Kettle & Toaster Man Graded Product Specialist Opiniones 

Received a toaster which was not as I believed but made in China rather than the UK. Wished to return but charged a fee for 'restocking' which is a joke and no assistance with the return postage which was extortionate in the first place.

I bought a Swan Nordic range 4 Slice toaster expecting the wood to be light oak as the description described and the battered box it arrived in. When I opened the wood was dark oak and scratches and marks on the back of the toaster. I asked to return as the product was different to the picture and box and I can honestly say that Alex from this company will not take any responsibility saying that the product is slightly different colour and I would need to pay for the return and to rub it in more want 15% stock fee!
The colour isn’t slightly it is very different and this item was not the colour on the picture or the box! I wouldn’t have bought. BE CAREFUL BUYING ANYTHING FROM THIS SITE … READ ALL REVIEWS IT SEEMS TO BE A COMMON THREAD WISH I HAD.. the products are not as described or sent in the correct box. I’m seeking legal advice out of principle because this is not my fault so not sure why I should be out of pocket! From a £40 toaster I would only approx receive £22 back.

Very easy to order and they emailed when order was ready and staff were friendly when collected and could park right outside shop

4th time I've used this site. Everything I've had has arrived as described, we'll packaged and super fast. For any appliances this is always my first stop!

Fantastic price and shipping great service

I ordered this electric fire because its design and size perfectly fitted our fireplace. It was a lot cheaper than other stores so I was expecting to find something wrong with it.
It arrived very quickly and I have been unable to find any defects.
Very happy!!

Fast service. Fantastic quality of toaster. I thought that it was going to be a cheap plastic type. I was really surprised when I opened it to find a gorgeous stainless steel toaster.

Excellent service and value for money highly recommended.

Complete farce of a company - attempted to return a kettle that arrived that was not the same colour as the one advertised on their web page. The image was clearly black and the product received was light grey. At first they implied that I had misunderstood the colour due to resoloution, when I sent images to confirm, I was then advised, as it was still the right model received I am not entitled to a full refund as it has been shipped correctly because it is the same model still, no code of conduct or inclination of what their legal obligations are. I am told I need to ship back at my own cost and I will then have a 15% re-stock fee applied AVOID THEM AT ALL COSTS

UPDATE: James, I did not receive your request, and I did not refuse to submit further information, my order number is 118454 if you would like to contact me

Great item , good price and really quick delivery

Excellent smooth service from start to receiving the product.

Website makes ordering clear and easy.
Kettle & Toaster Man has a wide range of quality products at affordable prices.
Kept regularly updated about delivery date and time. Parcel delivered on time and in excellent condition.
Highly recommended!

The price. It was cheaper than Morphy Richard’s site and Amazon

Can't fault this company at all. Obviously when things are much cheaper on sites like this, you're taking a bit of a punt as to what you'll actually end up with, but delivery was quick and the product was top notch with no flaws or faults. Big thumbs up from me!

The chap I was on phone with helped me a great deal so friendly & patent

Easy website to use
Great price

found what i wanted -no problems . ordered without delay .thankyou very much.

Looked into buying a soup maker as mine broke & after seeing this company selling at such a good price, looked on Trustpilot for reviews thinking it was too good to be true, but reading the most recent reviews, jumped in and ordered. Two days later my order has arrived. Amazing service and would definitely recommend ordering from this company. Will definitely be my first choice looking for anything else. Thank you ☺️