London Graphic Centre Opiniones 

I don't know why they list and sell items online that they don't have in stock (this happened to us)

I don't know why they tell you that multiple items you ordered are not in stock AFTER they have posted your order (and they don't give you the chance to change the missing items or cancel the order)

I don't know why they claim on their website that they will post your order on the same day if the order is placed before 2pm (I placed an order on 3 October, paid postage, today is 6 October and they still haven't posted it!)

I don't know why when I phone their Customer Services nobody responds and they ask you to email instead

I also don't know why, when I email them with a query about my order, nobody ever responds

Lots of things I don't know and I would like to know but it seems it will be impossible to find out. It will also be impossible to cancel my current order because, as a customer, I am completely cut off from any support or channel of communication.

In addition, if you use Student Discount, your free delivery option over £30 will be rescinded and you will have to pay their rather hefty Standard Delivery fee, so not so good when they claim to be the only store 'out there' that offers 15% student discount. They give with one hand, they take with the other one.

I will buy from Hunter Paper Co or The Journal Shop next time, much more helpful and efficient.

Great quality product. Efficient service and delivery. Will use again

Impressed with the quality of the items.
All very well packaged.
Intend to order more of the Kraft storage boxes.

GOT GREAT PAPER GOOD QUALITY CAME VERY QUICKLY!!:)

I absolutely love the selection of Japanese stationary but their online delivery service really lets this store down.
1) items were sent in cardboard packaging which was too big and not protective enough for stationary items. The contents were rattling around in it getting damaged, the notebooks arrived with creases in and slightly damp from the rain - so look used or dog eared and lost their brand new notebook feel. I needed them for a project so couldn’t send them back but would have especially if this was a gift as they looked tatty.
2) Very slow delivery each time I’ve ordered, taking over a week to get here despite being 40mins down the road and other small businesses through Etsy being faster! The Royal Mail 48hrs tracking service is brilliant but It took 4+ business days to get to the post office who delivered it within 24hrs, so clearly they don’t have someone taking it to a post office each day so the system needs revising if they do a lot of online orders- I wonder whether this has impacted repeat business?
I’d order again purely for the selection but online customer service is very disappointing.

The staff have been so lovely and helpful previous times I've been here, however the manager needs to be held accountable for her downright unprofessional and inhumane behaviour.

I walked in last week to her screaming verbal abuse at a staff member on the shop floor Infront of customers and staff. What made it worse was other staff just put their heads down and stood and watched completely unphased as if this is a normal occurrence. As a manager of a team myself I couldn't even fathom talking to my staff this way let alone on the shop floor Infront of customers, no matter how serious the issue. It left a huge bad taste in my mouth and I immediately left the store. It created a completely hostile environment the second I walked into the store. I will not be returning.

I hope the staff member is okay, no one deserves to be spoken to like that.

Would have been Perfect!

Staff were lovely and helped me find the most amazing pen!

However, as I was checking out I heard the most barbaric scream and when I looked I saw the manager speak disrespectfully to a colleage. She seemed very comfortable talking down to them and it made me sick.

I come from a place where we respect each other and it was a really jarring visit for me.

So thanks for the pen but I'll probably just go to Jackson's from now on

This company will use your data without your permission to send spam marketing emails. I have written to them about this, but with no reply, and my address has not been removed. This is against GPDR legislation. I cannot unsubscribe because their link takes you to an insecure website. Address now marked as spam.

First time I've bought from LGC, online, and won't be the last. Competitive prices, good website, easy ordering, kept informed throughout and fast delivery.

Item available for collection at my local Rymans in just a few days. It was as described and firmly packages.

Good range of products, although some odd mainstream lines you can get anywhere. Main issue is the postage. Order placed Monday, despatched Friday, not due to arrive until 7 September and Royal Mail Trackkng isn’t working (not unique to LG, this the second item due to be delivered by RM with tracking that doesn’t work). £4.95 seems like a lot for a 7 day delivered window, almost half the value of the order.

Easy to order, easy to collect from Rymans, great products. The best!

An amazing selection of products at reasonable prices. My order arrived very quickly and so well packaged even though it had to travel to the other end of the country! Will definitely be shopping here again

Unfortunately due to the Windsor Framework they are unable to deliver to Northern Ireland. I have been using LGC since I was a student in the 1990s but sadly since the Politicians messed things up after Brexit various businesses are unable to accede to the restrictions and red tape imposed on us by the Northern Ireland Protocol and laterlally the Windsor Framework. This is going to make it hard to get what I need. The good folks at LGC have been as helpful as they can but that has now come to an end. I'll have to visit the store whenever I'm over there.

In my experience the London Graphics Centre is the easiest way to order high quality arts products online. They have a fantastic range at the most competitive prices. And their customer service is second to none.

My friend bought a diary on the store, she got it embossed, she was so very happy, she lives in Kuwait, she asked me to leave a review for the store and their excellent customer service, specially the lovely member of staff who embossed her diary; she was the loveliest! and very skilled.

London Graphics centre is a great business, I personally shop here often, I get all my art materials there. The whole team is great, thank
You! 🙏

Customer service was incredibly helpful when I made a mistake with my order. I've made a few purchases here and they're always dispatched quickly and well packaged, the click and collect option is also very helpful. Good selection of products too.

I used to go to the shop in Covent Garden before retirement and always found the stock, service and advice excellent. So when I was in need of supplies years later, I had no hesitation in using the LGC's website to order. Excellent all round service with speedy delivery. I will be back soon.

Easy to navigate your website, fast and efficient purchase/payment process.
Excellent post prices. Fast delivery, no issues.
Highly recommended 👌

Came across this company when looking for some storage boxes got a great deal might of even been a pricing error as was alot cheaper then elsewhere however they did honor it and storage boxes where received quickly