McCarthy & Stone Opiniones 

5421
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TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were so happy to move into our apartment at Orchid Place Exeter five weeks ago. We would like to thank the Sales Team Kelly and Chas, especially Kelly who has been helping us from when we reser... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mum moved into Orchid Place earlier this year, after health problems meant she couldn't live in her house any more. Kelly and Chas made the application and move in very simple, and Jane takes wonderfu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

My parents haves lived in Wayfarer Place, Alresford Hampshire for a couple of years and as their care needs have increased the staff have provided what is needed to keep them living independently. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gail Close our temporary House Manager here at Brigg Court Filey, is like a breath of fresh air around the development. She has managed to lift the atmosphere here from very negative and depressed... Ver más

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Información sobre la empresa

  1. Constructor de casas
  2. también en la categoría
  3. Agentes inmobiliarios
  4. Compañía de administración de propiedades
  5. Comunidad para jubilados
  6. Empresa de construcción
  7. Geriátrico

Escrito por la empresa

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Escrito por la empresa

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

Información de contacto

4,7

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TrustScore: 4.5 sobre 5

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(5421)

1697 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brooke Dene Court, Cleckheaton

I have been looking into setting up a functional fitness activity for homeowners at Brooke Dene Court, Cleckheaton and have had nothing but positivity and support from the Duty Manager, Elaine. She has been professional and approachable throughout the development of the activity; her helpful and organised approach making the process very straightforward. She obviously has an excellent relationship with the homeowners, which has not only been helpful to me, but has contributed to creating a friendly and welcoming environment. I have really appreciated Elaine's support, and look forward to us working together to ensure a great service is provided for homeowners.
Thanks Elaine, you are a star:-)

1 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Ali Morby,

Thank you for taking the time to share your experience of Brooke Dene Court, Cleckheaton.

We are delighted to hear about the support you have received from Elaine whilst developing your functional fitness activity for homeowners. It's wonderful to know that her professional, organised and approachable manner has helped make the process so straightforward.

We are particularly pleased to hear your comments about the welcoming atmosphere at Brooke Dene Court and the positive relationships Elaine has built with homeowners. Creating thriving communities where residents can enjoy a range of activities and opportunities is something we greatly value.

Thank you for your kind words. We will ensure that Elaine receives a copy of your review and the recognition she so clearly deserves.

We wish you every success with the activity and look forward to hearing how it benefits homeowners.

Many thanks again,
The McCarthy & Stone Team

Valorada con 3 estrellas sobre 5

Good accommodation but outdoors ecological values compromised.

The flat is pleasant and thoughtfully equipped, there are good communal areas, the manager is helpful and the position is great - set amongst old trees and within walking distance of the River Exe.
BUT the company's obsession with neatness and tidiness distresses me: 1. No washing can be dried in the open air, even on one's patio or balcony; I've dried washing by wind and sun for 60 years, and in view of climate change consider it unethical to use fuel unnecessarily. Then there's severe restriction on growing a little fresh veg or flowers, this being restricted to two modest raised beds for 62 flats! So nothing much for pollinators or chance to garden for wildlife. Indeed the opposite happened when the edges of the grass was treated with toxic weed-killer. But I know from years as a social worker how mental health is enhanced through gardening and closeness to nature.

21 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Margaret Turner,

Thank you for taking the time to share your feedback.

We are delighted to hear that you are enjoying many aspects of life at your development, including your apartment, the communal facilities, the location and the support provided by the local management team.

We also appreciate your constructive comments regarding gardening opportunities, biodiversity and outdoor sustainability. We recognise that many homeowners value spending time outdoors and enjoy gardening, whether for wellbeing, growing plants or supporting local wildlife.

Our developments are designed to balance the enjoyment of communal spaces with the practical considerations of maintaining attractive, safe and accessible environments for all homeowners. We understand that individual preferences will differ, and we appreciate you sharing your views on these matters. Feedback such as yours helps inform ongoing conversations about how our developments are managed and enjoyed by residents.

Thank you again for taking the time to share both your positive experience and your thoughtful suggestions.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

My mom lives at Alder house Aldridge…

My mom lives at Alder house Aldridge west mids. A lovely social feeling of community has helped to keep her going the last ten years. Karen the house manager decorates the community lounge in line with each festive season. Halloween currently is stunning.

21 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Diane Dean,

Thank you for taking the time to share your experience of Alder House, Aldridge.

We are delighted to hear that your mum has enjoyed being part of such a welcoming community for the past ten years. It is wonderful to know that the social atmosphere and sense of belonging have had such a positive impact on her wellbeing over the years.

Thank you also for your kind words about Karen, the House Manager. We are pleased to hear how much her enthusiasm and creativity are appreciated, and that the seasonal decorations help bring enjoyment to homeowners. It is lovely to hear that the Halloween display has made such a positive impression.

We will ensure that Karen receives a copy of your review.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

We moved my 94 year old mother from N…

We moved my 94 year old mother from N Yorkshire to Surrey to enable her to be close to her great grandchildren. Nora @ Weybridge was incredibly helpful to make the move as smooth as possible. Since moving in the staff have all been amazing to help my mother settle in and create her new friends.
Her life is so easy and comfortable also giving us her family confidence that she is being looked after but retains her independence.

2 de junio de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Roland Wood,

Thank you for taking the time to share your experience.

We are delighted to hear that your mother's move to Weybridge has been such a positive one. Relocating at any stage of life can be a significant step, so it is wonderful to know that Nora helped make the transition as smooth as possible while bringing your mother closer to her family and great-grandchildren.

We are also pleased to hear that the team has been so supportive in helping your mother settle into her new home, make new friends and become part of the community. It is especially rewarding to know that she is enjoying a comfortable and fulfilling lifestyle whilst maintaining her independence, giving you and your family added peace of mind.

We will ensure that Nora and the wider team receive a copy of your kind review.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

I have recently moved into Clemens…

I have recently moved into Clemens Place, Ampthill and have found everybody to be very kind and friendly. Debbie James, the House Manager, has been extremely helpful. She gave me a warm welcome and is always very approachable. I am enjoying my new home and finding my way around the village, there are a good selection of shops. I have also been inspired to go for short walks around the area and to the park, where there is a cafe!

21 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Jac,

Thank you for taking the time to share your experience of moving to Clemens Place, Ampthill.

We are delighted to hear that you have received such a warm welcome and that both your fellow homeowners and the team have helped you settle into your new home. It is wonderful to know that you are already enjoying life in the community and exploring everything the village has to offer.

Thank you also for your kind words about Debbie James, the House Manager. We are pleased to hear that her friendly, approachable and supportive nature has made such a positive difference to your move, and we will ensure she receives a copy of your review.

We're delighted that you are enjoying your new surroundings, from the local shops to the walks and park, and we wish you every happiness in your new home.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Moving to McCarthy & Stone

We considered moving to McCarthy & Stone so made an appointment to look at one of their apartments. Loz Holden was the sales lady and from our first meeting she was so helpful giving us as much information as possible. Loz never tried to push us into anything and said to take our time as it was a big decision. Having decided we would go ahead Loz guided us right up to moving day. She provided us with an excellent service in a very friendly manner,
On moving day Matt the manager at McCarthy and Stone was very helpful to our removal company showing them the best place to park and which door to use. Since moving in to our apartment we have found Matt and his team are brilliant, friendly and very helpful. We know the right decision was made and are very happy we made the move.
Roy & Glynise

12 de agosto de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Roy & Glynise,

Thank you for taking the time to share your experience.

We are delighted to hear that your move has been such a positive one and that you are enjoying life in your new home. Moving home is a significant decision, so it is wonderful to know that Loz Holden provided the support, guidance and information you needed throughout the journey, helping you make the right choice for you.

We're also pleased to hear your kind words about Matt and the team, and that they helped make moving day run smoothly. Creating a warm, welcoming and supportive environment for homeowners is something our colleagues take great pride in.

We will ensure the team receive a copy of your review.

Many thanks again for sharing your feedback.
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Recent move toPoppy Grange

Recently moved to Poppy Grange in June this year.
Nicely settled here thanks to Julie ( house manager)
Lovely person very friendly and quickly and efficiently sorts out any problems/niggles
The building is well maintained, clean and always smells nice in the communal areas.☺️
Lovely sitting area outside again immaculate and well maintained with beautiful flowers and shrubs.
It’s proved to be a good move! 👍😊
Thanks again Julie.

21 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Diane Rigby,

Thank you for taking the time to share your experience of moving to Poppy Grange, a McCarthy & Stone development in Liverpool.

We are delighted to hear that you have settled in so well since moving in earlier this year and that your new home has proven to be such a positive move. It's wonderful to know that you are enjoying both the development and its well-maintained surroundings.

Thank you also for your kind words about Julie, the House Manager. We are pleased to hear that her friendly, approachable nature and commitment to resolving any issues quickly and efficiently have helped you settle into life at Poppy Grange. We will ensure that Julie receives a copy of your review.

We're also delighted that you appreciate the high standards of cleanliness and the attractive communal areas and gardens, which our teams work hard to maintain.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Shout out for Nora Henderson

I am very happy in my McCarthy & Stone apartment in Hook. It is close to local amenities and shops. The house manager Phil is excellent. I also want to give a shout out to Nora Henderson the sales consultant who helped me in the final negotiations with McCarthy Stone when the buyer of my old house decided to lower his offer. She helped smooth out the process and achieve a successful outcome.

21 de octubre de 2025
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Nicholas,

Thank you for taking the time to share your experience of living at Roslin Place, Hook.

We are delighted to hear that you are so happy in your home and enjoying the convenience of being close to local amenities and shops. It's also wonderful to know that Phil, the House Manager, has made such a positive contribution to your experience, and we will ensure he receives a copy of your review.

Thank you, too, for your kind words about our Sales Consultant, Nora. Moving home can present unexpected challenges, so we're pleased to hear that Nora was able to provide support and guidance when circumstances changed during your house sale. It's rewarding to know that her assistance helped smooth the process and achieve a successful outcome.

We will ensure that both Phil and Nora receive a copy of your feedback.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

I am a resident at Brigg Court Filey

I am a resident at Brigg Court Chantery Gardens Filey, Our Temporary Manager Gail Close what a breath of fresh air this girl brings to Brigg Court, professional polite you name it Gail has it all thank you

kind regards
Richard Akester

21 de enero de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Richard

Thank you for taking the time to share your feedback about life at Brigg Court.

We are delighted to hear that Gail has made such a positive impression during her time as Temporary Manager. Your description of Gail as a "breath of fresh air" is wonderful to read, and it's great to know that her professionalism, politeness and dedication have been so appreciated by residents.

We recognise the important role our managers play in creating a welcoming and supportive environment, and we're pleased that Gail has helped make such a positive difference to your experience at Brigg Court.

Thank you again for your kind words. We will be sure to pass your feedback on to Gail, who I'm sure will be delighted to receive this recognition.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

I moved to Edenbridge Eadhelm Court in…

I moved to Edenbridge Eadhelm Court in May. First person I met was Debs the manager. She made me feel so welcome. She has organised our Monday afternoons games evening and Fridays dvd afternoons. I enjoy both. On Mondays we have started to be more competitive and have good laughs. On Fridays we watch various movies according different choices. So nice to watch movies with company, cry ,laugh or covering our eyes 😅 without Debs we wouldn't have started these

21 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Paivi

Thank you for taking the time to share your experience at Eadhelm Court.

We're delighted to hear how welcome you felt from the moment you arrived and that Debs has made such a positive impact on your experience. It's wonderful to know that the activities she has organised, including the Monday games afternoons and Friday movie sessions, have brought residents together and created opportunities for friendship, laughter and shared enjoyment.

We love hearing how these regular events have developed into something that residents look forward to each week, whether that's a little friendly competition during the games afternoons or sharing the emotions and excitement of a good film together. Building a strong sense of community is so important, and it's clear that Debs' enthusiasm and dedication have helped create an environment where residents can connect and enjoy each other's company.

Thank you again for your kind words. We will be sure to pass on your feedback to Debs, who I'm sure will be delighted to hear how much her efforts are appreciated.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Security, safety and other people in same situation

The security and safety when you are living on your own, knowing there are other people in same situation who you can get together with or not as you want. A good Homes Manager is important who is avavilable and helpful when needed. The apartment is user friendly and comfortable, and the building is near local amenities.

21 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Christine

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you value the security and peace of mind that comes with living in one of our communities, as well as the opportunity to enjoy the company of neighbours while maintaining your independence. It's wonderful to know that you've found the balance of social interaction and privacy to suit your lifestyle.

We're also pleased to hear that your House Manager has been available and supportive when needed. We know how important this role is in helping residents feel comfortable and supported in their day-to-day lives. If you would be happy to update your review with which development you are referring too we would be delighted to share your feedback with the House Manager.

It's great to hear that you're enjoying your apartment and its convenient location close to local amenities. Thank you again for sharing your experience, and we hope you continue to enjoy many happy years in your home.

Best Wishes
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Retirement Living at Jacob Place

My 90-year-old Mother moved into Jacob Place, Saffron Walden earlier this year, downsizing from a four-bedroom detached house, and on the whole the transition has been a very positive one.

A special thank you to Deborah Boorman, Sales Manager, for her help, patience and guidance in helping Mum choosing the right flat for her, and to Alexa Coyle, Estate Manager, and her team, for making Mum feel so welcome from day one.

The residents deserve a special mention too. Everyone has been so friendly and welcoming, helping Mum settle into community life and making several new friends.

It is lovely to see Mum settling in and enjoying this new chapter of her life. We are very grateful to everyone at Jacob Place for making her feel so at home. Highly recommended!

20 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Andre

Thank you for taking the time to share your experience and for entrusting us with such an important move for your mother.

We are delighted to hear that her transition to life at Jacob Place has been such a positive one. Moving from a long-term family home is a significant step, and it's wonderful to know that Deborah was able to provide the help, patience and guidance needed to find the right apartment, while Alexa and the team helped create a warm and welcoming environment from the very beginning.

We're especially pleased to hear that the friendly and supportive community at Jacob Place has helped your mother settle in, make new friends and enjoy all that community life has to offer. Creating a welcoming and vibrant environment where homeowners can feel at home is something we are passionate about.

Thank you once again for your kind words and recommendation. It is lovely to hear that your mother is enjoying this new chapter, and we wish her many happy years ahead at Jacob Place.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

This move was made very easy by the…

This move was made very easy by the staff and especially the sales manager Liz Holden,who went above and beyond for us.We did part exchange so moved very quickly and have been here over 2 years and do not regret it.

21 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Shirley

Thank you for taking the time to share your experience with us.

We are delighted to hear that your move went so smoothly and that the process was made easier by the support of our team. It's especially wonderful to know that Liz provided such exceptional service and went above and beyond to help you throughout your move.

We're also pleased to hear that our Part Exchange service helped facilitate a quick and straightforward move, and that more than two years later you remain happy with your decision. Knowing that residents continue to enjoy life in their new home long after moving in is incredibly rewarding for us.

Thank you again for your kind feedback. We wish you many more happy years in your home.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Having just moved into Harbourside…

Having just moved into Harbourside House,Eastbourne,
we have found all the staff,especially Maria and Sophie in the Sales Office very helpful.Kane,the site manager and all his workforce and Matt,the House Manager will do anything for you.It really is like a 5 Star Hotel here,a fabulous place to live,so near all the amenities.The finish of the Apartments and Communal areas is top rate,even down to the photos in the hallways.
Lee & Jean Johnson

21 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Lee & Jean

Thank you for taking the time to share such a wonderful review of your experience at Harbourside House.

We are delighted to hear that you have settled in so well and that the team has made such a positive impression. It's lovely to know that Maria and Sophie in our Sales Office, Kane and the site team, and Matt, your House Manager, have all been so helpful and supportive during your move into your new home.

We're especially pleased that you are enjoying both the quality of the apartments and communal areas, as well as Harbourside House's fantastic location in the heart of Eastbourne. Your comparison to a "5 Star Hotel" is a tremendous compliment and one that we're sure the whole team will be proud to receive.

Thank you again for your kind words. We wish you many happy years at Harbourside House and hope you continue to enjoy everything the development and local community have to offer.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Mallory Court a Place of Joy and Safety

The management is energetically caring for the property and residents. Many activities are available for residents. A clean space throughout and there is a delightfully positive atmosphere. I have two friends in Skipton Mallory Court and I am so happy they are there, safe and cared for at arms length.

21 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Jane Price,

Thank you for taking the time to share your thoughts about Mallory Court, Skipton.

We are delighted to hear that your friends are enjoying life at the development and that you have found it to be such a positive, welcoming and well-maintained community. It's wonderful to know that the range of activities, the atmosphere and the support provided by the team have given you reassurance that your friends are safe, happy and able to enjoy their independence.

Our colleagues work hard to create thriving communities where homeowners can feel secure, connected and supported, so your kind comments will be greatly appreciated.

Many thanks again for sharing your feedback.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Seamless Professional Service

I’d like to thank the Team at McCarthy and Stone, Orchid Place, Exeter. From first meeting through arranging the removals to moving in, the professional and caring approach has been warmly appreciated. What could have been a challenging transition has been a seamless experience. Thank you.

19 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Ppp Dddd,

Thank you for taking the time to share your experience of moving to Orchid Place, Exeter.

We are delighted to hear that your journey, from your first visit through to moving into your new home, was such a positive one. Moving home can be a significant transition, so it is wonderful to know that the support, care and professionalism provided by the team helped make the process feel seamless.

Our colleagues take great pride in supporting customers through every stage of their move, and we are pleased to hear that their efforts were so warmly appreciated.

We will ensure that the team at Orchid Place receives a copy of your kind feedback.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Harbourside House

Harbourside House. Maria was the sales representative who looked after me when I was looking for a retirement flat. She helped me select the right apartment for me, navigated the rental paperwork and help me plan the removal challenges.She made life easier

16 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear John Town Town,

Thank you for taking the time to share your experience of Harbourside House.

We are delighted to hear that Maria was able to support you throughout your search for a retirement apartment and help make the moving process easier. Moving home is a significant life decision, so it's wonderful to know that her guidance, support and attention to detail helped you find the right apartment and navigate the practical aspects of your move with confidence.

We will ensure that Maria receives a copy of your kind feedback.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Every aspect from the first contact to…

Every aspect from the first contact to the final completion was smooth and with only minor problems due to our lack of knowledge about moving , as it was our first move since we were married.
Your consultant Rebecca Fleetwood gave us total attention every time we contacted her with all our additional questions about all the queries we made.
By her total attention to every detail, she allowed us to come to the decision to make the move. Thankyou to Rebecca.

16 de junio de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Gillian Willdig,

Thank you for taking the time to share your experience of moving into a McCarthy & Stone retirement living development.

We are delighted to hear that your move was such a positive one and that the process felt smooth from your first enquiry through to completion. Moving home after many years can feel daunting, so it is wonderful to know that the support and guidance provided helped you make this important decision with confidence.

Thank you also for your kind words about our Sales Consultant, Rebecca. We are pleased to hear that her attention to detail, responsiveness and commitment to answering your questions made such a positive difference throughout your journey. We will ensure that Rebecca receives a copy of your review.

We wish you every happiness in your new home and thank you again for sharing your feedback.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Enhanced quality of life

We have assisted a cousin who has purchased a two bedroom apartment in The Dairy, Royal Tunbridge Wells and the experience of dealing with the McCarthy & Stone sales team and the staff at The Dairy has been very satisfactory. The Dairy is of high quality and is very well managed by a very professional manager Rona who is both efficient and sympathetic. Settling into a new environment is challenging in the early days and Rona and her whole team have been very supportive.

We very much appreciate the way in which our cousin has been assisted in making this transition and our hope is that the comfort, security and companionship at The Dairy will give our cousin enhanced quality of life.

13 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Mr Douglas Connell,

Thank you for taking the time to share your experience of supporting your cousin's move to The Dairy, Royal Tunbridge Wells.

We are delighted to hear that both the sales process and the welcome your cousin received at the development have been so positive. Moving to a new home is a significant life change, and it is wonderful to know that the support provided helped make the transition as smooth as possible.

Thank you also for your kind words about Rona and the wider team. We are pleased to hear that their professionalism, efficiency and understanding have helped your cousin settle into their new surroundings with confidence. We will ensure that Rona and the team receive a copy of your review.

It is especially heartening to hear your hopes for the future and that your cousin is already benefiting from the comfort, security and companionship that community living can offer.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

My flat has become my home

I have now been in my McCarthy Stone flat for two years. I feel at home here and I have made some good friends. Although I do not use the services offered, it is good to know that they are available. I find the staff helpful and the location excellent. I can get to most places easily.

20 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Richard

Thank you for taking the time to leave your review. To help us pass on your feedback, would you mind letting us know which development you are referring to?

Thank you again for your kind review. We look forward to hearing from you

Kind Regards

The McCarthy & Stone Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

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