Personalise.co.uk Opiniones 

170
•
TrustScore: 2 sobre 5

2,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered an item for 7.99 on the 15th of September and paid 8.95 NEXT DAY delivery guaranteed. To everyone’s surprise I still haven’t received this item. I needed it for the 18th for sentimental reas... Ver más

Valorada con 1 estrellas sobre 5

Absolutely shocking service! Ordered four personalised stocking within two hours received an email informing me my items where no longer in stock and I will be refunded... two weeks later I still have... Ver más

Valorada con 5 estrellas sobre 5

I was unfortunate enough to have an error made by the printing company with my personalised album. After using the aftercare service on the website I received call straight away from a lovely lady cal... Ver más

Valorada con 1 estrellas sobre 5

Ordered a personalised book, fly sheet is the personalised part, ordered as close of business, realised when I screenshot the order I had a mistake. Customer contact form wasnt working, so found emai... Ver más

Información sobre la empresa

  1. Tienda de regalos

Escrito por la empresa

About Personalise.co.uk As you may have realised from our websites name we love personalised gifts and we've built our business up all around personalising products, when you personalise a gift it shows that you have put that extra thought into buying a present for someone.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,0

Todas las opiniones

(170)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service - Charlotte C was extremely prompt in attending to my e-mail and provided exactly the information I needed to resolve the matter. Very impressed.

20 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Crystal clock

Great communication from Becca when I contacted about my order. The clock I ordered is lovely and exactly how I wanted it to look for a special birthday gift.

12 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service

I ordered a personalised wall clock and emailed the team to find out when I could expect it to be delivered. Becca responded very quickly and advised me that my gift had been dispatched and would be delivered by Royal Mail. Looking forward to getting it.

12 de septiembre de 2022
Opinión espontánea
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Respuesta de Personalise.co.uk

Hi Graeme,

Thank you so much for your valued review!

Valorada con 5 estrellas sobre 5

A Senior Moment; promptly corrected.

I have recently ordered a personalised mug and thanks to a 'senior moment', I had to amend my order.
This was dealt with very promptly by Charlotte.
My Thanks to her and looking forward to now receiving it.

26 de agosto de 2022
Opinión espontánea
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Respuesta de Personalise.co.uk

Hi Alan,
Thank you for your feedback. It is really appreciated.

Valorada con 5 estrellas sobre 5

Great Service from Becca,

Great Service from Becca,
Very helpful and fast response!

31 de agosto de 2022
Opinión espontánea
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Respuesta de Personalise.co.uk

Hi Jos,

Thank you for your positive review.

Valorada con 5 estrellas sobre 5

Great service from Charlotte.

Great service from Charlotte.
Had to amend a part of my order and she did this quickly and confirmed it all by email.
Thank you Charlotte. Now looking forward to receiving my order.

30 de agosto de 2022
Opinión espontánea
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Respuesta de Personalise.co.uk

Thank you so much for your valued review!

Valorada con 5 estrellas sobre 5

I am extremely impressed with the…

I am extremely impressed with the service from personalise.co.uk

I placed an order on 11.8.22 at mid day for two small items for my son's 21st birthday which required engraving.

I emailed Charlotte on 12.8.22 at 9.30am to enquire on estimated delivery time and she replied almost instantly with the tracking details.

The order was delivered at 10am on 12.8.22, less than 24 hours after placing the order.

Thank you for the brilliant service.

12 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Becca was helpful, polite and informative. She replied quickly and helped get the issue resolved. Thank you!

29 de julio de 2022
Opinión espontánea
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Hi Melissa,

Thank you so much for your valued review!

Valorada con 5 estrellas sobre 5

Super speedy service

Ordered a memorial vase and I couldn't be happier. Taking it abroad and left it a little late on ordering. It has arrived today after ordering it 5 days ago on a weekend. Fully personalised and packed so I can just pop it in suitcase. Thank you so much it's perfect

28 de julio de 2022
Opinión espontánea
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Hi Carron,
Thank you so much for your kind words.

Valorada con 5 estrellas sobre 5

Perfect- ordered a personalised lunch…

Perfect- ordered a personalised lunch watch and somehow when processes order the personalisation had disappeared. Emailed straight away and Charlotte was amazing sorted it all out for me! Brilliant service will definitely be ordering from them again!!

25 de julio de 2022
Opinión espontánea
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Hi Sarah,
Thank you for your great review.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. was very helpful.
☆☆☆☆☆ stars.

22 de julio de 2022
Opinión espontánea
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Respuesta de Personalise.co.uk

Hi Warren,

Thank you for shopping with us and taking the time to share this feedback.

Valorada con 5 estrellas sobre 5

Charlotte was extremely helpful and…

Charlotte was extremely helpful and replied quickly to resolve an issue I had with delivery. Very happy with the outcome and help at hand.

19 de julio de 2022
Opinión espontánea
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Hi Oliver,
Thank you for the feedback. It is very kind of you to share.

Valorada con 5 estrellas sobre 5

I bought a beautiful personalised…

I bought a beautiful personalised diamond paperweight but it arrived with some missing text. When I got in touch with customer services, Becca replied very quickly and said she would organise a replacement. It was a huge relief and pleased to have great customer service from Becca!

18 de julio de 2022
Opinión espontánea
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Respuesta de Personalise.co.uk

Thank you for your lovely feedback and review.

Valorada con 5 estrellas sobre 5

Order Confirmation Enquiry- Speedy Response

I ordered a jug for my sister's teacher as an end-of-term gift. I did not receive the confirmation email, however, after contacting the company using their enquiry form on their website, I was able to receive my confirmation order and details about when it will be dispatched to me. Charlotte C, who answered my enquiry, was very efficient in replying. Thank you, Charlotte C!

13 de julio de 2022
Opinión espontánea
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Respuesta de Personalise.co.uk

Hi,

We are so pleased that you are happy with the service provided and I thank you for leaving your positive feedback.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. I wanted a diamond wedding anniversary gift that’s different from the usual run of the mill gifts. A beautiful diamond shaped paper weight, beautifully engraved. I am so pleased I found Personalise and a “diamond” gift for a diamond couple. Would certainly recommend and purchase from again.

12 de julio de 2022
Opinión espontánea
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Respuesta de Personalise.co.uk

Thank you so much for your valued review Thelma!

Valorada con 5 estrellas sobre 5

Customer service is very good.

Placed an order but had a little hiccup with it,but thankfully to simona all has been rectified .customer service has been on the ball.would recommend to family and friends.

6 de julio de 2022
Opinión espontánea
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Respuesta de Personalise.co.uk

Hi,

Thank you for taking the time to leave your review.

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