Optimax Eye Surgery Specialists Opiniones 

4052
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently had my vision corrected at Optimax in Cardiff. Every single member of staff was friendly and helpful and explained everything clearly and answered any questions I had. Would highly recommen... Ver más

Valorada con 5 estrellas sobre 5

I booked a consultation with Optimax. I was accommodated really well by the staff. Nadir examined my eyes and talked me through the options available to me, he thoroughly explained the processes a... Ver más

Valorada con 5 estrellas sobre 5

From the start Optimax were polite and prompt of service, which is really important as the other reputable company that I went to made me wait over half an hour on two occasions with no explanation.... Ver más

Valorada con 5 estrellas sobre 5

Im about 10 month post LASIK at optimax manchester. Its quite frankly been life changing. My vision is entirely back to normal and its hard to think i had to wear glasses or contact lenses 24/7 for 10... Ver más

Información sobre la empresa

  1. Centro oftalmológico
  2. también en la categoría
  3. Cirujano especialista en LASIK
  4. Clínica de oftalmología
  5. Hospital privado
  6. Oftalmólogo

Escrito por la empresa

Optimax is one of the UK's leading Eye Surgery specialists. We have 18 clinics nationwide and have performed over 750,000 treatments since 1991. We specialise in Laser Eye Surgery, Lens and Cataract Surgery, Dry Eye Treatment, Cosmetic Eye Surgery and Eyelid Surgery.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

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4,8

Todas las opiniones

(4052)

161 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Everyone was brilliant

Everyone was brilliant, from the lovely ladies on tbe front desk to the surgeons.
The operation (2 in my case) went incredibly well with no mucking about or time wasting.
I would highly recommend using Optimax.

23 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Experience at Optimax Birmingham

I had my laser eye surgery done at Optimax Birmingham, and I couldn’t be happier with the whole experience. From start to finish, everything went smoothly and completely stress-free.
A big thank you to Iqra and Amy — they were both so helpful, reassuring, and professional throughout the entire process. They made me feel comfortable and confident before, during, and after my procedure.
My surgery was a complete success, and my vision has improved wonderfully. I’d definitely recommend Optimax Birmingham to anyone considering laser eye treatment!

5 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience at Optimax Manchester was…

My experience at Optimax Manchester was truly phenomenal, encompassing every aspect from customer service to the expertise of the surgeons. The staff's dedication to patient care especially ASEN, SARAH and Gordon was evident from the initial consultation, where they patiently addressed all my concerns and provided thorough explanations. This level of attention and support made me feel valued and well-cared for throughout the entire process.

The professionalism and skill of the surgeons were equally impressive, instilling confidence and reassurance. Their expertise was evident in the detailed pre-operative assessments and the clear communication about the procedure itself. Knowing I was in such capable hands significantly eased any anxieties I had, making the entire experience feel safe and well-managed.

Overall, Optimax Manchester exceeded my expectations, delivering not only exceptional medical care but also a customer-focused approach that made the entire journey smooth and stress-free. The combination of outstanding customer service and top-tier surgical expertise makes Optimax a standout choice for anyone considering vision correction.

29 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cannot recommend Optimax enough!!

Cannot recommend Optimax enough! I went to Belfast branch and they couldn’t have been more attentive throughout the whole process. I was completely put at ease throughout the surgery and Dr Damani was amazing! Special shoutout to Fiona always a smiling face and happy to answer any questions!

24 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional!

The team in Glasgow put a a lot of time and effort into making sure that you’re okay and comfortable at every step in the procedure. They take a lot of time to make sure you understand everything and that you’re not rushed into anything.
Overall it was an exceptional experience.

25 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing results

Natalia, Gordon and the rest of the team at Optimax Manchester have been amazing. The consultation, surgery and aftercare have been great. Very friendly and helpful staff. My eye sight is amazing with 20 20 vision, I really noticed when I went on holiday revently I was able to go swimming without being worried about not being able to see or even worse getting water in my eyes with contact lenses in. Thank you so much, I have already recommended a friend who's had a lense replaced. Many thanks

14 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lens replacement

From start to finish the team at Leeds were professional, honest and very knowledgeable. The procedure was simple and straightforward (I had lens replacement) and was very quick. It is amazing to be able to see without glasses and contact lenses and I was able to drive after two days.

2 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Long Recovery, Lasting Issues

I had LASIK surgery at Optimax Peterborough in January 2025. It’s now October, and although my eyes are better than they were during the worst parts of my recovery, they are still worse than they were before surgery. I genuinely wish I had never gone ahead with it.
On the day of the procedure, I was left waiting for hours. Immediately after the surgery, there was an issue with my right eye. This was never properly explained at the time and only added to my anxiety. The aftercare that followed was inconsistent and reactive. I had to repeatedly push for help when things began to deteriorate, including multiple urgent visits, phone calls that went unanswered, and being passed between clinicians.
My right eye developed DLK (inflammation under the flap), then an epithelial erosion, followed by extreme dry eye and light sensitivity. I was unable to drive, unable to work, and unable to care for my child for weeks. My son had to live with his grandparents while I recovered, for nearly two months. I had to rely on work colleagues and family to get to appointments and was in constant pain for a long time. Even now, I suffer from dry eye and light sensitivity.
Optimax’s internal complaints process was dismissive. They eventually admitted communication could have been better but refused to take accountability for how distressing and disruptive this experience has been. They denied that anything went wrong, despite me needing months of follow-up, steroids, and support.

25 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Do it, you won’t regret it.

I’m writing this review 6 weeks after my surgery. I had my consultation at the Peterborough practice and everyone there was super friendly. I had my surgery at the Leicester practice. The doctor (I think their name was Dr Bohjani) was amazing. They were so reassuring and patient and talked me through everything they were doing. Honestly I wish I’d contacted them sooner. The surgery went great. They give you great aftercare advice. And I was able to see comfortably the next day. I’ve had a couple of check ups and my vision is perfect.

14 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and support

Just been discharged from the Brighton surgery after LASEK treatment and I couldn’t be happier. Great service from start to finish. The treatment itself was really smooth and the surgeon explained the whole process. I experienced high levels of discomfort for the first 24 hours but this was managed by the pain drops. I was back to day driving after a week and night driving after a month. Thank you to everyone at Optimax Brighton.

23 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lens replacement at Maidstone Clinic

I had lens replacement at the Maidstone clinic March 2025. I have now been discharged with 20/20 vision after wearing glasses for 20 years.

I cannot fault the service I received. There was no hard sell and all the staff I encountered went above and beyond.

Big shout out to Isobel, Ineta, Ugo and Aimee.

Great customer service every step of the way.

I can highly recommend the Maidstone Clinic for 5 star treatment.

Thank you all.

8 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional, caring, all round great service

I had Lens Replacement Surgery on August 9th. The results are great. Before I had to wear both reading and distance glasses, drove me crazy going between two sets of glasses. Now I can see perfectly. Yes you do get a halo from headlights at night but it's not that bad and I just wear anti glare glasses. Small price to pay for getting 20/20 vision back.
The staff were all amazing couldn't be more helpful and caring. Answered all questions and didn't push you into a decision. I highly recommend Optimax.

9 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had LASIK done at Optimax Belfast

Had LASIK done at Optimax Belfast and honestly couldn’t be happier. The team were super friendly, explained everything clearly, and made the whole process feel really easy. Recovery was straightforward and within a few days my vision was better than I ever imagined. No more glasses or contacts – absolutely life-changing. Highly recommend!

1 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Experience and Outstanding results! 2020 vision next day!!

I was recommended by a friend and I did my laser eye surgery LASIK last 3 weeks and I gotta say it was so worth it and wished I took it sooner. The process was completely painless and even the first night which I was expecting discomfort, felt nothing and started driving the next day. My vision is now over 20/20 following the first aftercare check! Thank you Dr Jan and Optimax Manchester for the vision! I am already spreading the good word now.

5 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, made me feel at ease and reassured me in all aspects of the procedure. Would highly recommend!
Huge Thanks to the Optimax team.

22 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Flawless service

Flawless service from everyone.I felt valued and looked after. Totally professional, friendly and caring service from beginning to end. Being able to see clearly after more than 50 years of terrible sight made this a very emotional time for me and I was treated with respect and kindness throughout. Thoroughly recommend.

22 de agosto de 2025
Opinión espontánea

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