Majestic Wine Opiniones 

8876
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Majestic wines is good vfm but ALWAYS GO LOCAL and NEVER ever book centrally. When I did I ended up paying twice for a central order (no hint yet if I am getting reimbursed) and they only delivered a... Ver más

Valorada con 5 estrellas sobre 5

Very good choice of wines, including sparkling, on special offers. I booked the 6 I wanted but then saw I would get another £10 off if I spent over £100. I, therefore, added another 2 bottles getting... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I only buy my wine from Majestics and have been doing so since 1993 when I lived in Shepherds Bush …. As well as for personal use, during that time I have run quiz nights, race nights and other such... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James and his team always give excellent advice and have introduced us to new and delicious wines that perhaps we would not have otherwise tried. The Newbury branch is truly great!

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vinos

Escrito por la empresa

The UK's biggest and best wine retailer offering online ordering with free delivery, award-winning service and market-leading deals.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(8876)

1217 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Majestic Petersfield - Cheers!

Majestic Petersfield - a great store. Bright & airy, well stocked & clearly laid out. Helpful & attentive staff. I'll most definitely be back. Cheers!

18 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 4 estrellas sobre 5

Helpful staff

Helpful staff, good value, propinquinity.

19 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Friendly knowledgeable staff

Very friendly, knowledgeable and helpful staff . Good range of wines supported by knowledgeable staff . Competitive prices

19 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 1 estrellas sobre 5

rubbish experience

Everything on your internet is terrible, including the start to this questionnaire.
I have given up trying to order online.
Your 10% etc offers never work, even your very helpful Guildford staff struggle on the phone.
If I was CEO I would sack all your techies and start again.
KISS Keep it Simple Stupid.
I am seriously considering buying my wine elsewhere.
Chris

18 de julio de 2026
Valorada con 5 estrellas sobre 5

It's the staff

Staff member offered a personal recommendation as a suitable substitute when they didn't have stock of the one I wanted; my 10% discount offer (in date) didn't work so a staff member applied it manually; there's always a treat behind the counter for our dog Rita; love the sample crisps by the till.

18 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Always a choice

Firstly there was a 10% code so it’s always worth taking a look to see if any of my favourites sold by Majestic are available at my Ayr store, it is my nearest store and even though they are 66 miles away I can always trust the staff, order what I want and it be delivered safely on the day they say they will. Although on this occasion there were two choices that were not available.

18 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with our team at Majestic Ayr. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Staff in my local shop are very…

Staff in my local shop are very helpfull and know what wines I like also very knowledgable

15 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Dorking branch

I can only review the Dorking branch as that is where I make my purchases. I have always found them helpful and responsive. A case in point: I placed an order over the Internet on Friday afternoon and it was delivered on Saturday afternoon into my garage as requested in the delivery instructions.

18 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with our team at Majestic Dorking. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Great website easy to use picked my…

Great website easy to use picked my order great bonus of 10% off phone call that told me they would deliver the next day did just that great service

18 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Variety of wines and helpful staff

There is a wide variety of wines which means you can browse and find wines you haven't tried before.
The staff in Ludlow are excellent, knowledgeable, helpful and can always tell you where to find a particular wine

17 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

The Guv’nor Wine and the amazing service

I placed two orders on their website one for friends anniversary and the service I received has been second to none!! Jason the manager at Barnet rang to check one of my orders to see if I wanted it sent to my friends and I said no but just the attention to detail was amazing. And I’ve called the branch at Barnet twice today and the staff there deserve praise and recognition for the service they provide. As the wine I ordered we found when were in Spain The Guv’nor and brought 10 bottles back as it’s an amazing wine and extremely cheap but despite the price at Majestic Wine and they’re the only supplier we will definitely coming back either in store or online!! Thank you to all at Barnet store.

Kind regards
Jackie

18 de julio de 2026
Opinión espontánea
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with our team at Majestic Barnet. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Excellent range of wines and first…

Excellent range of wines and first class delivery service

18 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Good website with choice to use local…

Good website with choice to use local store. Good descriptions of wines which are clear. Appreciate the customer rating as I do take this into account.
Have enjoyed a number of the Definition range so think these are well judged.
Used local delivery as well as Main courier and both have been excellent. Plenty of communication and good delivery time.

18 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback regarding our website. I am glad you have had a positive experience when shopping with us and I will make sure this feedback is passed on.

Best wishes, James

Valorada con 5 estrellas sobre 5

Great choice of wines

Great choice of wines, really helpful staff, great people to deal with!

15 de diciembre de 2025
Opinión espontánea
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your kind feedback. I am glad you have had a positive experience when shopping with us. I will make sure the feedback is passed on.

Best wishes, James

Valorada con 4 estrellas sobre 5

Majestic offer some nice wines at competitive prices.

Majestic offer some nice wines at competitive prices. We like the red Gathering Storm, Toast and Honey Cabernet and the Guvnor mainly. We have tried others but we prefer these three.

15 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you are pleased with our pricing. I will make sure this feedback is passed on to the relevant team.

Best Wishes, James

Valorada con 5 estrellas sobre 5

I am impressed by the speed of delivery…

I am impressed by the speed of delivery
so quick
really happy with the service
never had a problem with High Wycombre shop

16 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hi Elvire,

Thank you so much for the fantastic review!

We are absolutely thrilled to hear that your delivery arrived so quickly and that you've had such a consistently great experience with our High Wycombe team.

I’ll be sure to pass your kind words along to the store—they'll be delighted to hear it.

Thanks for being such a loyal customer!

Best wishes,

Tianna

Valorada con 5 estrellas sobre 5

A pleasure to shop at Majestic Godalming

I really like Majestic Godalming. The staff are welcoming and knowledgeable and it's always a pleasure to shop there. There is a good choice of wines and the prices are competitive.
Hannah is particularly informative and friendly.

16 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

Graham Beck Rose at a truly amazing…

Graham Beck Rose at a truly amazing price of £11 delivered on time and to the appointed place.

15 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Valorada con 5 estrellas sobre 5

staff knowledgeable and pricing is…

staff knowledgeable and pricing is just about right

15 de julio de 2026
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Hello,

Thanks for the feedback!

We're glad our team could help and that you found our pricing to be spot on.

We look forward to seeing you next time!

Best wishes,

Tianna

Valorada con 2 estrellas sobre 5

Appalling service from Majestic Wines…

Appalling service from Majestic Wines Southampton.
I ordered three bottles of Chateau neuf du pape at £29 per bottle as a gift for my brother’s birthday. Only one bottle (without packaging) and the gift card was delivered. If my sister in law hadn’t thought to question it with me I wouldn’t have known £58 worth of wine had not been delivered. Luckily she was able to supply doorbell video footage of the delivery.
I contacted Majestic Wines HQ who then emailed the Southampton branch. I had to chase up my complaint the next day and they then chased it up with the Southampton branch. Eventually the remaining two bottles (no packaging) were delivered. There was no explanation or apology. My nephew had to supply the delivery man with a pen before he could sign to say he had received the delivery. I would never trust the Southampton branch with another order again. Their HQ customer services were very professional and helpful hence 2 stars instead of one.

15 de julio de 2026
Opinión espontánea
Logotipo de Majestic Wine

Respuesta de Majestic Wine

Good afternoon Geraldine, Thank you for your email and for taking the time to take my call and share your feedback. I appreciate the opportunity to address your concerns in regards to your experience Majestic Wines Southampton. I’ve shared this with our regional managers as I know they take this feedback very seriously. Someone will be in touch within 48 hours to discuss it with you. Should there be anything else in the meantime, please do let me know. Best Wishes, Daniel

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más