Pure Cremation Opiniones 

34.856
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I looked into choosing Pure Cremation a couple of years ago. They kept in contact but without hassling me. Once I had decided to go ahead everything was organised quickly and efficiently. All necessa... Ver más

Valorada con 5 estrellas sobre 5

I spoke with Kyle when I purchased my Pure Cremation. He explained everything to me very clearly. I called again twice to give further information. I spoke to Annalise and Jo. They all were very respe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had my Husband cremated with Pure Cremation in March of this year and it was carried out with great dignity and I was kept informed throughout. After a couple of months I arranged for a Celebratio... Ver más

Valorada con 5 estrellas sobre 5

Its an easy read and informative of whats included and knowing it in an insurance fund that protects your money if anything happens to the company. Its very cheap compared to what traditional funerals... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de cremación
  2. Director de servicios funerarios

Sobre Pure Cremation

Escrito por la empresa

About Pure Cremation

Pure Cremation is Britain's most-chosen funeral plan provider – and the only provider of a pure cremation. Our funeral plan includes everything you need for a dignified, respectful funeral – so there’s nothing else that family need arrange or pay for. A pure cremation means your funeral, your way – guaranteed. We are delighted to have more 5-star customer reviews on Trustpilot than any other funeral provider.

A pure cremation is just like a traditional funeral, but without a ceremony at the crematorium. That means family can arrange a much more personal send-off, and it means our plans are much more affordable – less than half the cost of a traditional funeral.

FREE GUIDE FUNERAL PLANS FAQ'S Pure Cremation Funeral Planning Limited is authorised and regulated by the Financial Conduct Authority. Registered address: Charlton Park Crematorium, Charlton Down, Andover, SP110TA. Tel: 01264 319 319. Registered in England and Wales No. 09906976.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

35 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(34.856)

6630 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Rang to arrange our funerals

Rang to arrange our funerals. Perfect customer service and all dealt with perfectly

8 de septiembre de 2026
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Respuesta de Pure Cremation

We appreciate you sharing your experience with us. We are glad we could assist you with such an important matter.

Kind regards,

Pure Cremation Team

Valorada con 5 estrellas sobre 5

#1 customer service

Excellent advice , support

8 de septiembre de 2026
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Respuesta de Pure Cremation

Thank you for such an amazing review!

Kind Regards,
Pure Cremation Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

1 de septiembre de 2026
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Respuesta de Pure Cremation

Thank you for taking the time to leave a review.

Kind Regards,
Pure Cremation Team

Valorada con 5 estrellas sobre 5

Amazing Service

Amazing Service. I spoke to Alicia but had to talk to my wife before going ahead with a plan for each of us. Alicia rang back at the time she said she would & we couldn’t be happier with the arrangements we made. She was very helpful & patient with us & answered every question we had. We are happy that our relatives will not have to arrange or find money to pay for funerals.

8 de agosto de 2026
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Respuesta de Pure Cremation

Thank you for your wonderful feedback. We are so pleased to hear that our team was helpful and patient, and that we were able to provide you with peace of mind.

Kind regards,

Pure Cremation Team

Valorada con 1 estrellas sobre 5

WHAT DO YOU GET FOR YOUR MONEY

Pure Cremation uses the word to compare average funerals at over £4500. Lets be aware with them its collection of body, cremation, return of ashes in urn, You do not get to attend, no funeral service, no choice of venue, no choice of cremation time or coffin, no hearse, no procession, no flowers, no director, no press notice. Lets face it, a Direct Cremation is just that, and to charge nearly £ 2000 as I was quoted is a scandal; when most of the others are just above £ 1000. Fr Anthony

1 de febrero de 2026
Opinión espontánea
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Respuesta de Pure Cremation

Thank you for taking the time to share your experience with us. Your feedback is very important, and we truly appreciate you bringing these points to our attention. A member of the team is currently reviewing the concerns you’ve raised and will reach out to you directly within 3 working days.

In the meantime, if there’s anything else we can do to assist you, please don’t hesitate to contact us at customercare@purecremation.co.uk or call us on 0800 033 7737. We’re here to help and ensure your concerns are addressed.

Kind Regards,
Pure Cremation Team

Valorada con 5 estrellas sobre 5

Very good service could not fault this…

Very good service could not fault this amazing service thankyou

8 de septiembre de 2026
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Respuesta de Pure Cremation

We're so happy to hear you had such a positive experience with our service. Thank you for your kind words.

Kind regards,

Pure Cremation Team

Valorada con 5 estrellas sobre 5

I would advise anyone to join pure…

I would advise anyone to join pure cremation it was easy to navigate and always lovely staff to ring if your in doubt

27 de junio de 2026
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Respuesta de Pure Cremation

We're so pleased to hear that you found our service easy to navigate and that our team was lovely and helpful when you needed assistance. Thank you for your kind words.

Kind regards,

Pure Cremation Team

Valorada con 5 estrellas sobre 5

Peace of mind guaranteed

The staff are brilliant! Everything was explained in great detail and every question was answered.
Pure Cremation may not be the cheapest but I trust them absolutely. The peace of mind it gives me is everything.
I highly recommend this company

31 de agosto de 2026
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Respuesta de Pure Cremation

Thank you for your wonderful feedback. We're so pleased that our team was able to provide such clear explanations and answer all your questions, giving you complete peace of mind.

Kind regards,

Pure Cremation Team

Valorada con 5 estrellas sobre 5

So very helpful and answered so many…

So very helpful and answered so many questions very clearly.Having arranged this has put my mind at rest.
Thankyou so much
Kind regards
Marian Brench

7 de septiembre de 2026
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Respuesta de Pure Cremation

We are so pleased to hear that we were able to provide you with clear answers and put your mind at ease. Thank you for sharing your positive experience with us.

Kind regards,

Pure Cremation Team

Valorada con 5 estrellas sobre 5

No pressure, clear explanations given.

The lady spoke clearly ensuring everything that was said was understood fully, she wasn’t pushy, she allowed time for the information given to be thought about and arranged a date to discuss it further and go forward with the plan. Didn’t feel rushed or pressured into making a decision, very professional service would fully recommend to anyone.

7 de septiembre de 2026
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Respuesta de Pure Cremation

Thank you for your wonderful feedback. We're so pleased to hear that you felt no pressure and had ample time to consider the information provided. It's great to know you found our service professional and would recommend us.

Kind regards,

Pure Cremation Team

Valorada con 5 estrellas sobre 5

Very easy process

7 de septiembre de 2026
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Respuesta de Pure Cremation

Thank you for leaving a review, we are pleased you found the process easy.

Kind Regards,
Pure Cremation Team

Valorada con 4 estrellas sobre 5

What if you are an organ donor.

It was all very easy. My only concern and I had to telephone to enquire was, there is no box on the application to indicate you are an organ donor. There is nothing within the literature to cover the topic either.

7 de septiembre de 2026
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Respuesta de Pure Cremation

Thank you for taking the time to write a review.

Organ donation is managed separately through the NHS and needs to be organised when a person dies in hospital, as the process can be extremely time sensitive and must take place shortly after death where donation is possible.

We appreciate you raising this point and will take your feedback on board. If you wish to discuss anything further, please do contact our Customer Service team on 0800 033 7737.

Kind Regards,
Pure Cremation Team

Valorada con 5 estrellas sobre 5

Ill let you know

Ill let you know when ive used you

31 de agosto de 2026
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Respuesta de Pure Cremation

Thank you for taking the time to leave a review.

Kind Regards,
Pure Cremation Team

Valorada con 5 estrellas sobre 5

Very easy to do online

Very easy to do online, was all setup and documentation received within a couple of days

7 de septiembre de 2026
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Respuesta de Pure Cremation

Thank you for taking the time to leave a review, we are pleased to read your kind words.

Kind Regards,
Pure Cremation Team

Valorada con 5 estrellas sobre 5

Everything explained no problem…

Everything explained no problem whatsoever very professional sevicethoroughly

31 de agosto de 2026
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Respuesta de Pure Cremation

We're so glad to hear we provided professional service and explained everything thoroughly. Thank you for your kind words.

Kind regards,

Pure Cremation Team

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