We have just booked a cruise with Panache Cruises via Catherine. She was extremely helpful, gave us useful advice and was responsive and friendly without being pushy. I am pleased that all our follow... Ver más
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Consulta las opiniones de los clientes
From the first contact with Kelsey to after we got home, the customer service was outstanding. Nothing is too much trouble, Panache really do go that extra mile. I also added a luxury package to our... Ver más
Helen at Panache was extremely knowledgeable and endlessly patient with the advice offered to us on booking our very first cruise. From the outset she understood the brief, actively listened to our c... Ver más
First class support and guidance from Kelsey Sutherland. From the outset Kelsey made the booking process easy and she got us a great price. It was a special birthday for me while we were away and Kels... Ver más
Información sobre la empresa
Escrito por la empresa
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Información de contacto
Strawberry Fields, PR7 1PS, Chorley, Reino Unido
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
4,9
Excelente
3 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 37% de las opiniones negativas
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Another 2 cruises booked with Lisa at…
Another 2 cruises booked with Lisa at Panache. excellent service as usual, would highly recommend this cruise company
28 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Kim Sneddon,
Thank you for your wonderful review. We’re delighted to hear you’ve booked another two cruises with Lisa and that her service continues to impress. Your recommendation means a great deal to us, and we look forward to arranging many more memorable cruises for you.
Best Regards,
Panache Cruises
Very knowledgeable and personable
Eric was very intentional and personable. He did an outstanding job explaining the details of our cruise and gave us great recommendations for cabin selection, etc. Would definitely book with Panache (especially Eric) again.
29 de mayo de 2026
Respuesta de Panache Cruises
Dear M.Roberts,
Thank you for sharing your experience. We’re delighted to hear that Eric provided such intentional, personable service and guided you so well through the cruise details and cabin recommendations. We truly appreciate your feedback and look forward to welcoming you back to Panache Cruises again.
Best Regards,
Panache Cruises
Elitsa Nixon was very helpful with the…
Elitsa Nixon was very helpful with the completion of our Danube river cruise .
28 de mayo de 2026
Respuesta de Panache Cruises
Dear Mrs Evenden,
Thank you for your feedback. We’re delighted to hear that Elitsa was so helpful in completing your Danube river cruise booking. We truly appreciate your kind words and you taking the time to share your experience.
Best Regards,
Panache Cruises
Pleasant chat.i knew what cruise I…
Pleasant chat.i knew what cruise I wanted and quote
Was delivered quickly ( good price]felt relaxed
28 de mayo de 2026
Respuesta de Panache Cruises
Dear Mr & Mrs Mcwilliams,
Thank you for sharing your experience. We’re so pleased to hear that your chat was pleasant. It’s great to know our team delivered your quote quickly and at a good price, helping you feel relaxed and confident throughout the process.
Best Regards,
Panache Cruises
Jill was brilliant
Jill was efficient, professional and succeeded in securing a better price than we could get directly with the cruise line. She was brilliant!
28 de mayo de 2026
Respuesta de Panache Cruises
Dear Philip Holt,
Thank you so much for your wonderful review. We’re delighted to hear that Jill delivered such efficient and professional service, and that she was able to secure a better price than booking directly with the cruise line. Providing exceptional value and support is exactly what we aim for, and it’s fantastic to know Jill made your experience a brilliant one. We truly appreciate you taking the time to share your feedback.
Best Regards,
Panache Cruises
Respuesta de Panache Cruises
Dear Jim,
Thank you for taking the time to share your feedback. Prompt, friendly service is exactly what we aim to deliver, so we are delighted that this was your experience.
Best Regards,
Panache Cruises
Five star company…
We have used Panache for several years now taking in a good number of cruises.
The company’s general philosophy has been ongoingly a huge incentive to rebook.
We have had exceptional service from both Lisa Buckley and particularly Katy Brennan. Five stars consistently is extremely difficult to achieve but Panache deserve everyone. We look forward to booking many more cruises with them.
28 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Customer,
Thank you for your wonderful review and for choosing Panache Cruises over the years. We’re delighted to hear Lisa and Katy have consistently delivered exceptional service. Your loyalty and five star praise mean a great deal to us, and we look forward to arranging many more memorable cruises for you.
Best Regards,
Panache Cruises
Excellent knowledge and service
I have booked with Panache Cruise many, many times and always enjoyed talking to their very knowledgeable staff. They have visited many of the destinations and speak with first hand knowledge. My cruise consultants are Wendy and Amanda both of whom I highly recommend. They are very experienced and know their stuff and their recommendations have never let me down. I WOULD HIGHLY RECOMMEND PANACHE AND THEM.
8 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear ROBERT,
Thank you so much for your wonderful review and for being such a loyal guest of Panache Cruise. We’re delighted to hear that you’ve consistently enjoyed your experiences with us and that our team’s first hand knowledge has made a difference in your cruise planning. Wendy and Amanda will be thrilled to know how highly you recommend them. Their expertise and passion for creating exceptional cruise holidays are exactly what we strive to deliver, and it’s fantastic to see that reflected in your feedback.
Best Regards,
Panache Cruises
Panache Cruises
Our booking experience with Panache Cruises has been a positive one. Nichola has been very helpful and offered us a competitive quote. With the support of Panache Cruises we look forward to our River Cruise next year.
27 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Martyn Short,
Thank you for your lovely review. We’re delighted to hear that your booking experience with Panache Cruises has been such a positive one. It’s wonderful to know that you were with provided helpful guidance and a competitive quote while supporting you through the process. We truly appreciate you choosing to book your river cruise with us and hope you have an incredible journey next year.
Best Regards,
Panache Cruises
Respuesta de Panache Cruises
Dear Mike Maudsley,
Thank you for your feedback. We’re pleased to hear that you found our staff to be so knowledgeable. Providing expert guidance is something we take great pride in, and we appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
Competitive price with Courtesy
We knew the cruise that we were interested in doing. We contacted Panache for the 1st time for a price. It was a good productive experience . Elitsa was so very helpful & in no way did we feel rushed. The price quoted was most encouraging & we felt it was a hassle free booking process.
23 de mayo de 2026
Respuesta de Panache Cruises
Dear Ronnie M,
Thank you for your wonderful review. We’re delighted to hear that your first experience with Panache was such a positive one. It’s great to know that Elitsa provided helpful, unhurried support and made the entire process feel smooth and hassle free. We’re also pleased that the price was encouraging and that you felt confident moving forward with your booking. We truly appreciate you choosing Panache Cruises.
Best Regards,
Panache Cruises
Always friendly and professional
Always a friendly, professional service from Panache. Our first experience with Jill who was very helpful and efficient and very keen to help with any queries we had. Thoroughly recommend Panache. Have used them to book several cruises now.
23 de mayo de 2026
Respuesta de Panache Cruises
Dear Mrs D W,
Thank you for your wonderful review. We’re delighted to hear that you’ve consistently received friendly and professional service from Panache, and that your first experience with Jill was so positive. It’s great to know she was helpful, efficient, and eager to support you with any queries. We truly appreciate your continued trust in us and your recommendation.
Best Regards,
Panache Cruises
Excellent service, great patience and thorough knowledge.
The agent, Wendy , was patient, knowledgeable and friendly. She enabled us to book a luxury cruise featuring a favourite line, and all our additional requests. All Kudos to the company and the staff.
26 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Kathleen Higgins,
Thank you for your excellent review. We’re delighted to hear that Wendy provided such patient, knowledgeable, and friendly support while helping you secure your luxury cruise. It’s wonderful to know she was able to accommodate all your requests and match you with a favourite cruise line. We truly appreciate your kind words and are proud to have earned your praise for both our team and our service.
Best Regards,
Panache Cruises
Nikki at Panache went above and beyond…
Nikki at Panache went above and beyond on a Sunday when our luggage got left behind when we had flight delays and disruptions, she made calls and helped to get our bags on a direct flight that made it to us right before we boarded the cruise. She was also very responsive and helpful to work with overall! We got a great rate on our cruise and would work with Panache again!
25 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Melissa Miles,
Thank you for sharing your wonderful feedback. We’re delighted to hear that Nikki was able to step in and support you during such a stressful travel situation. Going above and beyond to ensure your luggage made it to you in time is exactly the level of care we aim to provide. It’s great to know she was responsive, helpful throughout your booking, and secured a great rate for your cruise. We truly appreciate your kind words and are thrilled to hear you’d choose to work with Panache again.
Best Regards,
Panache Cruises
A highly professional and helpful company
I have used Nicole Barrett at Panache as my cruise connoisseur for four cruises and they have been organised brilliantly, she really does go the extra mile for her clients. She is helpful and professional and extremely knowledgeable about the cruise companies. Highly recommend.
21 de mayo de 2026
Respuesta de Panache Cruises
Dear Caroline S,
Thank you for your fantastic review. We’re delighted to hear that Nicole has supported you so expertly across four cruises. Her professionalism, deep knowledge of the cruise lines, and commitment to going the extra mile are exactly what we strive to deliver. We truly appreciate your continued trust and your high recommendation.
Best Regards,
Panache Cruises
I have booked this cruise for my mum…
I have booked this cruise for my mum and I in August this year and I found it very easy to do with the assistance of Louise our cruise consultant or connoisseur as they call themselves.
21 de mayo de 2026
Respuesta de Panache Cruises
Dear Diane Corsham,
Thank you for your lovely feedback. We’re delighted to hear that booking your cruise was so easy and that Louise provided such helpful support throughout the process. Her friendly guidance and expertise are qualities we value greatly. We truly appreciate you choosing Panache Cruises, and wish you and your mum a wonderful cruise when the time comes.
Best Regards,
Panache Cruises
Scott Perry never disappoints
Scott Perry never disappoints! I’ve booked a number of cruises direct with him at Panache Cruises and get an immediate, knowledgeable and friendly response. Nothing is too much trouble, bookings are arranged and sorted with efficiency and speed. He is so competent I have recommended at least 4 other people who have been lucky enough to book through Scott!!
23 de mayo de 2026
Opinión espontánea
Respuesta de Panache Cruises
Dear Lesley,
Thank you for your fantastic feedback. We’re delighted to hear that Scott continues to deliver the immediate, knowledgeable, and friendly service you’ve come to rely on. His efficiency and dedication to getting everything arranged quickly are qualities we value highly. It’s wonderful to know you’ve trusted him with multiple bookings and even recommended others who have enjoyed the same great experience. We truly appreciate your loyalty and your confidence in Panache Cruises.
Best Regards,
Panache Cruises
Great customer service by Jill
Great customer service by Jill. Nothing was too much trouble.
24 de mayo de 2026
Respuesta de Panache Cruises
Dear Mr Nigel Humphrey,
Thank you for your kind feedback. We’re delighted to hear that Jill provided such great customer service and that nothing was too much trouble. We truly appreciate your comments.
Best Regards,
Panache Cruises
Lisa was exceptionally helpful and did…
Lisa was exceptionally helpful and did everything she promised so we are very happy
24 de mayo de 2026
Respuesta de Panache Cruises
Dear Linda,
Thank you for your lovely feedback. We’re delighted to hear that Lisa was so helpful and delivered everything she promised. We’re thrilled you’re happy with the service and truly appreciate you choosing Panache Cruises.
Best Regards,
Panache Cruises
Jill was extremely helpful and…
Jill was extremely helpful and friendly, listened to our needs and tailored the right cruise for us. Being 1st time cruisers we were very nervous but was put at ease and walked through everything stage by stage.
23 de mayo de 2026
Respuesta de Panache Cruises
Dear colin,
Thank you for sharing your lovely feedback. We’re delighted to hear that Jill was so helpful and friendly while guiding you through your first cruise booking. It’s wonderful to know she listened to your needs and made the whole process feel clear and reassuring. Wishing you a wonderful time on your cruise when the time comes.
Best Regards,
Panache Cruises
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