Majestic Wine Opiniones 

8861
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I remember all too well a business colleague of mine in the 90s saying 'Majestic Wine is a great initiative but the only store I always come out with more than I intended to' That remains the case wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I only buy my wine from Majestics and have been doing so since 1993 when I lived in Shepherds Bush …. As well as for personal use, during that time I have run quiz nights, race nights and other such... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The staff are always very helpful. But surely you should change your stock holding decisions so that the branches order what they want, rather than head office providing what they think the branch sho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am a Lewes store user normally but that has been a bit of a 'car crash' this summer so I am looking forward to getting back there rather than Brighton or Tenterden! But the wine choice is great, se... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vinos

Escrito por la empresa

The UK's biggest and best wine retailer offering online ordering with free delivery, award-winning service and market-leading deals.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(8861)

1204 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Unreliable

I had the same wine order fail to be delivered twice. The first time it was cancelled and reordered. That one then failed and I received no delivery information. Chasing a refund. Incompetent.

23 de julio de 2026
Opinión espontánea
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Respuesta de Majestic Wine

Hello Stuart, thank you for leaving your review.I'm sorry for your recent experience, as this is not the service we strive to provide. We have requested for further information, but if you could send an email to info@majestic.co.uk we will be happy to help further. Kind regards Daniel

Valorada con 5 estrellas sobre 5

Wonderful

Wonderful, friendly, knowledgeable and helpful staff, that go above and beyond to help...even carry my purchases to my car. Great choice of wines at exceptionally good prices. And, best of all one gets to try a glass of wine whilst shopping.

14 de agosto de 2026
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Respuesta de Majestic Wine

Good afternoon Karin,

Thank you for taking the time to share such lovely feedback regarding your local Majestic store!

Thank you,

Valorada con 5 estrellas sobre 5

Great selection of wines

Great selection of wines, helpful staff

14 de agosto de 2026
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Respuesta de Majestic Wine

Hello Norma, thank you for getting in touch and leaving your review. It's great to hear that you always find a great selection of wines and staff have been helpful. Kind regards Daniel

Valorada con 5 estrellas sobre 5

A happy addition to Wimborne

I’m a regular customer at the store in Wimborne, as the staff a very friendly, there’s tasting of the wines, and prices are keen!
I’ve enjoyed help from particularly Tim and Mike 😊

13 de agosto de 2026
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Respuesta de Majestic Wine

Hello Lucien, thank you for getting in touch and leaving your review for Tim and Mike at the Wimborne store. It's great to hear that they have staff have been friendly and given a great expeconce. We hope to see you again soon. Kind regards Daniel

Valorada con 5 estrellas sobre 5

Majestic have a great range of wine…

Majestic have a great range of wine which appeals you’d as long standing customers, service always prompt and efficient inc home delivery. What’s not to like?!👍😀🍷🍾

13 de agosto de 2026
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Respuesta de Majestic Wine

Hello Nigel,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5
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Respuesta de Majestic Wine

Good afternoon Mary-Anne, thank you for getting in touch with your great feedback, It's great to hear you always have a great experience when shopping. We hope to see you again soon. Best wishes Daniel

Valorada con 5 estrellas sobre 5

Great service from the courteous

Great service fron the courteous , knowledgable and friendly team at Bangor Majestic store.

11 de agosto de 2026
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Respuesta de Majestic Wine

Good Morning,

Thank you for taking the time to share your feedback with us.

I am pleased to hear that you had such a lovely experience in our Bangor store!

Kind regards,

Valorada con 5 estrellas sobre 5

Excellent choice of wines etc

Excellent choice of wines etc. Very helpful staff who go above and beyond especially with my delivery and recommendations

9 de agosto de 2026
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Respuesta de Majestic Wine

Good Afternoon Elaine,

Thank you for taking the time to share your feedback with us.

I am pleased to hear you've had such a positive experience with us.

Kind regards,

Valorada con 5 estrellas sobre 5

Knowledgeable and friendly

John. I shop in store at your Woking branch. I could order online but I won’t
The staff there, Sam ( in charge), Roland, Pete, the much missed Issie, are the living embodiment of your firm. They are friendly and fun to chat to about wine or life in general.
They are all knowledgeable about your products but more importantly about what I like. So suggestions are always taken up… tasting counter tried, and I give honest feedback on the next visit if something is not to my taste (very rare event )
Last week Sam suggested a Cote D’Or appellation white. Bit pricey I thought at £21.50 but she has never let me down yet so I made up a mixed case. I was back yesterday to buy a case

7 de agosto de 2026
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Respuesta de Majestic Wine

Hello Peter,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Great service at Majestic Wine, Tunbridge Wells

We’ve been visiting the Tunbridge Wells branch for a while now and always have a pleasant experience. The manager always recognises and greets us when we walk in, which is a nice personal touch.

We regularly make good use of the tasting table and really enjoy attending their tasting events. In terms of the selection, the Parcel Series is a particular highlight for us, it consistently offers good quality wine at very reasonable value.

A reliable, friendly local spot for picking up good wine.

10 de agosto de 2026
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Respuesta de Majestic Wine

Hello Philip,

Thank you for your feedback and your kind words in regards to the team at Majestic Tunbridge Wells. I will make sure your feedback is passed on.

Best wishes, James

Valorada con 5 estrellas sobre 5

I only buy my wine from Majestics and…

I only buy my wine from Majestics and have been doing so since 1993 when I lived in Shepherds Bush …. As well as for personal use, during that time I have run quiz nights, race nights and other such ‘fund raising’ events where Majestics have come into their own by supplying glasses, ice, tubs for cooling the wine, etc. Personally I reckon this speaks volumes for their service, pricing, selection of wine and refreshing of choice.

10 de agosto de 2026
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Respuesta de Majestic Wine

Hello Tracey, thank you for leaving your review regarding your previous experience. It's great to hear that we have always been able to provide great pricing and service with your event. We hope to see you again soon . Best wishes Daniel

Valorada con 4 estrellas sobre 5

Friendly and knowledgeable staff.

I make monthly visits to Majestic Perth and am always impressed by the knowledgeable support willingly available from the staff.

9 de agosto de 2026
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Respuesta de Majestic Wine

Hello John, thank you for taking the time to leave your review. It's great to hear that Majestic Perth have been able to provide knowledgeable support and advise. We hope to see you again soon. Best wishes Daniel

Valorada con 5 estrellas sobre 5

Great

Great, knowledgeable staff

8 de agosto de 2026
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Respuesta de Majestic Wine

Hello Bob,

Thank you for your lovely feedback, and your kind words in regards to our staff. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

The team in Bury St Edmumds are very…

The team in Bury St Edmumds are very helpful and have a great knowledge of wine Adam always gives good advice

9 de agosto de 2026
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Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting our team at Majestic Bury St Edmunds. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

N.Oxford

I shop in Summertown, N.Oxford and run a commercial account there too. The staff in the shop are brilliant. Helpful, expert and very friendly. The wine I buy is generally very good and you do well to maintain a few regular items at reasonable prices.

8 de agosto de 2026
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Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Your people are just true experts

Your people are just true experts, the team always have time to share their knowledge and match my tastes with great wine.

Al runs a great team and you should be proud of the guys at Mere Green

7 de agosto de 2026
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Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Henley-on-Thames, as always a great visit - Steve is amazing!

Recently shopped at Henley-on-Thames branch, as always a great experience. Steve is amazing, a great asset for Majestic Wine. He is always so friendly, welcoming & so knowledgeable, & the reason we always go to this branch! Steve will always advise to meet your budget, have had some fabulous wine recommendations, & not too pricey.

7 de agosto de 2026
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Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

5 star customer service

Went to Leamington to drop some perfect draft kegs off, the customer service was brilliant and she was so friendly! Good selection of drinks, was the first but definitely not the last time visiting

7 de agosto de 2026
Opinión espontánea
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Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting Majestic Leamington. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Excellent people and service

As always, the staff were very helpful to ensure that I got what I wanted. The service was perfect.

6 de agosto de 2026
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Respuesta de Majestic Wine

Hi Stuart,

Thank you for taking the time to leave your feedback!

It is great to hear that the service was "Perfect", this is exactly what Majestic strive for!

We look forward to seeing you in-store again soon.

Best wishes,

Tianna

Valorada con 4 estrellas sobre 5

The wines we purchase are very nice and…

The wines we purchase are very nice and we keep coming back. However, of late the vouchers you gave us have dried up which has made us look elsewhere for the deals. Being of a certain age being able to splash out is not always possible.
Your staff at Lincoln are always so helpfull to us.
Dave

5 de agosto de 2026
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Respuesta de Majestic Wine

Hello David, thank you for taking the time to share your feedback with us. It is wonderful to hear that you love our wine selection and that our Lincoln team always takes such great care of you. I will be sure to pass your kind words along to the staff there; they will be thrilled to know they are making your visits special. I'm sorry that you have not received an promotional material recently, but please do keep an eye out on your emails as we do look to send vouchers throughout the year. Best wishes Daniel

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