McCarthy Cars UK Ltd Opiniones 

653
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought my Mazda here, great experience from start to finish. Truly professional, helpful & no hard sell which makes the experience easier after having had to battle this with other dealers since the... Ver más

Valorada con 1 estrellas sobre 5

Very poor lack of responsiveness in relation to issues raised during the warranty period. They are not clear on the escalation process for issues as even if within the terms of their warranty don't s... Ver más

Valorada con 5 estrellas sobre 5

Ensured that the car was thoroughly checked. Sorted any dings and scuffs, refreshed alloy wheels, ordered new locking wheel nut remover, rear parcel shelf, gear knob and mini manual. The car was pract... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing all round service from a car dealer we will be returning to in the future. They stock a large range of good quality cars, we purchased a car 10 years old and it barely had a mark on it it was... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos

Información proporcionada por diversas fuentes externas

Established over 45 years ago, McCarthy Cars is an award winning family-run business and one that prides itself on looking after its customers. We are also an RAC Approved Dealer and part of the RAC BuySure used car programme, which means that every car within our range of over 200 high-quality used cars has each had to pass an 80-point RAC Approved Preparation Standard. Moreover, all of our cars are backed up by a comprehensive after-sales service to give you additional peace of mind.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

653 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(653)

69 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience all round

Great experience all round , car was very well presented and I felt Jonathan was knowledgeable about the cars history , honest and not pushy at all.
was offered what I wanted for mine and the transaction was no hassle .

27 de junio de 2025
Valorada con 5 estrellas sobre 5

The perfect place

This experience was a great one for me because I had a fabulous and a well knowledgeable and a very courteous sales representative, steve that would recommend my friends and family to he is the greatest

16 de junio de 2025
Valorada con 4 estrellas sobre 5

Deposit

Hi
Put £1000 deposit but didn’t want as I see oil leak wasn’t prepared to take as car needing cost repairs possible
But wasn’t aloud deposit back
Which I can understand slightly , but a thousand !
They gave me a credit note which is no good as brought a car else where in the end
So as a “family liked business “
I’d like to be offered at least £500 back
We’ll see
Before I wrote review ,McCarthy cars tried contacting me but i was abroad
They are paying me £500 and & £500 credit towards a car from the forecourt
I’m more than pleased with the outcome
Many thanks

14 de julio de 2025
Opinión espontánea
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Respuesta de McCarthy Cars UK Ltd

Hi Tony, thank you for your feedback. I am sorry to hear you had a bad experience if you would like to contact us on joe.thorne@mccarthycars.co.uk I am happy to discuss the matter with you in more depth.

Valorada con 5 estrellas sobre 5

Amazing all round service 👍🏻

Amazing all round service from a car dealer we will be returning to in the future. They stock a large range of good quality cars, we purchased a car 10 years old and it barely had a mark on it it was thoroughly cleaned and serviced before we collected and we have the peace of mind of a three year RAC warranty including breakdown cover. Steve was super helpful from the test drive right through to collection. Nothing was too much trouble. We will definitely be returning customers.

23 de abril de 2025
Opinión espontánea
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Respuesta de McCarthy Cars UK Ltd

Hi Mr Greenbrook, thank you for taking the time out of your day to leave us such a great review :)

Valorada con 5 estrellas sobre 5

I bought the dealership

Slightly misleading title but allow me to elaborate.
Having had a horrific experience with a different car dealers recently (currently going through court to get money back) and having to return the replacement due to faults (a second separate dealer) I was somewhat sceptical of trying again.
McCarthy had a great range of cars and several versions of the car I wanted but fearing repeats of previous experience I went through their reviews.
I know any dealer that has been trading that long will have had some negative comments but it is the fact that they address them, answer the customers and seek to resolve that convinced me to try.
When I got there I was allowed to climb in and out of as many vehicles as I wanted with no pressure or expectation from the which was a pleasant novelty.
I started talking to Steve and he was exceptional, nothing was a hassle, no question was unanswered and he genuinely has an interest in cars and getting the right fit for the customer. All of this whilst juggling 3 other people vying for his attention and never once felt like I was a burden to him.
Every possible option was discussed and gone through on its merits and all decisions were left to me to make with no overselling by Steve.
I was told and kept up to date on when the car would be ready for collection following their extensive inspections that they provide before the vehicle is released to the new owner.
A few days after taking the car the engine light did come on, and it was a sensor (its a used car and these things happen) I dropped the car back, unannounced on the Sunday of a bank holiday weekend. They were profoundly apologetic, and assured me it would be inspected by their garage on Tuesday as a priority (closed on Bank Holiday Monday). I was called first thing Tuesday morning to say they had the car and were looking into the issue. A call later that day to say they had identified the part required, ordered it and were on their way to pick it up as that was quicker than waiting for delivery. By midday Wednesday a call to say the part had been fitted and they were conducting a road test to ensure the fix was complete, and then another call to say the car was repaired and ready for collection.
I have never experienced such great care for a customer as by McCarthy cars. Whilst the sale was smooth and thoroughly professional their ability to turn an issue around so quickly was more telling as to their quality than anything else.
For once I bought the dealership and not just the car they had available.
If you are in the market for a car and McCarthy do not have what you want then wait until they do!!

31 de marzo de 2025
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Respuesta de McCarthy Cars UK Ltd

Hi Mark, thank you so much for taking the time out of your day to leave us such a fantastic review, we really appreciate it :)

Valorada con 5 estrellas sobre 5

I love mccarthy cars croydon

Maria is amazing at what she does best . She made sure everything was put in place to get this car and we love her professionalism . I will choose mccarthy cars any time any day any where because they deliver.

2 de mayo de 2025
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Respuesta de McCarthy Cars UK Ltd

Thank you for the positive review! We are delighted to hear that you had such a great experience.

Valorada con 5 estrellas sobre 5

Very good

Very good, allowed me to drive 2 cars. Good discussion on which one was right for me.

20 de abril de 2025
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Respuesta de McCarthy Cars UK Ltd

Hello Andrew. Thank you so much for your kind words! We really appreciate your positive review.

Valorada con 5 estrellas sobre 5

Really friendly

Really friendly, professional & attentive to customers. This is the 2nd car I have bought from this company. Would definitely buy there again..

12 de abril de 2025
Logotipo de McCarthy Cars UK Ltd

Respuesta de McCarthy Cars UK Ltd

Thank you for the positive review! We are delighted to hear that you had such a great experience.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Taken round to see the cars and given time and space to sit in and experience the car. We were taken for a test drive. The rest of the sale was done online. The sales lady facilitated the smooth running of completing all documents, preparing the car, payment and arranging for its delivery. On delivery the driver went through all the necessary documents and the hows of the car. Great service. Satisfied customers.

28 de marzo de 2025
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Respuesta de McCarthy Cars UK Ltd

Thank you for the positive review! We are delighted to hear that you had such a great experience.

Valorada con 5 estrellas sobre 5

Mazda CX 5…

I brought a car from here over 3 years ago, its been so good that when the time came to replace my car I chose to return and buy my next car from them. Excellent dealers that give car traders a good name.

18 de abril de 2025
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Respuesta de McCarthy Cars UK Ltd

Thank you so much for your kind words Martin :)

Valorada con 5 estrellas sobre 5

Very good service

9 de enero de 2025
Logotipo de McCarthy Cars UK Ltd

Respuesta de McCarthy Cars UK Ltd

Thank you for the positive review! We are delighted to hear that you had such a great experience.

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