Good sturdy black pole and easy to fit. Wall bracket fitting instructions were not appropriate to the brackets supplied with my pole, though it was easy enough to work out how to fit them. Not the bes... Ver más
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Consulta las opiniones de los clientes
Perfectly reasonable product for the price and delivery was quick. One pole finial was broken. Contacting customer service was easy however returning the poles seemed quite difficult. As I'd also pur... Ver más
Corresponded by email and received prompt and very helpful replies. Price and postage were very reasonable and we actually managed to get what we wanted after struggling elsewhere.
Excellent experience. Chose a long, brushed gold pole with 30 rings. It had good reviews which helped me decide. It arrived well packaged and with the appropriate fittings. My husband fitted it quite... Ver más
Información sobre la empresa
Escrito por la empresa
Poles Direct stocks a vast collection of curtain poles in an enormous selection of sizes and styles. With poles ranging from metal to wood, chrome to bronze, plus an enormous choice of accessories and finials, we are sure to have something to meet your needs. We offer free delivery and fantastic savings.
Información de contacto
Building 2, Colne Bridge Road, HD5 0RH, Huddersfield, Reino Unido
- 01924 481711
- info@polesdirect.com
- www.polesdirect.com
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Poles Direct (28mm Allure Signature Black Nickel End Cap Eyelet)
I bought my first pole in January and was so impressed have just ordered an fitted two more similar poles. Very good website, ordering process and delivery service. Fitting instructions easy to follow, if you have the tools and relevant DIY skills it shouldn't be a problem.
Arrived well before dispatch date thank…
Arrived well before dispatch date thank you.
Good product swiftly delivered
Awful returns process and very slow…
Awful returns process and very slow responses over email. They will ask you to send it back at your own cost to a desolate warehouse and then there will never be anyone at the returns address to accept the order so delivery would just get attempted again and again until it gets returned back to you all. They won’t refund you unless you are super persistent and chase non stop also.
Poles Direct Product Selection & Ordering
Poles Direct maintains a superb, well-presented website which is easy to navigate in order to facilitate product selection. All the required information is easily accessible and the prices are very competitive. Upon receipt of my curtain pole kit I was delighted as the product met all my expectations. Thank you.
Good quality
I ordered 2 curtain poles, one of which was cut to size; very happy with that and the poles appear to be of good quality. The courier DHL was 5 days late in delivering. Customer Service was very helpful, professional and friendly in chasing up on the delivery.
Excellent customer service
I received notification that my delivery was being returned to sender due to damage. I called the company right away and spoke to a lovely lady by the name of Millie (Amelia) who promptly assured me that a new parcel would be on its way in no time and was very apologetic. She is an asset to your company so thank you for the fantastic customer service Millie.
These poles are great value
These poles are great value, well made and excellent customer service. Highly recommended
Bracket not strong enough it broke
Bracket not strong enough it broke. No instructions supplied.
Excellent service and good quality…
Excellent service and good quality product. Thanks
Good quality
Good quality, went for gold which looks great, as always fixings I wouldnt use
Because it went well from ordering to…
Because it went well from ordering to deliver.And the quality was great.
Such an easy process
Such an easy process. Choose the poles you’d like. Option to Cut to size. Perfect. Often ones bought in stores are a certain size that would need to be trimmed.
Haven't received my order yet..
Haven't received my order yet... no updates either.
Antique brass curtain poles
Ordered some antique brass curtain poles. The ordering process was fast but a little confusing and I ended up paying twice for the same item. This was quickly resolved by Liam. The order itself arrived really quickly with thanks to Bilal for his updates. Poles are fantastic quality and look great. Very pleased!! Will be using again "Poles Direct" in the very near future and would definitely recommend.
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