The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Ver más
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The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Ver más
La empresa ha respondido
Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.
La empresa ha respondido
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... Ver más
Responsive to my request and immediately checked tyres without having booked appointment. Helpfully discussed, to make decision on purchase of new tyres. Rather a long wait, but I recognise they had f... Ver más
Escrito por la empresa
Escrito por la empresa
Unit 4, Telford Way, IP241HU, Thetford, Reino Unido
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Friendly, knowledgeable, and efficient staff, always willing to go the extra mile. Been bringing my car here for 10 years now, wouldn't go anywhere else.
Gave me the correct advice and carried out repairs while I waited.
Excellent efficient service as always. The staff are polite and helpful. I recommend Protyre without hesitation.
Fast, friendly and efficient service. Professional and welcoming. Would certainly recommend them as I’ve used them twice now for tyres.
I missed my MOT due date on my new car, I managed to book in for the next day with Protyre in Thetford and pay online before coming, very reasonable price and when I got there the guys were friendly and very fast getting it through for me, I waited in the reception and worked from there and there was a very good coffee machine and facilities! While I was in the waiting area they looked at someone’s car who was clearly in a muddle and spent a good half hour on it and didn’t charge him, very rare to see that these days. 10/10 will be coming back and recommend
The staff were great to talk to about everything to do with the tyres and tracking. Very helpful.
The car was taken for service at the time that was booked. The staff is very friendly. Since I was waiting for the car, they offered me coffee on site.
Friendly staff, could book an appointment online and choose from a good range of tyres in stock at competitive prices. A clean waiting area with free drinks and WiFi.
I can’t complain about the customer interaction at all. I had one tyre changed and while driving home my interactive system alerted me to ‘low pressure’. When my husband checked the pressure it was too high in the new tyre. He checked all the others and they all needed adjusting. I would like to suggest that once a tyre (or tyres) are changed why not check to make sure they are all the same?
Had puncture, told to bring car in almost straight way.

Respuesta de Protyre Autocare - Thetford
Everyone was polite and friendly and they where quick. They also cant do enough for you. Comfy waiting room with coffee.
Helped me out quickly when I was in a difficult spot.
Very straight forward and helpful
Easy to schedule appointment online. Came in for new tires, fluid service, & MOT. They found a fixable issue for a fair price. Everything was taken care of in an afternoon. Staff was friendly and knowledgeable. Will be returning next year and suggesting to friends.

Respuesta de Protyre Autocare - Thetford
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