LemonSalt Opiniones 

I purchased a chopping board recently which unfortunately was damaged. I contacted Lemon Salt who replied immediately and arranged for a replacement which came just as speedily.
Their communication was prompt and friendly and they dealt with the situation very professionally.
I was very impressed.

Very good I use LemonSalt for food, and in particular Asian food that can be hard to get even at Asian wholesales. I recently bought a few boxes of my favourite Asian marinade and dipping sauce as I could not get it anywhere else, LemonSalt had what I ordered but not the full quaintly they called to ask if I wanted part of the order and the rest later but they would be getting in what I wanted, I said I happy to wait and they then after the phone call emailed me with confirmation. It great to have some at LemonSalt call you in person to inform you.

LemonSalt have the products I cannot find elsewhere at a good price and when I receive them they have been properly packed so arrive in good order. The fact they have Ground Cardanom is amazing as I found no one else does this along with the very large bottles of Vanilla Extract.

We love the products LemonSalt offers and customer service has been first class. Very highly recommend shopping at this place

I have shopped on several occasions with Lemon Salt and always had a great experience. Thank you

good site. very happy with their customer service. Delivery was good too... never had a problem. the good thing about them is they always have quality products like those that are hard to find

I paid good money for two fry pans, one a de-Buyer 13 inch and one a small slope sided pan similar to a flat bottomed Wok, both are junk, the de-Buyer is like the small one a cheap tinny knock off. I have proper steel pans by de-Buyer from Nizbets and the Lemon Salt is half the weight and more like tin than steel. Very disappointing overall first experience. Also I found navigating the site unneccessarily complex, inasmuch as there are so few options even when you put in exactly what you are looking for" My advice, stay clear, and buy elsewhere!

The order arrived but 3 weeks late :-(

Horrible experience. We have ordered some expensive easter eggs for our nephews and niece, as we wanted to give them a nice surprise. They arrived today and the packaging has been ripped and they seemed to obviously been opened and repackaged. After sending an email to the costumer service they asked if we would be OK with a £5 refund. Its a kids present, the safety of the children and their delight at the packaging is literally the whole experience, and the reason we paid £30 for each egg. What a Joke, I will be returning the full order, and would suggest anyone considering buying from this website to stick to safer options like sous chef. Absolutely avoid.

Having ordered from this website quite a few times, I am very pleased with the products I received so far. Such a variety of products from across the globe.
The panettone I ordered looks amazing and I can’t wait to try it on Christmas Day.

Originally ordered items on 29/11, with 3/4 day delivery requested and paid for with confirmation received on the same day. On 1 December, I had confirmation from Evri they were expecting the item. Evri were still expecting the item on 4 December. On 4th and 5th December I contacted LemonSalt requesting cancellation and refund. They did this quickly, stating “ It appears that your parcel has unfortunately been misplaced within the EVRI network, which is why the tracking still shows them "awaiting delivery" from us.”

Hoping that LemonSalt had checked with Evri and had the basic common sense to tell them to cancel the delivery, should it ever be found, I thought this episode was done and handled well by LemonSalt.

On 7 December I received a mail from Evri informing me they have my item from LemonSalt and will let me know when it’s out for delivery.

Is this a scam by LemonSalt to get the customer to pay for goods they have cancelled and received a refund for or sheer incompetence? Have sent two messages to LemonSalt, via email and their website, requesting they contact Evri and cancel this delivery. Time will tell which it is…..

I bought the Brewdog Advent calendar for £65. The box arrived damaged and all the beers had fallen into the central part of the box and we're all dented. Disgraceful.

Amazing website with really interesting products but even better is the service. Not only did we receive the package on time, it was so well packaged. Really first class!!

Brought some tea which arrived in decent time -- BUT I thought the pricing was too good for this reputable brand.

On LemonSalt's website, the picture does not match the description, and what arrives is a box that looks nothing like the usual font and design of this company. These *fake* sachets look like they've got the same font found on Microsoft word than the usual product which has much more design put into them; they're paper when the company usually uses an elegant film; the tea bags are flat and rectangle when usually they're triangular. All in all everything's wrong about these. I don't know whether this company is trying to make some money without realising they're not selling a legit product or it's deliberate -- I leave feeling disappointed by my experience.

From reading the other 1 star reviews' I'm sure the customer service team will find a way to discredit this review. There is no reason for me to write this other than to warn others to trust your gut. I checked this website before I purchased - I regret wasting my time.

Great range of products. Fair prices.

Absolutely shocking company!

I ordered a candle for my mother’s birthday which arrived but it was the wrong scent. Emailed straight away to ask for the correct one to be sent and they offered me a replacement once the original one had been returned. I was then informed that the one I originally wanted was out of stock and no idea when it was coming back in.

The worst customer experience I have had in a very long time!

Do not order anything from this website!

I had an issue with a delivery that didn’t arrive, and LemonSalt went above and beyond to help(wasn't their fault).
They responded quickly, kept me updated, and even sent out a replacement before the original parcel had returned to them. delivered today
Really impressed with how professional, kind, and efficient they were.
Will definitely recommend to friends.

A friend mentioned this company. I placed an order and then saw the reviews so I was a bit concerned. Happy to report I had a v good experience. Good communication from Lemonsalt. I received everything I ordered and it's all lovely

Very disappointed - don't waste your money!
Very disappointed in my recent LemonSalt experience. I bought several products of which two were extremely poor in quality. Having raised this with the company they say they 'cannot provide a refund based on taste or preference'.

How is one to evaluate quality, except through previous experience of high quality and excellent condition - which is based on taste and preference?!

I cannot believe they are giving this excuse for shoddy products and taking no accountability for their suppliers. Poor. Avoid wasting your money!

EDIT: The comment below from the company is a lie. Nothing was offered to me to sort out this poor product issue. Furious.