The delivery of the scooter and the instructions were fine, but what about the armrests ?One fell off after I lent on it to get onto the scooter. The delivery guy had tried to adjust it before he left... Ver más
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Consulta las opiniones de los clientes
From my initial conversation with Ashley, to delivery of two profile beds, Mobility Hire has been excellent. Ashley, Victoria and Kelly have been amazing in helping to find the right beds to suit... Ver más
La empresa ha respondido
I found Mobility hire to be wonderful! So easy to talk to, polite, helpful and punctual. In addition the profile bed I hired was virtually brand new and very comfortable.
During a weekend when my Dad desperately needed a hospital bed I rang and spoke to someone straight away. I recieved an email at 10.30pm and a bed was being delivered by Sunday afternoon. Everyone... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipos de asistencia para la movilidad
- Proveedor de equipos para discapacitados
- Proveedor de equipamiento médico
- Servicio de alquiler de sillas de ruedas
Escrito por la empresa
Mobility Hire is a leading supplier of rental mobility equipment throughout the UK. We offer rental solutions to meet almost any needs, on a short-term or long-term hire basis. We are also able to offer a wide range of mobility products for purchase, either new or fleet. With over 20 years’ experience in the mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service. We are committed to making the process of hiring as simple and as easy as possible, with our friendly helpful team available to answer your questions or queries at the end of the telephone. We are proud to be a family business, with many of the founding partners still supplying their valuable expertise and knowledge today. As manufacturers of mobility equipment, we also know and understand mobility products inside out and what makes them move. Our extensive product knowledge helps us to fulfil your individual needs in the best possible way. Helping to make your mobility experience with us as stress free as possible and your life that little bit easier. We offer a wide range of mobility products for hire, each one carefully selected to fulfil the needs of our customers. Call us now on 0800 111 6234 or visit our website, www.mobilityhire.com to find out more.
Información de contacto
Mobility House, Formal Industrial Park, Northway Lane, , GL20 8GY, Tewkesbury, Reino Unido
- 0800 111 6234
- enquiries@mobilityhire.com
- www.mobilityhire.com
4,7
Excelente
373 opiniones
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Absolutely lovely staff
Absolutely lovely staff. So much easier to speak to a human and make arrangements over the phone!
9 de junio de 2026
Respuesta de Mobility Hire
Thank you for leaving us your lovely feedback! We really do appreciate it. We know that when you're arranging mobility equipment, being able to speak directly to someone can make all the difference. We're delighted you found the team helpful and that the process was easier over the phone.
We’ll be sure to share your kind comments with the team. Many Thanks Mobility Hire :)
Great service when it matters most!
This company came to the rescue when it mattered most. An urgent same day delivery, fantastic, supportive, understanding customer service from Kelly and prompt delivery by Dan. Equipment clean, good as new. Thank you
15 de junio de 2026
Respuesta de Mobility Hire
Thank you for such a lovely review. We're so pleased we could help when you needed support most and that we were able to arrange a same-day delivery for you.
It is fantastic to hear that Kelly and Dan made such a positive impression. We'll be sure to pass your kind comments on to them both. We take great pride in providing clean, well-maintained equipment and responsive service, so it's fantastic to know this was reflected in your experience.
Thank you again for your feedback and for choosing us. Should you need anything else please do not hesitate to contact us. Many Thanks Mobility Hire :)
Was incredible
8 de junio de 2026
Respuesta de Mobility Hire
What a fantastic comment - thank you! We really do appreciate it and we are so pleased you have had such a positive experience. Its a pleasure to help and if you need us again please do not hesitate to contact us. Many Thanks Mobility Hire :)
I hire a wheelchair with electric…
I hire a wheelchair with electric assistance for my summer holiday every year. This time delivery was not by a courier who just brought the wheelchair packed in a box, but in a small Mobility Hire van. The driver brought the wheelchair in and showed us how to set it up and use it. This was much appreciated.
12 de junio de 2026
Respuesta de Mobility Hire
Thank you for your review and for choosing us again for your holiday equipment hire. We're pleased to hear that the change to a direct delivery made a positive difference to your experience.
Being able to bring the wheelchair into your home, set it up, and demonstrate how everything works is something we feel adds real value and helps ensure you're confident using the equipment before you travel. We're glad this was appreciated and helped get your holiday off to a smooth start.
We hope you had a wonderful trip and look forward to helping you again next year. Many Thanks Mobility Hire :)
The equipment supplied was excellent…
The equipment supplied was excellent and perfect for download festival. It made our weekend experience so much better than it would have been if I'd stuck with crutches.
9 de junio de 2026
Respuesta de Mobility Hire
We're delighted to hear the equipment is such a good fit for Download Festival and is helping to make the weekend more enjoyable. Festivals can be really tough when you're relying on crutches, so it's fantastic to know the equipment is giving you greater comfort and freedom to enjoy the event.
Thanks for sharing your experience — we hope you have an amazing weekend (we are keeping our fingers crossed for sunshine for you!) and would be happy to help again for any future events or trips. Many Thanks Mobility Hire :)
Great service
Great service, scooter there ready for use and communication excellent. Very happy with service!
8 de junio de 2026
Respuesta de Mobility Hire
We're so pleased to hear everything was ready for you on arrival and that the communication throughout was clear and helpful. This is the service we work hard to provide all our customers.
Thank you for your kind words — we're delighted you were happy with the service and hope to assist you again in the future. Many Thanks Mobility Hire :)
It’s so hard to know what to do when…
It’s so hard to know what to do when caring for a loved one at home whose condition has deteriorated. Meg was kind, compassionate, and knew her stuff when I spoke to her. It’s an expensive thing, and the care given was amazing. The delivery and install was great, and aftercare questions and issues dealt with by lovely, well mannered clear people.
5 de mayo de 2026
Respuesta de Mobility Hire
Thank you for such a heartfelt review. We know how overwhelming it can be when a loved one’s condition changes and decisions need to be made quickly, so it means a great deal to hear that Meg was able to provide the guidance, compassion, and reassurance you needed.
We're also pleased that the delivery, installation, and ongoing support lived up to those same standards. While specialist equipment and the service surrounding it can represent a significant investment, we work hard to ensure customers receive expert advice, responsive support, and a caring experience throughout.
We’ll be sure to pass your lovely comments on to Meg and the rest of the team. Thank you for trusting us during such an important time. If you need anything else in the furture please do not hesitate to contact us. Many Thanks Mobility Hire :)
Great people great service would…
Great people great service would throughly recommend well done
5 de junio de 2026
Respuesta de Mobility Hire
Thank you so much for this lovely review! We're delighted to hear you were happy with both the service and the team. Recommendations mean a great deal to us, and we really appreciate you taking the time to share your experience with us. Many Thanks Mobility Hire :)
Excellent Delivery and installation
Delivery and installation as described. Very helpful driver. Good quality equipment. Friendly staff on phone.
6 de junio de 2026
Respuesta de Mobility Hire
We're delighted to hear everything went smoothly from arranging the hire through to delivery and installation. It's great to know the equipment met your expectations and that both our office team and delivery colleague provided the helpful, friendly service we strive for.
Thank you for taking the time to share your experience — it’s very much appreciated. Many Thanks Mobility Hire :)
Respuesta de Mobility Hire
Thank you so much for taking the time to leave us your great review. We are really pleased to hear the delivery was faultless and the product is great. Should you need anything else please do not hesitate to contact us. Many Thanks Mobility Hire :)
We had very efficient and helpful…
We had very efficient and helpful customer service and the rota stand we hired was perfect for what we needed.
22 de mayo de 2026
Respuesta de Mobility Hire
We’re so pleased the Rotastand was exactly what you needed and that the team were able to provide efficient and helpful support throughout the hire process. Thank you for taking the time to share your experience, we really do appreicate it. Should you need anything else please do not hesitate to contact us. Many Thanks Mobility Hire :)
Commode for a holiday in the Cotswolds
We needed a commode for a holiday in the Cotswolds. Found the company in Tewkesbury. Shop was a bit difficult to find, but the Service itself was absolutely perfect. Great product, reasonable price, very friendly staff.... Thank you so much. Five Stars and More....
8 de mayo de 2026
Opinión espontánea
Respuesta de Mobility Hire
What a lovely review — thank you. We’re so pleased we could help make your holiday in the Cotswolds a little easier. While finding us may have been the trickiest part of the experience, it’s wonderful to hear that everything else, from the equipment to the service you received from the team, met your expectations.
We’re especially pleased that you found the commode suitable for your needs and good value for money. Thank you again for your kind words and five-star recommendation. Many Thanks Mobility Hire :)
The chair is far too wide for me and…
Ythe chair is far too wide for me and my house. You had my height and weight but never told me you only have the widest seats and some settings.
29 de mayo de 2026
Respuesta de Mobility Hire
Thank you for your feedback. We’re sorry to hear the chair has not been suitable for your needs or your home environment.
When looking at equipment, we take into account the information provided, such as height and weight, but suitability can also depend on factors such as room layout, available space, and personal comfort preferences. We offer a range of different chairs, sizes and specifications on our website, and the dimensions of each are provided on our website to help customers assess suitability before ordering.
One of the advantages of hiring is that it allows customers to try equipment in their own environment without the significant expense of purchasing something that may not ultimately be the right fit.
We would be happy to discuss your concerns and explore whether there may be a more suitable option available. Please feel free to contact our team on 0800 111 6234 and we would be very happy to discuss this further with you. Many Thanks Mobility Hire :)
Respuesta de Mobility Hire
Thank you so much for taking the time to leave us your lovely feedback. We really do appreciate it. Should you need anything else please do not hesitate to contact us. Many Thanks Mobility Hire :)
Efficient service
20 de mayo de 2026
Respuesta de Mobility Hire
We are really pleased to hear you were happy with our service. Thank you very much for taking the time to leave your feedback — it’s much appreciated. Many Thanks Mobility Hire :)
First Class service and people
Everything from the ordering process to delivery and installation was easy and efficient. Customer service and support during the ordering process was excellent. The delivery driver arrived, was kind and friendly. His helpful demeanour helped us through the difficult time of getting dad home and comfortable following his discharge from hospital. I would throughly recommend.
22 de mayo de 2026
Respuesta de Mobility Hire
Thank you so much for such thoughtful feedback. It means a great deal to hear that our team helped make the process of bringing dad home from hospital a little easier for you all.
We’re really pleased everything went smoothly from ordering through to installation, and that the kindness and support from our delivery colleague stood out. We’ll be sure to share your comments with the team.
Thank you again for your recommendation. Many Thanks Mobility Hire :)
Still in receipt of a hire bed
Still in receipt of a hire bed , therefore have not received the full , end-to- end service as yet. However, from initial contact, through to installation, the service was exemplary. Not cheap and that may be a deterrent , but first rate
19 de mayo de 2026
Respuesta de Mobility Hire
Thank you for your honest feedback. We’re delighted to hear that, so far, the service from initial contact through to installation has been exemplary. This is the kind of service we strive to provide.
We appreciate your comments regarding cost and understand this can sometimes feel like a significant outlay. We do aim to provide a first-rate service alongside reliable, fully maintained equipment and responsive support throughout the hire period.
As you’re still currently hiring the bed, please remember our team is here if you need any assistance at all during the remainder of the hire. Many Thanks Mobility Hire :)
Respuesta de Mobility Hire
You are very welcome! Thank you for taking the time to leave us your lovely review, we really do appreciate it. Many Thanks Mobility Hire :)
Helpful staff and a choice of products…
Helpful staff and a choice of products (I needed a knee walker/scooter). Has made my 6 weeks of non weight bearing seem more palatable!
21 de mayo de 2026
Respuesta de Mobility Hire
We are really pleased to hear that the knee scooter has helped to make things a bit easier during your recovery. It is great to know the equipment and support from our team have made a positive different. Thank you for taking the time to let us know how we are doing, we really do appreciate it. We wish you all the best for your recovery. Many Thanks Mobility Hire :)
Very helpful
Very helpful, from the first call enquiry, advice given to actual rental
15 de mayo de 2026
Respuesta de Mobility Hire
Thank you for your kind comments. We’re really pleased to hear you felt well supported from your first enquiry right through to the rental itself. Giving clear advice and making the process straightforward is exactly what we aim for. Many Thanks Mobility Hire :)
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