Protyre Autocare - Thetford Opiniones 

1111
TrustScore: 4.5 sobre 5

4,6

Unit 4, Telford Way, IP241HU Thetford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... Ver más

Valorada con 4 estrellas sobre 5

Responsive to my request and immediately checked tyres without having booked appointment. Helpfully discussed, to make decision on purchase of new tyres. Rather a long wait, but I recognise they had f... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Unit 4, Telford Way, IP241HU, Thetford, Reino Unido

  • 01842 763663

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1111)

33.081 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

These guys are the best.

Friendly, knowledgeable, and efficient staff, always willing to go the extra mile. Been bringing my car here for 10 years now, wouldn't go anywhere else.

30 de enero de 2026
Valorada con 5 estrellas sobre 5

Great service

Fast, friendly and efficient service. Professional and welcoming. Would certainly recommend them as I’ve used them twice now for tyres.

26 de enero de 2026
Valorada con 5 estrellas sobre 5

Very friendly and quick, professional service

I missed my MOT due date on my new car, I managed to book in for the next day with Protyre in Thetford and pay online before coming, very reasonable price and when I got there the guys were friendly and very fast getting it through for me, I waited in the reception and worked from there and there was a very good coffee machine and facilities! While I was in the waiting area they looked at someone’s car who was clearly in a muddle and spent a good half hour on it and didn’t charge him, very rare to see that these days. 10/10 will be coming back and recommend

15 de enero de 2026
Valorada con 5 estrellas sobre 5
Logotipo de Protyre Autocare - Thetford

Respuesta de Protyre Autocare - Thetford

Hello Mr Byrne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, could book an appointment online and choose from a good range of tyres in stock at competitive prices. A clean waiting area with free drinks and WiFi.

7 de enero de 2026
Valorada con 4 estrellas sobre 5

Suggestion re tyre change(s)

I can’t complain about the customer interaction at all. I had one tyre changed and while driving home my interactive system alerted me to ‘low pressure’. When my husband checked the pressure it was too high in the new tyre. He checked all the others and they all needed adjusting. I would like to suggest that once a tyre (or tyres) are changed why not check to make sure they are all the same?

5 de enero de 2026
Valorada con 5 estrellas sobre 5

Great service,friendly staff.

Had puncture, told to bring car in almost straight way.

5 de enero de 2026
Logotipo de Protyre Autocare - Thetford

Respuesta de Protyre Autocare - Thetford

Dear Jean Cribb,

We appreciate you taking the time to share you positive experience you had with our team at our Thetford branch .

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Great brilliant

Great brilliant

24 de diciembre de 2025
Logotipo de Protyre Autocare - Thetford

Respuesta de Protyre Autocare - Thetford

Hello Graham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great yearly servicing.

Easy to schedule appointment online. Came in for new tires, fluid service, & MOT. They found a fixable issue for a fair price. Everything was taken care of in an afternoon. Staff was friendly and knowledgeable. Will be returning next year and suggesting to friends.

3 de diciembre de 2025
Logotipo de Protyre Autocare - Thetford

Respuesta de Protyre Autocare - Thetford

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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