info... Ver más

Valorada con 5 estrellas sobre 5

Fantasticly friendly and helpful people on the helpline. I phoned because I couldn't get my system to 'pick up' the items I wanted to purchase. They sent links through to help me, which arrived... Ver más

Información sobre la empresa

  1. Tienda de electrodomésticos

Escrito por la empresa

Suppliers of graded and refurbished electrical appliances from numerous manufactures. We sell microwaves, vacuums, blenders and much more


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

444 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(444)

161 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing service

Looked into buying a soup maker as mine broke & after seeing this company selling at such a good price, looked on Trustpilot for reviews thinking it was too good to be true, but reading the most recent reviews, jumped in and ordered. Two days later my order has arrived. Amazing service and would definitely recommend ordering from this company. Will definitely be my first choice looking for anything else. Thank you ☺️

13 de agosto de 2025
Opinión espontánea
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Thanks for the great review, Jayne!

Valorada con 4 estrellas sobre 5

Fabulous toaster !

Great value and quality albeit a little dusty!
Missed out on 5 stars as my 2nd item couldn’t be found in storage
But refund was quickly received

6 de agosto de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Thanks for the great review, Cat! I'm sorry about the stocking issue on the second item.
Thanks
JT

Valorada con 5 estrellas sobre 5

Very pleased with my toaster

Very pleased with my toaster. The colour matched exactly to my kitchen. Courier very efficient

9 de agosto de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Thanks for the great review, Pauline!

Valorada con 1 estrellas sobre 5

I’m still waiting for my delivery after…

I’m still waiting for my delivery after paying extra for next day shipment

9 de agosto de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Martin

Thanks for your review. I have checked on this for you. As you only ordered this saturday, your order will be processed and dispatched today in line with our delivery terms.

Thanks
James

Valorada con 5 estrellas sobre 5

Swan microwave

The box was a bit battered, but the appliance is fine and works well, super speedy delivery, thanks again :)

3 de agosto de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Julie, Thanks for the great review!
-JT

Valorada con 5 estrellas sobre 5

It was quick and easy

It was quick and easy, only comment is voucher codes don’t work?

8 de agosto de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Marian, Thanks for the great review! We don't widely offer coupon codes but if you feel there's been an error, please reach out at kettleandtoastermanltd@yahoo.co.uk.
-JT

Valorada con 4 estrellas sobre 5

Alex was very helpful and delivery was…

Alex was very helpful and delivery was in four business days

1 de agosto de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Roy, Thanks for the great review! I will pass on your comments to Alex also!
-JT

Valorada con 4 estrellas sobre 5

A successful order of a cooling fan

The ordering process was good and the product arrived punctually with good communication from the delivery company.
The packaging was a bit battered on arrival but the protection inside was sufficient to avoid damage to the product.

10 de julio de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Paul, Thanks for the great review!
-JT

Valorada con 5 estrellas sobre 5

Cheaper than everywhere else

Cheaper than everywhere else, delivered very quickly and excellent products. Fantastic experience.

9 de julio de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi David, Thanks for the great review!
-JT

Valorada con 2 estrellas sobre 5

Ordered product but not in stock

Ordered product but not in stock. Refunded

8 de julio de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Mandy, thank you for your review. Sorry about the stocking error there. I hope we can help in the future.
-JT

Valorada con 5 estrellas sobre 5

Bread Bin

I was put on a waiting list for an item out of stock I thought they won’t be coming back to me. They did. I was so pleased when the email arrived to say the item was back in stock. Ordered it straight away and came within 2 days. Can’t get better service than that. Thank you.

8 de julio de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Tracey, Thanks for the great review!
-JT

Valorada con 1 estrellas sobre 5

With boiling water drips from the Iron…injury from iron

With boiling water drips from the Iron my wife was scolded and they would not refund my money, the Kettle and toaster man is one company I would not recommend and I wasn’t allowed to score them Zero!

8 de julio de 2025
Opinión espontánea
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Bhapinder,

I requested information about your order but you refused to submit this so I am unable to locate your order.

Please contact us if you require further support.

Thanks
James

Valorada con 3 estrellas sobre 5

Great customer service but need to make clear items are not new.

I bought an air conditioner unit for £400. The cost of delivery was an additional £50 which was very steep. However, it was a particular unit I wanted so paid the cost. I then realised on reviewing the order than it was a Graded unit, I’d never heard of this so had a Google. It meant it was a used or cosmetically damaged unit . The same unit was on Amazon for £399 brand new, warranted and free delivery, it was just going to take some days to get to me. I cancelled the order as I needed a new unit with a warranty. The gentleman I spoke to was very helpful, it wasn’t a problem to cancel and he refunded me the same day. Brilliant customer service, but not clear when purchasing that the items are not new.

1 de julio de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Sian, Thanks for your review. We do make it as clear as possible that our products are graded unless specified. This is in the header of our website, and in the details of every single product page.

Nevertheless, I'm glad our team were able to deal with this quickly for you and that you were able to get one you wanted.

Thanks

James

Valorada con 1 estrellas sobre 5

AVOID - COWBOYS - Complete farce of a company that will do everything to avoid returning your money

Complete farce of a company that tried to fob you off on what their legal obligations are. AVOID THEM AT ALL COSTS - Raised dispute with my credit card company and will report to trading standards and Persue for my costs via small courts
Spent £600 on radiators that have arrived faulty. These are 2000w radiators so big and bulky. Was not fused about it being graded but item is faulty within 3 days of receiving. Refuses to collect and expect customers to haul an 19kg electric radiator that is nearly 1meter long to the post office using Uber at my own cost because they can’t be bothered to arrange a collection - Royal Mail own website states they will not accept item of this size (unless it’s via parcelforce). Size H57, W8, D79.3cm and weight 19.3kg as per their own website and the manufacturers website. Refuses to arrange collection. I’m out of pocket already £80 for the electrician to fit the radiator and they seem to think that SHOUTING on the phone about their policy and terms will override my rights as a consumer. No, it doesn’t work like that. Stop behaving like cowboys and honour your legal responsibilities. It’s not that difficult.

8 de julio de 2025
Opinión espontánea
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Ash,
Thanks for your feedback. Your case was dealt with in line with our advertised terms. We offered to arrange the return shipment to us from a post office who will accept the shipment as we would use the relevant service.

Our practices are in accordance with consumer rights. We did attempt to work with you to arrange the return of the goods but without this, we cannot proceed any further.

Thanks
James

Valorada con 5 estrellas sobre 5

Frying tonight

Good price well packed quick delivery

3 de julio de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Roger, Thanks for the great review!
-JT

Valorada con 5 estrellas sobre 5

Easily ordered

7 de julio de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Michael, Thanks for the great review!
-JT

Valorada con 5 estrellas sobre 5

No problem

My experience of purchasing my items was very easy which I was very grateful for as I'm not that good with purchasing goods online but I certainly wouldn't be concerned if I purchase anything from the website again.

5 de julio de 2025
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Jo, Thanks for the great review!
-JT

Valorada con 1 estrellas sobre 5

Avoid this company at all costs

Avoid this company at all costs! My item wasn’t delivered and all they did was make it very, very difficult! I am without the product and refund as DHL didn’t deliver but nor would kettle and toaster man help me fill out the form when I don’t have a printer! It was very simple for them to print it off and send to DHL but they refused to do so! I am now progressing with a claim through my bank but retired anyone considering using this company to just go to Amazon who can be trusted

2 de junio de 2025
Opinión espontánea
Logotipo de Kettle & Toaster Man Graded Product Specialist

Respuesta de Kettle & Toaster Man Graded Product Specialist

Hi Vannessa

I requested information about your order but you refused to submit this so I am unable to locate your order.

Please contact us if you require further support.

Thanks
James

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