Majestic Wine Opiniones 

8872
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very good choice of wines, including sparkling, on special offers. I booked the 6 I wanted but then saw I would get another £10 off if I spent over £100. I, therefore, added another 2 bottles getting... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Strange that when I tried to order 4 cases of Peroni I was only allowed to order 3. This keeps the order below the free delivery threshold - funny coincidence I think not! So ordered from Amazon fr... Ver más

Valorada con 5 estrellas sobre 5

The quality of the Wine and the welcoming team make the shopping experience second to none. I have shopped in various locations & without doubt the team throughout the country are always friendly, he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I remember all too well a business colleague of mine in the 90s saying 'Majestic Wine is a great initiative but the only store I always come out with more than I intended to' That remains the case wi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vinos

Escrito por la empresa

The UK's biggest and best wine retailer offering online ordering with free delivery, award-winning service and market-leading deals.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(8872)

1215 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service at Majestic Wine, Tunbridge Wells

We’ve been visiting the Tunbridge Wells branch for a while now and always have a pleasant experience. The manager always recognises and greets us when we walk in, which is a nice personal touch.

We regularly make good use of the tasting table and really enjoy attending their tasting events. In terms of the selection, the Parcel Series is a particular highlight for us, it consistently offers good quality wine at very reasonable value.

A reliable, friendly local spot for picking up good wine.

10 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello Philip,

Thank you for your feedback and your kind words in regards to the team at Majestic Tunbridge Wells. I will make sure your feedback is passed on.

Best wishes, James

Valorada con 5 estrellas sobre 5

I only buy my wine from Majestics and…

I only buy my wine from Majestics and have been doing so since 1993 when I lived in Shepherds Bush …. As well as for personal use, during that time I have run quiz nights, race nights and other such ‘fund raising’ events where Majestics have come into their own by supplying glasses, ice, tubs for cooling the wine, etc. Personally I reckon this speaks volumes for their service, pricing, selection of wine and refreshing of choice.

10 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello Tracey, thank you for leaving your review regarding your previous experience. It's great to hear that we have always been able to provide great pricing and service with your event. We hope to see you again soon . Best wishes Daniel

Valorada con 4 estrellas sobre 5

Friendly and knowledgeable staff.

I make monthly visits to Majestic Perth and am always impressed by the knowledgeable support willingly available from the staff.

9 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello John, thank you for taking the time to leave your review. It's great to hear that Majestic Perth have been able to provide knowledgeable support and advise. We hope to see you again soon. Best wishes Daniel

Valorada con 5 estrellas sobre 5

Great

Great, knowledgeable staff

8 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello Bob,

Thank you for your lovely feedback, and your kind words in regards to our staff. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

The team in Bury St Edmumds are very…

The team in Bury St Edmumds are very helpful and have a great knowledge of wine Adam always gives good advice

9 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting our team at Majestic Bury St Edmunds. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

N.Oxford

I shop in Summertown, N.Oxford and run a commercial account there too. The staff in the shop are brilliant. Helpful, expert and very friendly. The wine I buy is generally very good and you do well to maintain a few regular items at reasonable prices.

8 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Your people are just true experts

Your people are just true experts, the team always have time to share their knowledge and match my tastes with great wine.

Al runs a great team and you should be proud of the guys at Mere Green

7 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Henley-on-Thames, as always a great visit - Steve is amazing!

Recently shopped at Henley-on-Thames branch, as always a great experience. Steve is amazing, a great asset for Majestic Wine. He is always so friendly, welcoming & so knowledgeable, & the reason we always go to this branch! Steve will always advise to meet your budget, have had some fabulous wine recommendations, & not too pricey.

7 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

5 star customer service

Went to Leamington to drop some perfect draft kegs off, the customer service was brilliant and she was so friendly! Good selection of drinks, was the first but definitely not the last time visiting

7 de agosto de 2026
Opinión espontánea
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting Majestic Leamington. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Excellent people and service

As always, the staff were very helpful to ensure that I got what I wanted. The service was perfect.

6 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hi Stuart,

Thank you for taking the time to leave your feedback!

It is great to hear that the service was "Perfect", this is exactly what Majestic strive for!

We look forward to seeing you in-store again soon.

Best wishes,

Tianna

Valorada con 4 estrellas sobre 5

The wines we purchase are very nice and…

The wines we purchase are very nice and we keep coming back. However, of late the vouchers you gave us have dried up which has made us look elsewhere for the deals. Being of a certain age being able to splash out is not always possible.
Your staff at Lincoln are always so helpfull to us.
Dave

5 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello David, thank you for taking the time to share your feedback with us. It is wonderful to hear that you love our wine selection and that our Lincoln team always takes such great care of you. I will be sure to pass your kind words along to the staff there; they will be thrilled to know they are making your visits special. I'm sorry that you have not received an promotional material recently, but please do keep an eye out on your emails as we do look to send vouchers throughout the year. Best wishes Daniel

Valorada con 5 estrellas sobre 5

Fantastic range of wines and some great…

Fantastic range of wines and some great offers. I'm a regular Majestic customer and have always found the staff to be incredibly knowledgeable and helpful. They often make excellent recommendations and I've never been disappointed in any wines they've suggested - often at a lower price point than my usual wine choices.

5 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello Chris, thank you for taking the time to leave your review. It's great to hear that staff have been able to provide knowledgeable and helpful advise when choosing wines. We hope to see you again soon. Kindest regards Daniel

Valorada con 1 estrellas sobre 5

So disappointed with majestic Dockland…

So disappointed with majestic Dockland (5/8/26) was gonna buy 6 cases of champagne for my last minute company party at 11:00 and when I get to Docklands at 10:00 they are still close, I wait till 10:10 and I left, it said on the website they open at 10:00. That’s so disappointing. Never my first choice anymore.

5 de agosto de 2026
Opinión espontánea
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for taking your time to leave this feedback. I am very sorry for the experience you have had on this occasion. If you would like too, I would be more than happy to get in touch with you to try and resolve this for you.

Best wishes, James

Valorada con 5 estrellas sobre 5

I’ve been a customer at Causewayside in…

I’ve been a customer at Causewayside in Edinburgh for many years. When I phone in my order it’s dealt with great efficiency. Usually next day delivery. I can’t expect anything more from this branch in Edinburgh. I highly recommend the wines/fizz.

4 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Good morning Maureen, thank you for taking the time to leave your review. It's great to hear that the team in Majestic Causewayside have been able to provide a great experience and service. I've been sure to pass your feedback directly to the team. Best wishes Daniel

Valorada con 5 estrellas sobre 5

The staff were friendly and professional

The staff were very friendly, knowledgeable and professional and helped me take all the boxes to my car.

The only negative was that one can only buy the wine that Majestic stock i.e. one cannot order a case of wine that they do not normally stock.

4 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hi Robert,

Thank you for taking the time to leave your feedback.

I am pleased to hear that the staff are always providing a great service upon your visits! We appreciate your feedback regarding the stock and will be sure to pass this over to the relevant teams for you.

We look forward to seeing you in-store again soon.

Best wishes,

Tianna

Valorada con 5 estrellas sobre 5

Very helpful staff at Braintree

Very helpful member of staff at the Braintree branch, wandered around the store with me whilst she was available, discussed wines with me and made recommendations. I ended up with about 15 bottles of wine, which I'm very much looking forward to. Price was reasonable, and further benefitted from mix pricing discounts and an online voucher discount (much appreciated).

2 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hi Stu,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our Braintree team member was able to guide you through our selection and help you find some great wines.

There’s nothing quite like discovering new bottles, and we’re delighted you could take full advantage of our mix six pricing and online voucher! We hope you thoroughly enjoy all 15 bottles, and we look forward to welcoming you back to the Braintree branch soon to hear which ones were your favorites.

Best wishes,

Tianna

Valorada con 5 estrellas sobre 5

A great shopping experience

For most things I am happy to shop online but I enjoy going to my local Majestic which has a great selection of wines at prices I like. Although I have my favourite wine types I also pick up something new to try now and again. Most of the shopping I do is a result of necessity but a visit to Majestic is a pleasure with helpful staff always on hand.

29 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello Gary, thank you for getting in touch and leaving your great review. It's lovely to hear that you have received great experience when shopping in stores and staff have been helpful to find some great wines. We hope to see you again soon. Best wishes Daniel

Valorada con 5 estrellas sobre 5

I Love Majestic Wines

I Love Majestic Wines, I've been being in bulk cases from smaller outfits, when ever I walk into their shop I'm looked up n down as though I could afford a bottle of peroni, once they take my order they run around and do everrything they can for me,
With Majestic I see the same guy at the Cheltenham store, he knows me, knows what i'd like based on previous orders and understands that my job may not be a suit wearing guy, but I am a medical professional, I choose Majestic over all the other small so called 'niche' outfits as they are accomadating, dont care how I dress, and just guide me towards the wine I like to buy, for my clients, shame i rarely to get sample as much

2 de agosto de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 3 estrellas sobre 5

Service Going Downhill

Just spent an hour selecting wines for a new order and got a shock when checking out.

My nearest store, Falmouth, has been delivering orders to my address for many years but it now seems that I am outside their delivery area. Had to cancel the order.....not impressed.

2 de agosto de 2026
Opinión espontánea
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello Adrian,

Thank you for taking the time to leave this feedback.

I've requested more information so that I can look into this further for you. Could I kindly ask you to reply to this request at your earliest convenience.

Thanks,

James

Valorada con 5 estrellas sobre 5

All round good experience

Good service
Good wines
Good value for money

31 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello Michael,

Thank you very much for your kind feedback. I am glad that you have a good experience when using Majestic. I will make sure the feedback is passed on.

Best wishes, James

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más