Majestic Wine Opiniones 

8876
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Majestic wines is good vfm but ALWAYS GO LOCAL and NEVER ever book centrally. When I did I ended up paying twice for a central order (no hint yet if I am getting reimbursed) and they only delivered a... Ver más

Valorada con 5 estrellas sobre 5

Very good choice of wines, including sparkling, on special offers. I booked the 6 I wanted but then saw I would get another £10 off if I spent over £100. I, therefore, added another 2 bottles getting... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I only buy my wine from Majestics and have been doing so since 1993 when I lived in Shepherds Bush …. As well as for personal use, during that time I have run quiz nights, race nights and other such... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James and his team always give excellent advice and have introduced us to new and delicious wines that perhaps we would not have otherwise tried. The Newbury branch is truly great!

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vinos

Escrito por la empresa

The UK's biggest and best wine retailer offering online ordering with free delivery, award-winning service and market-leading deals.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(8876)

1217 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Knowledgeable and friendly staff

Always find the staff friendly and knowledgeable. They always offer to help us out to the car.
Pricing is good.

25 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

The team at Ludlow are so friendly

The team at Ludlow are so friendly, helpful and knowledgeable. I often struggle to open a bottle of champagne - my favourite- and they always oblige. It’s lucky shop is just across the road

26 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Expert and Friendly Service from Majestic Clitheroe

I've had superb service from Majestic in Clitheroe for half a dozen years now and have been delighted at the range of wines they stock. I'm especially fond of Bordeaux wines, and I appreciate the efforts Majestic has made to venture beyond the familiar, while keeping prices competitive. The staff at Clitheroe know exactly what bottle to substitute for me if a wine I order is suddenly out of stock. On top of all this, the friendliness they show is unbeatable.

21 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback and kind words in regards to the team at Majestic Clitheroe.

I'm glad to hear that you have had a great experience when visiting our Majestic Clitheroe store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Majestic's Wine at Grantham is well…

Majestic's Wine at Grantham is well stocked and has almost everything for everyone and a wide price range. Key for me as someone who likes to try different wines is the superb knowledge of their products. A special mention has to go to Steve who has always had time to discuss and listen to my multiple question. I do think Majestic's provide a brilliant service and product range. My go-to bottle right now is Duckhorn Chardonnay from the Napa Valley, when it is in offer that is. Tatty Bogler is also a fantastic wine at the price

26 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hi Shaun,

Thanks a lot for the wonderful feedback!

We’re delighted that the team at Grantham—and Steve in particular—have taken such good care of you. Helping customers explore new bottles is what we love to do!

You've got fantastic taste, both of those wines are great! We’ll be sure to pass your kind words on to Steve and the Grantham team.

We look forward to seeing you in-store again soon.

Best wishes,

Tianna

Valorada con 4 estrellas sobre 5

All the staff in Cambridge are…’the best’

All the staff in Cambridge are unfailingly kind,considerate and helpful

26 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Welcoming and knowledgable

Nicolas and team are always very welcoming and are always helpful. Always available to share their knowledge on wines.
We recently went to a wine tasting night and had a great time.

25 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Friendly & efficient

Friendly & efficient

25 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Great Service When Things Went Wrong

I ordered a case as a gift for a friend. The courier advised that the consignment was damaged & returned to Majestic. I immediately emailed Majestic (Saturday) & asked how they would rectify. Within 2 hours, I had a phone call from Majestic. The lady said she had already tried to arrange a replacement from the nearest store, but had missed the van. Instead, she promised the wine would be there on Monday, with an extra bottle as compensation, plus my carriage charge would be refunded. All happened, as promised. Thank you Majestic - great service.

16 de julio de 2026
Opinión espontánea
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hi,

Thank you so much for taking the time to share this! While we’re always sorry when a courier mishap happens, we’re thrilled our team was able to step up, turn things around quickly, and make sure your gift arrived safely.

Delivering great customer service is so important to us, and I’ll be sure to pass your kind words along to the team member who helped you—she’ll be delighted to hear this.

Thank you for choosing us for your gift, and we hope your friend thoroughly enjoys the wine!

Best wishes,

Tianna

Valorada con 4 estrellas sobre 5

Website is easy to use and staff…

Website is easy to use and staff extremely helpful when I collect

22 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hi Linda,

Thanks for the feedback!

We're glad ordering online was a breeze and that the team took great care of you during pickup.

We look forward to seeing you in-store again soon!

Best wishes,

Tianna

Valorada con 5 estrellas sobre 5

its a relaxing shopping experience

its a relaxing shopping experience

James is always on top form

23 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hi Simon,

Thank you for taking the time to leave your feedback, we really appreciate it!

I am pleased that the shopping experience is always great and relaxing for you.

We look forward to seeing you in-store again soon.

Best wishes,

Tianna

Valorada con 4 estrellas sobre 5

Consistent quality of wine.

Consistent quality of wine.
Price of wine and Champagne crazy.
Delivery extremely good.
Thanks

23 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hi Glen,

Thanks for the great review!

We're glad to hear you're enjoying the consistent quality of our wine selection and that delivery was spot on.

We also appreciate your feedback on pricing—we always strive to offer the best possible value for our products.

We look forward to seeing you in-store again soon!

Best wishes,

Tianna

Valorada con 5 estrellas sobre 5

Ordered on line which can sometimes be…

Ordered on line which can sometimes be a little cumbersome. This time okay. Usually wait to order when I get a discount offer. Local branch delivers promptly.

23 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hi Ian,

Thank you so much for taking the time to leave us a review!

We’re glad to hear your online ordering experience went smoothly this time around, and it’s great to know your local branch is keeping things prompt! We totally understand waiting for those discount offers, hopefully you will receive another soon.

We’re continually working to make our website even easier to navigate, so hopefully, it’s smooth sailing every time from here on out. Thanks for being a loyal customer!

Best wishes,

Tianna

Valorada con 3 estrellas sobre 5

Good range of wine

Good range of wine. Prices about the same as the supermarkets. They do have discounts from time to time. The delivery firm that Majestic use are not brilliant - Yodel. Yodel have left the wine outside the parcel box on the street despite instructions on opening our gate, or arrive and no longer deliver inside the house. They also mixed up orders leading to a refund. If you use their stores staff are helpful.

20 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello William, we appreciate your feedback regarding our wine selection and pricing. We are truly sorry to hear about the issues you've experienced with our delivery partner, especially with incorrect deliveries and instructions not being followed. We are actively reviewing our delivery services to ensure a better experience for our customers. We are glad to know our in-store staff were helpful. Kind regards Daniel

Valorada con 5 estrellas sobre 5

Friendly, knowlegible and helpful staff.

Positive and knowlegible response to enquires , friendly and helpful staff go the extra mile to help the. Customer.

21 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Sean and Steve at the Berwick-Upon-Tweed store…

Sean at the Berwick-Upon-Tweed store was incredibly helpful and professional when I went in to order my wedding wine yesterday. I have also been communicating with Steve from the store via email. Both have made the process seamless so far - thanks Sean and Steve!

20 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Good selection of wines at differing…

Good selection of wines at differing price points. Local team here in Stirling is great. They are very customer focused and proactive.

19 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Great service

Great service. Pleasant helpful delivery service and goods delivered accurately and timely. What more can you ask for?

21 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Used twice & brilliant

Used 15 yrs ago for a celebration AND another celebration AGAIN last week.
Great advice from mark and James at the Banstead shop regarding products, Going above and beyond expectations.
Even driving to another branch in another county for a particular red wine ,which was delicious.
Thoroughly recommend the guys at Banstead. Ron & Sue

18 de julio de 2026
Opinión espontánea
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello Ron & Sue,

Thank you for taking the time to leave your feedback, we really appreciate it!

It is wonderful to hear that you returned back to us after 15 years, for an event.

Mark and James definitely take "above and beyond" seriously—nothing stops them when there’s a great red wine on the line!

We are so happy that we could be apart of making your event a great success!

Thanks for being such fantastic customers and for recommending our Banstead team. Here’s to many more celebrations together!

Best wishes,

Tianna

Valorada con 5 estrellas sobre 5

Best of the Best

The manager at Reigate branch is brilliant.
so personable, knowledgeable and friendly.
It is a pleasure to shop in his store.

18 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hi Anthony,

Thank you for taking the time to leave your feedback, we really appreciate it!

It is great to hear that our Reigate store manager and team are always providing a great experience for you.

We look forward to seeing you in-store again soon.

Best wishes,

Tianna

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más