Optimax Eye Surgery Specialists Opiniones 

4052
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently had my vision corrected at Optimax in Cardiff. Every single member of staff was friendly and helpful and explained everything clearly and answered any questions I had. Would highly recommen... Ver más

Valorada con 5 estrellas sobre 5

I booked a consultation with Optimax. I was accommodated really well by the staff. Nadir examined my eyes and talked me through the options available to me, he thoroughly explained the processes a... Ver más

Valorada con 5 estrellas sobre 5

From the start Optimax were polite and prompt of service, which is really important as the other reputable company that I went to made me wait over half an hour on two occasions with no explanation.... Ver más

Valorada con 5 estrellas sobre 5

Im about 10 month post LASIK at optimax manchester. Its quite frankly been life changing. My vision is entirely back to normal and its hard to think i had to wear glasses or contact lenses 24/7 for 10... Ver más

Información sobre la empresa

  1. Centro oftalmológico
  2. también en la categoría
  3. Cirujano especialista en LASIK
  4. Clínica de oftalmología
  5. Hospital privado
  6. Oftalmólogo

Escrito por la empresa

Optimax is one of the UK's leading Eye Surgery specialists. We have 18 clinics nationwide and have performed over 750,000 treatments since 1991. We specialise in Laser Eye Surgery, Lens and Cataract Surgery, Dry Eye Treatment, Cosmetic Eye Surgery and Eyelid Surgery.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(4052)

161 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I had my laser eye surgery with Optimax…

I had my laser eye surgery with Optimax and honestly, it’s life changing. The team are so lovely and attentive. But I must say Yasmin, has been extremely caring and patient!! I highly recommend Optimax. Thankyou so much to the Finchley team!

21 de enero de 2026
Opinión espontánea
Logotipo de Optimax Eye Surgery Specialists

Respuesta de Optimax Eye Surgery Specialists

We’re so happy to hear this, thank you for sharing your experience. Wishing you many years of clear vision ahead!

Valorada con 5 estrellas sobre 5

Fantastic experience at Optimax!

From my first consultation to aftercare, the experience was outstanding. The staff were extremely attentive, knowledgeable, and genuinely cared about my comfort and results. Everything was explained clearly, and I felt supported every step of the way. I’m thrilled with the outcome and would absolutely recommend this clinic.

13 de enero de 2026
Opinión espontánea
Logotipo de Optimax Eye Surgery Specialists

Respuesta de Optimax Eye Surgery Specialists

Thank you for choosing Optimax and for your review. We’re so pleased you’re thrilled with your outcome!

Valorada con 5 estrellas sobre 5

I had Lasik eye treatment done at…

I had Lasik eye treatment done at Optimax 12 years go. I was so very pleased with the advice, treatment and outcome, that when I was recently told at a routine eye test I had cataracts, I booked a consultation at the Southampton clinic for Lens Replacement surgery and was advised of the suitable treatment for me. When I met the surgeon, Mr Radwan Almousa, he thoroughly explained the procedure. I had Lens Replacement surgery done in October. I cannot praise the excellent surgeon and the whole staff team. I was well looked after and monitored throughout. The aftercare service is very good and I am very happy with the outcome.

30 de octubre de 2025
Opinión espontánea
Logotipo de Optimax Eye Surgery Specialists

Respuesta de Optimax Eye Surgery Specialists

Thank you very much for sharing your experience and for your continued trust in Optimax over the years.

Wishing you many years of clear, comfortable vision.

Valorada con 5 estrellas sobre 5

Lens Replacement

I had both lenses replaced on Friday by Mr Ilango at Optimax Liverpool and what an excellent service I received. I am back in work (Monday) 3 days after the procedure and I have had a pain free weekend with my vision improving faster than I could have expected. 26 hours after surgery my left eye was 20/20 and my right only slightly lower, both met the driving standard (although I have opted not to attempt that just yet). From the very first consultation to the procedure I cannot praise the staff highly enough. The procedure only took 10 minutes per eye and there was no pain or discomfort at all. If you are considering lens replacement I highly recommend using Optimax and seeking the service of Mr Balasubramaniam Ilango who is exceptional in his field.

9 de enero de 2026
Opinión espontánea
Logotipo de Optimax Eye Surgery Specialists

Respuesta de Optimax Eye Surgery Specialists

Thank you very much for taking the time to share your feedback.

We truly appreciate your recommendation and are very grateful you chose Optimax for your lens replacement procedure.

Wishing you continued improvement and enjoyment of your vision!

Valorada con 4 estrellas sobre 5

Communication not the best

My eyesight is pretty much perfect and I have had minimal issues, the staff have all been lovely and helpful. My biggest issue has been the communication, I had to email to be told what time my original appointment was and there is no email or text confirmations or reminders for any of the follow up appointments which is a bit of a pain.

15 de diciembre de 2025
Opinión espontánea
Logotipo de Optimax Eye Surgery Specialists

Respuesta de Optimax Eye Surgery Specialists

Hi Laura,

Thank you for taking the time to leave a review and for your kind words about our team, we’re really pleased to hear you found the staff helpful and supportive.

We’re very sorry for the frustration caused by the lack of clear appointment confirmations and reminders. You’re absolutely right that good communication is essential, and we appreciate you highlighting this. We’re currently reviewing our systems to improve how appointment details and follow-up reminders are sent, so this experience is improved going forward.

If you’d like to discuss this further or if we can help with anything at all, please don’t hesitate to contact us directly — we’d be happy to assist.

Valorada con 5 estrellas sobre 5

I was so nervous prior to my lens…

I was so nervous prior to my lens replacement surgery however, the staff were amazing and could not do enough to put me at ease, I would highly recommend this treatment at Optimax this has changed my life. Everything from start to finish was amazing thank you for giving me my sight back!

19 de diciembre de 2025
Opinión espontánea
Logotipo de Optimax Eye Surgery Specialists

Respuesta de Optimax Eye Surgery Specialists

Thank you very much for sharing your experience with Optimax. Enjoy your life free from glasses!

Valorada con 5 estrellas sobre 5

Great service and price

Great service and price! Finally went through with getting laser eye surgery after looking into it 10 years ago. A week now after the procedure, and having just had my second check up (first being day after, second a week or so after and a 3rd due 3 months after) and my eyes are perfect.
Thank you to everyone and especially Optimax in Peterborough

18 de diciembre de 2025
Opinión espontánea
Logotipo de Optimax Eye Surgery Specialists

Respuesta de Optimax Eye Surgery Specialists

Thank you very much for sharing your experience with Optimax. Enjoy your life free from glasses!

Valorada con 4 estrellas sobre 5

Is it worth it?

I had LASIK eye surgery on Thursday at Finchley Road and wish I never went ahead with it, I was too much in my head wanting it done and was ignorant to the people around me telling me thats it’s your eyes and you shouldn’t do it if they aren’t too bad.

My prescription was low -1.5 in left and -1.75 in right for my glasses and I could see without them but blurry in long distance.

If I could go back in time to stop myself paying in full and scheduling the appointment I would absolutely do it, the experience with the people isn’t bad but the results and pain I feel and regret overweights the benefits, first 3 hours very unbearable pain and didn’t want to be alive quite frankly very dark mental state and the fact that you don’t even get monitored they just do it and you’re sent home straight away shows they just want to get as many people booked in so they can make as much as possible and I can understand that but surely they should implement a waiting room where doctors monitor you or facilitate your healing.

The next day I went into Peterborough to get my eyes tested and it turns out I have 20/20 vision but to be honest I don’t see as clearly as when I had my glasses thats either because they operated a different prescription to “last you longer” from surgeons words but this is not ideal because it takes getting used to and you always stuck in your head why did I do it if I can see perfectly with my glasses? Im sure as time passes I will adapt to this prescription but something to mention as I want to be as honest as possible.

This is my experience so far now it’s 3 days and it’s healing but now I have severe stinging when using the eye drops.

I would say please DO NOT do it if you have small prescription and glasses aren’t bothering you too much, my glasses I realise now weren’t bothering me at all and it’s amazing after you lose something how much you realise you miss it and wish you had them back. I am young to mention as well only 18 and don’t know how this will effect me moving forward as also I have to stop my boxing and protect my eyes very much for the rest of my life as in contrast I didn’t have protect or care for my eyes at all they were fine.

May this review make you think properly on why you shouldn’t go ahead because if your glasses are not a big pain you will regret having the surgery most likely.

Last thing to mention your eyes after the operation no matter how long passes will never heal as if they were never operated so that’s very important also to remember!

Edit 07.01.2026

It has now been nearly 3 weeks and I feel much better and have changed my review from a 2 star to a 4 star because my eyes have healed a lot and I don’t have sting in them any more and even when using the drops it’s all fine. One thing thats keeping it from a 5 star is because I can still see bright halos especially at night and when driving but hopefully this improves and I can say my don’t do it has now changed to a DO IT just be patient when recovering.

18 de diciembre de 2025
Opinión espontánea
Logotipo de Optimax Eye Surgery Specialists

Respuesta de Optimax Eye Surgery Specialists

Hi Marko,
Thank you for getting in touch. We’re really pleased to hear that you’ve since attended further aftercare and that everything is going so well.
Your recent check confirmed that your recovery is progressing exactly as expected. It’s great to know you’re happier with your vision and achieving such a positive result.

Valorada con 5 estrellas sobre 5

Best thing I’ve ever done

Best thing I’ve ever done! Would definitely recommend. I go mine done at the Leeds clinic who were absolutely amazing, so happy with the results and also the care during the procedure.

17 de diciembre de 2025
Opinión espontánea
Logotipo de Optimax Eye Surgery Specialists

Respuesta de Optimax Eye Surgery Specialists

Thank you very much for sharing your experience with Optimax. Enjoy your life free from glasses!

Valorada con 5 estrellas sobre 5

Cardiff Clinic Experience

I was made very welcome and relaxed at the Cardiff Clinic.
Staff very attentive and professional giving lots of reassurance and information on the procedure and what to expect from start to finish.

16 de diciembre de 2025
Opinión espontánea
Logotipo de Optimax Eye Surgery Specialists

Respuesta de Optimax Eye Surgery Specialists

Thank you very much for sharing your experience with Optimax. Enjoy your life free from glasses!

Valorada con 5 estrellas sobre 5

Could not rate optimax higher

Could not rate Cardiff optimax higher, professional friendly staff, no pressure to make a decision and very efficient with good after care

10 de diciembre de 2025
Opinión espontánea
Logotipo de Optimax Eye Surgery Specialists

Respuesta de Optimax Eye Surgery Specialists

Thank you very much for sharing your experience with Optimax. Enjoy your life free from glasses!

Valorada con 5 estrellas sobre 5

Excellent service all round.

Had cataracts removed and lens replacement done at Optimax, Charing Cross, Glasgow. One eye in November and the other last week. From the very start all the staff were professional, knowledgable and very reassuring. Surgery and follow up dates were flexible and arranged for times which suited me best.

4 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb!

Just been discharged after my final checkup with the Optimax Brighton clinic & I have to say ALL the staff were absolutely brilliant throughout. I am absolutely delighted with the outcome of my Refactive lens Exchange -a complete game changer! I would certainly recommend giving the clinic a visit if you’re considering an upgrade for your vision.
I also found their length of time in this field very reassuring.
The staff were professional, friendly and very supportive and the surgeon is amazing. 10/10 from me for a truly great experience!

29 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a wait to be seen

I had a wait to be seen, but it was well worth it.
The operation is not too bad, bearing in mind it is the eyes which is being worked on. But it is now a day later, and I am delighted with the progress. I am seeing a lot clearer now (as your sight is hazy at first, but now a lot clearer). My follow up check up was very good as well.

2 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

So pleased

I have a phobia of eyes and Fionna and the team were able to get me through my lasik appointment, they were top class from start too finish and are always on hand and happy too help, I can’t believe the value for money I got with now having 20/20 vision.

27 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

amazing experience, quality result with a highly competitive price and excellent service


For anyone in a rush my headline take-away for this review is that it was an amazing experience, quality result with a highly competitive price and excellent service.

I first reached out to Optimax (Glasgow) in October, 2025 as I made enquiry with numerous laser eye providers across the central belt of Scotland. They were by far the cheapest from the outset and Elaine was my first point of contact. She was knowledgable, high professional and extremely helpful with my array of questions. Booking in for my initial appointment was easy and involved no pressure at all to progress with any treatment.

I was looked after at my initial appointment by Lauren who was equally fantastic in terms of answering my questions, giving me a tour of the branch and facilitating my consultation with the Optometrist (I unfortunately can’t remember her name but she was brilliant). Thankfully, I was eligible for LASIK and the team were kind enough to help me navigate the booking of appointments for treatment and follow-up around my chaotic work schedule.

As a patient, I couldn’t get treatment until I had an appointment with my Surgeon - Dr Malcolm Samuel. Given that I had a little anxiety about the treatment, he spent extra time explaining each stage in detail and gave me the reassurance that I needed.

On the day of treatment, booking in was flawless and the team immediately took great care of me. I was anxious and apprehensive but the team did so much to settle my nerves. When it was time for surgery, I was looked after by the amazing Bibi, Lauren, Nicola (Nicola kindly held my cowardly hand for the duration of my treatment) and Dr Samuel. I was so surprised at how quick the treatment was. There’s not doubt that it’s a slightly odd experience getting laser eye but as the biggest coward around, I can tell you that there was no pain, the process is slick, quick and within a minute or so of walking out of the theatre - there was already an improvement in my vision.

I got leave almost immediately and followed the advice for the first few hours post-surgery which meant that I was comfortable. Within an hour - I looked out of my window and was amazed at the new high definition before me! A routine follow-up appointment took place the next day and then a week after - all consistently providing reassurance and key information.

I now have better than 20/20 vision. My eyes feel less gritty every day and I can’t emphasise enough how delighted that I am with the result. For me, it’s reassuring that I know that I can call or visit the team at any point for any advice or to help with any queries. Team Optimax Glasgow - thank you, thank you, thank you!!

14 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had surgery this week in Cardiff

Had surgery this week in Cardiff. For my laser eye surgery, it went absolutely amazing I was Nervous for nothing, loving having new eyes no glasses the staff were all amazing. And top surgeon thank you all at Cardiff kings way much appreciated xxx

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trust Optimax Glasgow with your vision.

From initial contact through to having ops on both eyes, the staff at Optimax Glasgow were excellent. Nicki and Lauren ensure you are well informed and looked after pre and post op, and the surgery team make the experience easy and relaxing.
All the staff are welcoming and friendly, making a stressful situation easy to cope with throughout.
Should you require the need for eye surgery I would recommend Optimax Glasgow the place to go.

23 de octubre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más