No Frills Opiniones 

Good happ helpful staff

No frills employees in Victoria, British Columbia are lack of knowledge about their company. The campaign for the "Collect and Save BIG" is a disaster. They made us collect all the stamps needed to buy products. After we went to the store to pick up, one of their employees told us "Oh, you need to order those things online not in store". We checked but could not find anywhere to put our stamps and order. Went back to store and the employees were like "Who told you that, you will need to buy them here". As expected, there was no stock for my desired item to pick up. No body helped me about my problem. The employees do not have name tags, even the manager! Plus their security was on my neck like I am going to do something to them, even though I was polite who else would not be in my situation. REALLY UNPROFESSIONAL.

My PC Mastercard was recently upgraded to their highest one, the PC Insiders World Elite Mastercard. And a perk of that card is the PC Express Pass was included. Well duh... that card actually has a yearly $120 fee and the PC Express Pass paid yearly is $120/yr. It makes me wonder why anyone before they added the PC Express Pass bonus in January 2025 why would people even pay $120 on that credit card? There was no bonus I could see worth it. Considering at a $120 fee, whatever they promised we were actually paying for it... so no. Not really a bonus because we're actually paying for it.

I was never told there was a fee at the time they auto upgraded me. When I logged in, it simply said, "You've been pre-approved to receive our newest PC Insiders World Elite Mastercard upgrade". There was no fine print, not terms or options. So I clicked and a minute or two later it claimed my new card was in the mail and temporary I could only shop online instead of instore until the new card came. Fine I'll place a delivery order.

That was last year January. So I've been using it weekly now to do my grocery shopping. No more lugging a heavy cart in the rain, wind, heat and snow. The downside is the delivery driver who delivers our orders to us is 100% of the time the shopper who picks our orders.

They rely on UberEATS, DoorDash and InstaCart drivers and other affiliated 3rd parties to fill these order. Most of those drivers don't even shop for themselves. Their wives do it. So I've been getting less than stellar quality. The rare time I get a good driver who actually sends me texts with snaps of a shelf of products I can select from if the one I ordered is out of stock.

The odd time even though the driver sent snaps claiming an item was out of stock... in their photo at the top of the rack I could clearly see the item I wanted but they were blind and claimed they could not find it.

On a bonus side sort of, I can use my PC points to pay for the $120 yearly fee. I have over 4M points banked. I was saving them for my retirement because I know at current prices, by the time I do retire, things will be a lot more expensive.

The other day I was physically in the No Frills store shopping when I noticed a PC staff member wheeling a cart with 6 grey shipping baskets stack on top and bottom of the utility cart. I saw the girl check a mobile APP and then went to the shelf to find the item and deposit it into one of the 6 grey boxes. A new service? Of all my 50+ orders to date, each one was shopped for and packed by 3rd party affiliated shoppers. Yet this black T-shirt wearing staff member was clearly shopping.

I asked her what service was she doing and she said, PC Express Pass for Elite Mastercard holders. Well I am now a PC Insiders World Elite Mastercard holder. Their highest card available, yet I don't get a personal shopper from the staff, I got bozos from 3rd party affiliates who don't know how to actually shop for groceries... sorry I seem to be going off topic.

this is for No Frills in Huntington , it is a new store and smaller than most NO Frills but it
is so much closer and it is clean and well set
up
one thing I dont like is the carts outside but I can understand why as no room for them inside

When at the cashier it was like she was in a race and started running my groceries thru when the person in front of hadn't finished packing there groceries. I mentioned to her that it's not a race to see how fast you can ring groceries through. And she just laughed and carried on. Then when I'm packing my my groceries she again started running the next person through.i thought how rude can a person get. NO FRILLS IS NOW OFF MY PLACES OF SHOPPING. Cashier was a joke

My review is about one particular problem that the employees and customers would love to be fixed. As you know, in most stars, there’s background music that’s played for more than one reason. The fact that this sound system has been neglected and was poor at best and now has not worked at all since last summer is ridiculous. This should be a quick fix and I think during this Christmas season people would’ve enjoyed that little bit of Christmas spirit background music being played. Never mind the rest of the year. I hope they can get it fixed soon because several months is unacceptable.

Although NoFrills is considered as a budget store, It was shocking today to find the curly parsley punch ( a very tiny punch ) is $ 2.49. I never saw this price for a small punch of parsley. The highest price I know is $ 1.99. I visited another two competitors and the pricy was 1.79 in one and 1.99 in another.
I don't understand their policy. They are treating customers as idiots and don't check the prices. It is stupid NoFrills

I shopped at no frill, the staff was working there is really rude to instacart shoppers.

They are not patient and discriminated shoppers who work for instacart.

Was excited to find out that Pat & Mallory’s No Frills was opening a store in Waterloo. Then I started shopping there. The absolute worst grocery store ever. Mislabeled produce items as to country of origin, produce rotting on the counters, sold out of ad products the day the ad breaks, many shelf items out of stock, staff that have no clue where products are. Had an issue a few months ago twice, filled in the customer survey on the cash receipt & at the end of the survey it asks “do you want to be contacted”, answered yes, nobody ever got back to me. Going to stick with Freshco & food basics. No more money going to Loblaws!

Andrews they are out of stock they are always out of stock when a sale is on. Do not go there if you want a sale item.

I having been coming to this store for years and years and have thousands of dollars in spend at this store, and the visit on November 1st is the worst service I have seen to date in this store.
First of all, Saturday in Ajax mid afternoon is peak time for shoppers. I expect lots of people. What I really fail to see is why this store (Jerome and Alishas No Frills Ajax) is never fully staffed at the checkouts and why they don’t allow carts in self checkout. This eliminates anyone elderly the ability to self check out. So we are obligated to line up and wait even with a few items.
Our total time in line yesterday with only one person ahead of us was 20 minutes. I have never seen a cashier so confused. There was some kind of bartering over gift and sim cards and confusion about separation of payment and processes. The cashier made 5 separate trips to other cashiers to ask questions or fetch gift or sim cards from other isles and take the time to nod and smile at all the other shoppers she was then delaying in other checkout lanes, leaving a very long line of people in jaw dropping awe at her very own empty til and a very long line of shoppers with no place to go. I am elderly and have checked out at a lot of stores and know what good and ridiculous service is and have a clear idea what levels of service I will and will not accept. This is not an open air market with specialty negotiations needed. If your cashiers can’t process customers, shouldn’t there be an obligation of someone to process them instead? A manager???? Maybe instead of paying a person to stand and bust people at the self checkout with carts you should pay them to stand and ensure people waiting in line aren’t price checking over 20 items on a slow phone network to a very confused cashier. Maybe you could consider a line where people could go where there is no chance of people with time limits having to wait for someone to stumble through their phone? Oh wait….that’s self checkout, but that’s not available to the elderly or anyone with any sort of disability, only for people with a family of 4 children carrying 4 fully loaded hand baskets for the 2 parents carrying 2 fully loaded hand baskets… just not a cart with 4 items in it.
If you are not capable of letting people check out in a reasonable amount of time perhaps you should consider proper staffing levels and layout. It seems wrong that you allocate staff to “self” checkout and force people into empty “assisted” checkouts. I was willing to swallow the ever decreasing selection of produce, the failing quality, the poor stocking levels, the tired and drained look of your store, the broken carts that don’t roll, but if you expect me to do it while being disrespectful of my time and my status as a paying customer that makes your store possible, I’m afraid you’re mistaken. The 2 lanes that were open were filled with furious people disgusted by the service you are expecting them to endure and very vocal about it. They too hold a spend at your store and didn’t seem like they were happy to watch their frozen goods melt either.
You have lost my weekly spend at your store forever, and I expect more will follow. Fortunately, Ajax has plenty of grocery stores that maintain a stronger sense of customer service and store standards.

I went to no frills in Westbank Kelowna for the first time to check it out. I had just purchased multiple items from Walmart 30 mins prior. I checked my receipt and every item was cheaper at Walmart. Between 10 and 20% cheaper. Less choices and quantities also. So maybe the motto should be changed to. We will always be beaten. I will not go in again. What is the point. You are false advertising.

I always shop weekly in rocky mountain house alberta. But I tell you what I am sick of coming home and checking my receipt to find out I was charged the wrong price

I specifically went to the store to pick up a flyer item. As usual they do not have stock. Went back 3 days in a row and was told the same story every time “come back tomorrow we should be getting more stock. We are sold out right now”. This has happened atleast 4 times since beginning of summer. Very upsetting as I normally enjoy shopping at all loblaws stores. This store has a new owner and since the ownership nothing is ever in stock. Although there is a lot of staff in the store it appears as though they do not order enough inventory or holding onto to stock to re-sell at regular cost. Upsetting that i made a special trip and still wasn’t able to get the items.

Hi I am going no frills from 13 years Derry McLaughlin location. Recently find like fruits strawberries, berries, bananas, get rotten next day . Same for salad

Today we have been waiting outside from 8 o’clock till now there is no cashier available

Tom & Michelle’s No Frills located at 6085 Creditview Road have trained their cashiers to double charge on items and hope customers don’t catch it. When they are caught their “so called” customer service desk will return the money to you and advise you that the store owners don’t care about these errors which is evident its their in store practice.

The Store Owner Yama is very belligerent and Authoritative. His Managers are tied to his Lease.
Many are disrespectfully.
The Refund & customer service persons are of The Motto" Customers always wrong"
Today they charged me DOUBLE the posted cost for Red Sheppard peppers n my wife found this error on receipt at home.
I returned to correct it n claim under SCOP( scanning code of practice).
Customer service n at least 3 other supervisors are consulted and further getting their security person to intimidate me.
Then I was told to get my refund and and I said under duress I did and , Then they refused to return my ORIGINAL receipt n the Refund Reciept .( I had to record this as I had something to hold on to)
Suddenly The Owner Yama comes and gives me a lecture of my recording and informs me that " In public you cannot record without ones permission" which is not true.
I said get to the chase and give me my Reciepts. They only returned my Original receipt & not The refund receipt!
Terrible Pricing and many times his Produce Specials are got from Ontario Food Terminal, where broken or partially rancid foods.

An item was advertised during a 2 week period.
I spoke to the manager about it and she approved the refund. Once I took the item to customer service the checkout clerk argued with the manager that I should not receive a refund because it was past 14 days. What they advertise and charge are not always so. This No Frills at Eglington and Brimley has no integrity, poor customer service and very poor cashiers who don't smile, or are friendly. This particular teller was rude, had no customer service skills, calls customers "sweetheart", "honey" etc. The point was why advertise a product and then 2 weeks in a row not have the proper price when you pay for it.

While visiting the store on Goulet in Winnipeg, I came empty shelves for items listed in this week's flyer, which is something not uncommon here. However, when at checkout, I requested a rain check for one particular item and was told that rain checks were not issued anymore at that specific No Frills. I tried to insist that their published Rain Check Policy states the policy covers any item advertised on sale in their current flyer that is not available due to insufficient stock. Again, I was argued with but not one, but two staff. I expressed my disgust with both of them and left the store. Perhaps an appropriate name of this location should be No Stock....