Parrot Supplies Opiniones 

209
•
TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered over 12+ big parrot toys. The deals they had online was great especially for the quantity and quality. Cheapest place to buy parrot toys so far even cheaper than local pet shops. Not only that... Ver más

Valorada con 4 estrellas sobre 5

Swift delivery of my large parrot cage, packed really well, no damage, instructions were minimal so you need your macano head on. The company does need to send customers an invoice via email or text... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

AVOID this company at all costs, sent out a damaged playstand and are refusing to have it back, very rude, items in unusable condition! I can see another review saying the same thing! Should of... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Avoid at any cost. 🚫🚫🚫I wouldn't recommend this company to anyone. Horrible experience. Paid £8 for an express delivery. I recieved the goods over 2 weeks after placing the order. When I went to re... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de aves
  2. Tienda de animales

Escrito por la empresa

Welcome to Parrot Supplies. We stock the latest and often exclusive Parrot toys, accessories and feed. You can visit us at Parrot Supplies, Unit 2B (2&3) Bilsthorpe Business Park, Bilsthorpe, Newark, Nottinghamshire, NG22 8ST


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

209 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 80% de las opiniones negativas

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2,7

Todas las opiniones

(209)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I ordered a large bird cage

I ordered a large bird cage. It was really good value and was a lot cheaper than other websites were selling the same cage for.
I placed my order and emailed the company the next day, just to confirm when it would be dispatched.
The company were very fast to respond and had actually dispatched it that same day!
It arrived the next day in perfect condition.

So impressed with my experience that I have placed a further order with them for parrot toy and a carry bag.

17 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Selection

Parrot-Supplies has the best selection of parrot products on the internet. They also have fast shipping and the best customer service they are always willing to help

16 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Parrot accessories

Quick response from a very friendly customer service, speedy delivery and great quality items for an amazing price.
Highly recommended business!
Thank you!
Eva

18 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

PLEASE Don’t buy from this guy his…

PLEASE Don’t buy from this guy his customer service is terrible. Bought a cage but i had to send it back as i ordered the wrong one and he originally charged me £5.99 to deliver the cage to me. when I sent it back he took £120 out of my refund and his explanation was £120 (the cost delivering the cage to you). You also have to pay to send the cage back on a pallet to him so that was £133. So I’ve paid £250 and have no cage. Shocking behaviour. Will never buy off this guy again

2 de noviembre de 2022
Opinión espontánea
Logotipo de Parrot Supplies

Respuesta de Parrot Supplies

Hi,

Thank you for taking the time to write this review,

Yes that is correct you purchased the Santos Play Top Parrot Cage from us on the 2nd November and our drop ship supplier delivered the cage to you on the 3rd November so (next day delivery) via a pallet courier service,

You then contacted us a couple of days later to say you had ordered the wrong cage and that you would like to go ahead and return it, which we said that's fine but you would need to cover the return postage costs and it must be returned back to us in the same condition and also returned the same way it was when it was originally delivered to you via a pallet courier service which you agreed to and did.

It was also explained to you before returning the cage back to us that we wouldn't be returning the original postage costs because this was your mistake and not ours which you agreed to,

Even though our website has a flat-rate delivery charge of £5.99 the actual costs to deliver parrot cages is incorporated into the prices of each cage and palletized cages do cost around £120 but this is worked into the price you see displayed on our website, as you found out yourself when returning the item back to us pallet courier services cost around £120 so I don't really understand why you have left this review when this was a costly mistake made by yourself and not a fault with anything we have done.

You got the item you ordered but you ordered the wrong cage and its been a costly mistake to make on your part and we certainly shouldn't be blamed for it.

**** For the past 2 years and over 15,000 website transactions (Orders) I don't really think 10 bad reviews on this TrustPilot website is bad do you, Lets be honest people only find these review sites to spread hate****

In our experience people only leave these reviews to blackmail us as a way to get further discounts or money off next orders.

Valorada con 1 estrellas sobre 5

AVOID at all cost this company is a…

AVOID at all cost this company is a scam no response from seller no answer from telephone paid for delivery for a parrot cage and not item has arrived although they lie and tell you delivery is 2 to 3 days ....absolutely disgusting....

29 de octubre de 2022
Logotipo de Parrot Supplies

Respuesta de Parrot Supplies

Hi,

I have just checked and cannot find anywhere that you have either emailed us, or purchased anything from us so this is a false review.

**** For the past 2 years and over 15,000 website transactions (Orders) I don't really think 10 bad reviews on this TrustPilot website is bad do you, Lets be honest people only find these review sites to spread hate****

In our experience people only leave these reviews to blackmail us as a way to get further discounts or money off next orders.

Valorada con 5 estrellas sobre 5

Excellent!

Excellent!! I have a extremely fussy parrot that I struggle to get food that he will actually eat, I emailed a few companies and got some generic emails apart from Parrot-Supplies who took the time to give me a proper answer and suggested some foods that I purchased and they arrived the next day, they also gave me some advise that seems to be working as he is eating better than he has for a long time, I really appreciate good customer service and these are the best

12 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Best Parrot Toys!!!!

The best parrot toys I have ever purchased, I have been keeping Parrots and Macaws for around 25 years now and I have always struggled to find good large toys especially that suit Macaws, I have all the Parrot-Supplies range and buy one of the large 6 toy packs every few months as my birds absolutely love them, I have also recently been buying NutriBerries as the large boxes work out a lot better value than the tiny bags pet shops sell

31 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Experience and will be recommending

We have just recently moved into our new house and decided to treat our African grey parrot to a brand new parrot cage / home as well, so decided to purchase the liberta endevour parrot cage from parrot supplies the service was fantastic ordered on the Sept 14th and it was delivered the very next day on the 15th, this cage is huge and very roomy for just one African Grey, overall a fantastic experience and will be recommending parrot supplies to all my fiends with parrots.

14 de septiembre de 2022
Opinión espontánea
Logotipo de Parrot Supplies

Respuesta de Parrot Supplies

Hi David,

Thank you for taking the time to write this review

We are very pleased you are happy with the parrot cage and we hope your African Grey loves his/her new home.

Kind Regards

Parrot-Supplies

Valorada con 5 estrellas sobre 5

Simply The Best

I have only recently got a parrot so I needed everything (cage, food, toys etc) I tried a few local pet shops and gave up!! so I did a bit of searching on the internet and found this place, it was a major relief to find everything I needed (a few bits I didn't think I did before) it all came really quickly and I am so happy with what I received, in future it will be the only place I use, the cage especially called a California looks really smart

15 de septiembre de 2022
Opinión espontánea
Logotipo de Parrot Supplies

Respuesta de Parrot Supplies

Hi James,

Thank you for taking the time to write this review

We are very pleased you are happy with the parrot cage, parrot toys and we hope your parrot loves his/her new home and toys.

Kind Regards

Parrot-Supplies

Valorada con 3 estrellas sobre 5

No sign of delivery

Order placed 10 days ago, check out says 2/3 days delivery for £5.99.

Still no sign of package and no responses to my emails from the owner.

If they can’t honor the delivery it shouldn’t state 2-3 days. It is misleading and now I’m forced to buy additional food from another supplier as my parrots are left with no food.

Also it was a large order of food, I will be looking for a refund if the food is never delivered. Will give it another week before I contact my card issuer.

Update. Got a reply from owner saying it’s Royal mails delays… still quite disappointed for the super slow delivery. Shouldn’t be so long for food supplies.

12 de agosto de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

parts missing

cage just arrived very nice one problem is no tray for the bottom so when he poops its goign to go on the floor not good i ve emailed them twice there no phone number really disapointed as i waited in all day my parrot was in his travel cage as i chucked is old one knowing he was having a posh new one only to find hte tray missing not good

7 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

We Lost £170 online buying from PARROT SUPPLIES

We ordered a cage costing £170 for our Parrot online from PARROT SUPPLIES.
My husband opened the package at the weekend to make the cage up and the cage was badly damaged. We emailed PARROT SUPPLIES who responded on Monday saying all damage has to be reported within 24 hours of delivery.
There is NO PHONE NUMBER for this company so we emailed asking them to phone us.
They just kept sending the same email saying damage has to be reported within 24 hours.
We are now £170 out of pocket and no nice new cage for our Parrot.

31 de mayo de 2022
Valorada con 5 estrellas sobre 5

Great service all round

Very pleased with the service received from ordering to receiving the items. The products are discounted heavily and received them very well packaged. Customer service to also great as I received replies out of office hours. Would use Parrot Supplies again. Thanks

11 de mayo de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Misleading prices

Misleading prices.
Good items. We got our double cage and toys. But after ordering on several occasions I have notice quite big price jumps. One of the toy packs has gone up by £12 in quite short time. And for the price it is now, I can get better toy pack from another supplier. Will not be using anymore this seller as "sales" advertised on website are not really sales if prices continues to increase.

26 de abril de 2022
Valorada con 5 estrellas sobre 5

First time order

This is the first time I've ordered from Parrot Supplies and I am more than happy with their service. They had an issue with the website at the time of my ordering but they got in touch straight away to sort my order. They have a very good selection of bird products. I would definitely use them again.

25 de marzo de 2022

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