I found the Maplin customer service team to be excellent. The cable I’d been using just stopped working for no apparent reason, Kate sent out a prepaid label straight away, I returned the cable. I... Ver más
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Consulta las opiniones de los clientes
My son is camping for the weekend the site has no electric so I ordered a torch radio and charger device this is ideal no more batteries running out also his mobile phone to keep in touch with u... Ver más
Terrible customer service. RM delivered cables to the wrong address, despite have POD proof they insisted that I had to go to the wrong address and then go to depot. Despite online and telephone co... Ver más
Everything’s fine except the fact they use DPD and DPD left my parcel in an extremely by irresponsible location and I had to contact them whilst I was at work to get the driver to go back and make sur... Ver más
Información sobre la empresa
Escrito por la empresa
Maplin Electronics LTD (June 1976 - June 2018) - Provided us with a legacy that we are truly proud to benefit from. Whilst the reviews before this period do not represent us as a company, we shall certainly make note so that we may learn and deliver the best customer service that is humanly possible. Maplin Online (January 2019 - Present) At Maplin we believe passionately in a world where connecting people with brilliant technology enriches lives. We exist to bring those ideas to you, even if you’re not an expert. From voice-controlled light bulbs, to Esports and Raspberry Pi, we’ve got you covered. We are always testing and relentlessly improving to get that bit better every day. from free delivery, to listening to your product feedback and best deals! Visit www.maplin.co.uk today!
Información de contacto
First Floor, 5 Century Point, Halifax Road, HP12 3SL, High Wycombe, Reino Unido
- help@maplin.co.uk
- www.maplin.co.uk
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Normally everything is ok but this last…
Normally everything is ok but this last order of AA alkaline batteries are poor quality. They don't last very long and some have started to leak. This may be a one off but really disappointed at this time of year

Respuesta de Maplin
Easy to use the website
Easy to use the website, excellent prices and speedy delivery. What more could I ask for?
Goods as described,promptly…
Goods as described,promptly despatched,good price.
Delivery was slow and the review email…
Delivery was slow and the review email arrived first but the product was perfect for the job.
Dry easy to navigate the website and…
Dry easy to navigate the website and select what I require.
Very intuitive to select and purchase what I want and place the order.
ESU to follow payment and shipping options and many ways to pay.
Shipping fees and time from order to delivery was within a few days .
Poor postage standards
Bought some batteries, they were so badly packaged that the bag they posted them in tore cause it wasn’t designed for the weight. The postie tried to salvage the parcel by wrapping it up himself but half of the batteries were lost beforehand. Absolute garbage. Not heard anything back from Maplin about this. Packaging heavy batteries in a thin bag is hardly a good idea when you’re posting them out to customers.
Update: Maplin were very quick to respond to this review and ask for proof, however I’ve not heard anything from them personally about this. Shame they want to protect their brand over Customer satisfaction.
Don’t believe their reply they’ve already emailed me regarding the order number I sent them.

Respuesta de Maplin
Batteries
Item as described. Fast delivery. Was kept informed of every delivery stage. I have always bought this product from Maplin.
Delivered efficiently and the product…
Delivered efficiently and the product works very well!
Delivered a box uncovered in December…
Delivered a box uncovered in December with the name of the product all over it, be aware of this if your ordering Christmas gifts
Quick delivery by a very pleasant and…
Quick delivery by a very pleasant and polite person. Maplin batteries really have a long life, I always get stocked up for Christmas. Thanks to everyone.
Best price on the net for wireless…
Best price on the net for wireless transmitters for in ear monitors. Delivery was next day at standard delivery. Amazing!
Excellent price, quick delivery
Unbeatable price, good communication and updates, fast delivery
3.5mm aux stereo 3metre lead
As advertised, good value for money & swift delivery.
Excellent issue resolution
Had an issue with one of the products not working properly and I was deeply impressed at how effectively the problem was resolved with the same member of staff communicating throughout via email. So impressed. Would definitely buy from Maplin again.
Great customer service
My first product that came was unfortunately faulty, but they sorted this very quickly and sent a replacement which works perfectly. Steve from the properav care team was brilliant
Slow delivery & defective product with no english instructions
The delivery took 8 days because Maplins & Yodel managed to mix things up & send the parcel back to the depot.
When the product arrived all the instructions were in chinese and the bluetooth wouldn't connect.
Quality lead quick delivery
Bought a tv bracket
Bought a tv bracket, unfortunately it wasn’t quite right…that wasn’t the problem. The return process was very painful….several emails back and forth contradicting information re return process….eventually 6 emails later I had to send photos of the bracket …very bizarre! And then 2 emails later received a return label!
Sadly won’t be using the website to purchase again !
Very easy to use website
Very easy to use website. User friendly ordering service, I ordered some DJ lighting and was pleasantly surprised when my product arrived quicker than estimated, which was a pleasant surprise. About to order another now. #MA9462
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