Perx Reward Opiniones 

What a terrible experience. Your customer support team are rude, condescending and not willing to help. Order processed in time for Christmas but they won’t be fulfilled now in time for Christmas. Keep hiding behind the central bank restrictions, which are not applicable in this case. I should have read the reviews before ordering. Do not use this company, horrendous experience.

Jenny our Account Manager has been so helpful all year but particulary during these past couple of weeks (our busiest period!!) She helped one of our employees get sorted on Dec 22nd and did so within the space of an hour.

Thanks to Perx and Jenny!

The card never works as it should. Now, I am trying to create a new account, as I got the card from my employer. The system doesn't allow me to accept Terms and Conditions... really? The same experience last year. How you manage to be still in business is beyond me. If I didn't receive the card as gift, I would never use you. Your services just do not improve...

Perx as a company is totally shit!!! They don;t resolve the issue and keeping going round an dround and saying they will excalate the issue and will be repsonded within 2-3 buisiness days. I am not able to log in the get me ecard app through the perx igital card link. I get error saying user was not found. Its been 5 days now , this is my Christmas gift I am suffering with this shite Perx compnay. This Company should be closed , user response is bad as seen below.

Unable to see the amount left on the card

It took two days from receiving the email, multiple attempts at registering it, deleting and re-downloading the app, and several phone calls to actually be able to access the funds. This issue has been the same for all my colleagues. Adding to this issue, it's actually very hard to find retailers that accept it. I wish my employer would use another company

It was very easy to use. Weldone.

It's fantastic and super easy to use.Love it a lot.

Have received this card as a gift two years in a row and haven't had any issues with it. But not everywhere accepts the swipe and signature so adding a PIN option would be good.

This is our third year using the Perx Reward Card for our employees and the vast majority have never had an issue activating their card. It is true that for the few that did I do know they had some difficulty in getting through to customer support. This year I processed our order by email via the Key Account Manager, Jenny Foley- Kelleher. A very fast response and prompt customer care service. I have to say that Jenny is just brilliant. Ever so helpful and she ensured our order was processed and delivered on time. I also found that Perx Reward offer the best value in the reward card arena.

At first, it was difficult because I couldn't register but hours later, it worked and every other thing worked smoothly as well. Especially using my perx card.

Thank you!

I would agree with all previous reviews about the Perx digital gift card service as appalling!!

I was gifted a digital gift card from my employer on the 11/12/2025, since then I have sent multiple emails asking for assistance as the submission to request verification code does not work and no email has been received. All I get is " can you please confirm email address, currency, voucher amount..." and then no further communication. I have called the help line and was told that they would need to escalate this and will be contacted about the issue .... To date no call.

Today if have just received an email congratulating me on activation of my gift card and is loaded in my Wallet but it isn't!!!!!!!!!! I am still waiting for verification code and don't have an account!!!

This is absolutely ridiculous!!! Would not record this service to anyone!!

Ian

This card is very useful and easy to use; it's accepted by all establishments in Europe and the statement is easy to access. I recommend it!

Hi,

I found the setup so easy, as soon as i received the email to activate my card, it was as simple,

Received card a few days ago, followed instructions. However, balance on card showing as an old balance of €6.23. Have been onto support on phone and by email and still cannot access funds.

Easily compatible with Google Pay wallet.
Card was not able to be added to my Samsung Pay.

But once I switched to Google Pay, it is working well.

If I could give 0 I would

Very fast service and customer care service is so prompt and accurate. Jenny Foley-Kelleher have to say is so helpful and efficient.

I dealt with a lady called Jenny Foley-Kelleher who was very professional & Helpful to deal with .Cards where out to be in a couple of days .

I put through a large order for digital Perx cards fo the first time and due to a change in our internal process we had lots of questions. Jenny provided first class support, her responses were timely and always super helpful. Feedback from staff so far has been positive, cards were received timely and were easily added to their apple wallets. We plan to become reoccurring customers.