This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quic... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My account is under review for 2 weeks now.... The customer service already assured I'll get my account active soon... It's been 5 days I placed a withdrawal, would I still get paid while my accou... Ver más
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I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. R... Ver más
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The surveys that I actually qualify for are quite enjoyable. I’m a bit annoyed at times when there are five or more surveys in the list and I don’t qualify for a single one. I get really cheesed off w... Ver más
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Información sobre la empresa
Escrito por la empresa
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Información de contacto
263 Riley Street, 2010, Sydney, Australia
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,2
Muy bueno
2 mil opiniones
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I have a problem with my account with it being under shadow ban and not my feed being empty. Kindly assist and return my account to normal and full functionality
I currently have a serious issue with my account which under shadow banning. Kindly assist in rectifying this problem and return it to normal. Thank you 🙏
12 de marzo de 2026
Respuesta de Pureprofile
Hi George,
Thank you for taking the time to share your concern with us.
We’re sorry to hear that you’re experiencing issues with your account and that your feed appears empty. We understand how concerning this can be.
Please be assured that we’ve shared your query with our Support team, and they are currently looking into this. They will get back to you via email with further updates as soon as possible.
We appreciate your patience while this is being reviewed.
Very interesting and fun surveys
Very interesting and fun surveys, giving great rewards.
12 de marzo de 2026
Respuesta de Pureprofile
Thank you for your wonderful review! We're really glad to hear that you're enjoying the surveys and finding them interesting and fun. It's great to know that the rewards are adding to your positive experience as well.
We truly appreciate you being part of the Pureprofile community and sharing your opinions with us.
Respuesta de Pureprofile
Thank you for your kind feedback! We're glad to hear you're enjoying the opportunity to earn some extra money while sharing your opinions.
We really appreciate you being part of the Pureprofile community. Happy surveying!
I keep being screened out of surveys…
I keep being screened out of surveys with no real explanation and takes me longer to meet my goals payouts take to long but I am grateful and thankfull for the oportunity to make extra cash when I do get surveys
10 de marzo de 2026
Respuesta de Pureprofile
Thank you for sharing your feedback. We understand that being screened out of surveys can sometimes be frustrating.
Screen-outs can occur when responses don’t match the criteria set by the research client or when the required number of participants for a particular group has already been reached. We truly appreciate the time you spend attempting surveys and your continued participation.
We're also glad to hear that you value the opportunity to earn rewards with Pureprofile. Your feedback is important to us as we continue working to improve the overall experience for our members.
getting follow ups & being listened to..
5 de marzo de 2026
Respuesta de Pureprofile
Thank you for your feedback! We're glad to hear that you felt listened to and that our follow-ups have been helpful.
Providing support and keeping our members informed is important to us, so we really appreciate you taking the time to share your experience.
You can redeem your earnings at any time
There are a good range of surveys to choose from
Sometimes there isn’t a value of what you receive for the survey.
4 de marzo de 2026
Respuesta de Pureprofile
Hi Joanne,
Thank you for the kind words.
We're glad to hear that you appreciate being able to redeem your earnings at any time and that you've found a good range of surveys available on the platform. We always aim to provide members with flexible rewards and a variety of survey opportunities.
We understand that some of our partner surveys may not always display the reward amount upfront. We appreciate you pointing this out, and your feedback helps us improve the overall experience for our members.
Here's to many more enjoyable surveys and great rewards on our platform!
Always heaps of surveys to do
Always heaps of surveys to do. Hardly ever run out. Great monthly competition if you dont qualify for a survey you go in the draw to win a prize
3 de marzo de 2026
Respuesta de Pureprofile
Thanks for the great feedback! We're glad to hear you're enjoying the steady flow of surveys and the monthly competition. Even when a survey isn't the right fit, it's nice to know there's still a chance to win something. We appreciate your continued support!
great surveys
great surveys that are very easy for us older people to do although at the moment all surveys I try to do say I am not eligible for 1 of many reasons. We have tried several things to correct this issue but to no avail. What is weird is that I am able to do pure spectrum surveys without any problems. Wow it's great now i'm able to do some surveys so things are looking up. Thank you so much Pure Profile
1 de marzo de 2026
Respuesta de Pureprofile
Thank you for your update and for sharing your experience with us. We're really glad to hear that things are working better now and that you're able to complete surveys again.
We truly appreciate your patience while this was being resolved, and we're happy to know that the surveys are once again available for you. If you ever notice anything unusual or need assistance in the future, please feel free to reach out to our support team.
i am having trouble accessing surveys
i am having trouble accessing surveys . I am told have done it /computer settings or incompatability. i have been a member for years and this is only a recent problem. I have contacted you many times and there appears to be no answer .If the problem is my end i am not I T knowledgeable enough to fix it
3 de marzo de 2026
Respuesta de Pureprofile
Thank you for sharing your feedback, and we're sorry to hear that you’ve been having trouble accessing surveys, especially after being a member for many years.
After reviewing your account, we can confirm that there are currently no issues or restrictions affecting it. Sometimes survey access problems can occur due to temporary browser or device-related settings.
You may wish to try a few simple steps that often resolve these issues, such as refreshing the page, clearing your browser cache and cookies, trying a different browser (like Chrome, Firefox, Edge, or Safari), switching networks, or accessing the site from a desktop or laptop if you're using a mobile device.
If the problem continues, please reach out to our support team and we’ll be happy to investigate this further for you.
Avoid
Surveys screen out before you've even started or half way through you get screened out or, even worse, completely finish and no reward. I have lost count of the contact I've made with them and all you get is 'sorry, but you are encouraged to try a new survey' They are honestly hopeless, used to be great but now rubbish. Tiny rewards when you do eventually get one. Takes ages to cash out and when you do takes ages to receive. Don't waste your time. I'm done with them, many others that are far better.
4 de marzo de 2026
Opinión espontánea
Respuesta de Pureprofile
Thank you for sharing your feedback, and we're sorry to hear about your recent experience.
Screen-outs can sometimes occur if a survey reaches its required quota or if responses do not match the target criteria set by the research client. This can happen even during the survey if the quota for a specific group fills while the survey is in progress. In such cases, participants may not always be able to complete the study.
We understand how frustrating this can be and truly appreciate the time and effort you put into participating in surveys. Your feedback is important to us, and we continuously work with our survey partners to improve the overall experience for our members.
If there are any specific surveys or reward concerns you would like us to review, please feel free to contact us at support@pureprofile.com so we can look into them for you.
Quickly sorted out
PP sorted out my problem and immediately gave me the reward I had earned.
26 de febrero de 2026
Respuesta de Pureprofile
Hi Jackie,
Thank you for sharing your lovely feedback!
We’re glad we could get everything sorted and make sure you received your reward.
Really appreciate you taking the time to share your experience, it means a lot to us!
Problem solved
3 de marzo de 2026
Respuesta de Pureprofile
Thank you for sharing your experience!
We're pleased to hear that the issue has been resolved and that you find our surveys simple and easy to complete. Your feedback is valuable to us, and we're committed to continuously improving our survey offerings to provide you with even more opportunities to earn rewards.
Thank you for being a part of Pureprofile — we truly appreciate your support!
Thankyou for getting back to me
Thankyou for getting back to me. It's refreshing when a company does that.
26 de febrero de 2026
Respuesta de Pureprofile
Thank you for taking the time to update your review. We're glad we could assist and truly appreciate your kind words. If you ever need help in the future, please don't hesitate to reach out to us.
Thanks for being part of Pureprofile!
They have recently changed their gift…
They have recently changed their gift card company from Prezzee who were great to giftbee who are not so great. A change should be for the better not worse
3 de marzo de 2026
Opinión espontánea
Respuesta de Pureprofile
Thank you for sharing your feedback. We understand that changes to reward providers can be disappointing, especially when you’ve had a positive experience with a previous option.
We recently transitioned to a new gift card partner as part of ongoing efforts to improve and expand our rewards offering. However, we’re sorry to hear that your experience with the new provider hasn’t met your expectations. Your feedback is important to us, and we will be sure to pass it on to the relevant team as we continue to review and refine our reward options.
If you’ve experienced any specific issues with a redemption, please feel free to contact us at support@pureprofile.com, and we’ll be happy to assist.
We appreciate you taking the time to share your thoughts with us.
A majority of the surveys work very…
A majority of the surveys work very well. However, there are some providers who use Pureprofile for whom none of their surveys work for me. Pureprofile are not able to troubleshoot those. Then there are some surveys which one completes only to be presented with an error screen or a screen which says that one is not eligible to collect points. In these cases it is vitally important to have taken a screenshot and know the survey's CID number in order to report the problem to Pureprofile. Most of the time these problems are resolved (quite professionally and quickly) by their staff. Some of the surveys cover very interesting topics and are extremely well-written. Some look like they have been written by a person with little knowledge of English grammar and by someone who has very little idea how to design surveys.
2 de marzo de 2026
Respuesta de Pureprofile
Thank you for your detailed and balanced feedback. We truly appreciate it. We’re pleased to hear that most surveys work well and that our team has been able to resolve issues promptly when reported.
We understand your frustration regarding certain providers and occasional error screens after completion. While partner surveys are hosted outside our team and can sometimes limit our ability to troubleshoot directly, we do escalate recurring issues and share feedback to help improve quality and reliability.
Thank you again for your continued participation. If you need assistance, please feel free to contact us at support@pureprofile.com.
Incorrectly crediting for completed surveys
I was paid the correct amount after writing a complaint. My account was correctly credited. Thank You...but, it continues to happen and is very frustrating when spending time to do your surveys and get paid a penny instead of what is owed. If you look at my activity, you will see that I completed the surveys, but not paid right. It just continues to happen and it is becoming to seem as a huge waste of my time.
27 de febrero de 2026
Respuesta de Pureprofile
Thank you for taking the time to share your experience, and we appreciate your acknowledging that the correct amount was credited after you contacted us.
That said, we completely understand your frustration. Spending time completing surveys and then receiving an incorrect reward, especially more than once, is not the experience we want for our members. Your time and effort are valuable, and we sincerely apologize for the inconvenience this has caused.
In some cases, reward discrepancies can occur due to technical issues, survey provider reporting delays, or qualification outcomes not being recorded correctly. However, this should not be a recurring experience. We would genuinely like to review your account activity in more detail to understand why this continues to happen and work toward a more permanent solution.
Please contact us directly at support@pureprofile.com with your registered email address, and we will prioritize a thorough review of your survey history.
We truly appreciate your patience and your continued participation, and we’re committed to improving your experience with us.
I am so pleased to.be a part
I am so pleased to.be a part of this survey platform and always try to do them as soon as possible .Sometimes due to my age 89 I think I miss out on earning rewards as the surveys are not always suitable for me ,but at least I can have the chance to click on the star to be in a competition to win the prize .It is always nice to claim a.reward which goes into PayPal .so.all in.alll Pureprofile is worth the time
Thank you for giving me the opportunity to become involved.Doreen Dolamore.
.
Do
..
1 de marzo de 2026
Respuesta de Pureprofile
Thank you so much for your wonderful review. We’re truly delighted to have you as part of our community, and we greatly appreciate your efforts to participate in surveys whenever you can.
We understand that not every survey will be suitable, as many are targeted to specific demographics, but we’re so pleased that you still enjoy taking part and entering our prize draws. It’s lovely to hear that receiving your PayPal rewards has been a positive experience.
Thank you again for your kind words and for being a valued member of Pureprofile. We’re grateful to have you involved with us.
They sorted the problem
24 de febrero de 2026
Respuesta de Pureprofile
Thank you for taking the time to update your review. We’re pleased to hear that the issue has been resolved.
If you ever experience any other concerns or have questions in the future, please don’t hesitate to reach out to us at support@pureprofile.com. We’re always here to help.
Good experience and wonderful customer…
Good experience and wonderful customer support
24 de febrero de 2026
Respuesta de Pureprofile
Thank you so much for your kind words! We’re delighted to hear that you’ve had a good experience with us and that our customer support team has been able to assist you effectively.
Providing helpful and responsive support is very important to us, so your feedback truly means a lot. If you ever need any assistance, please feel free to reach out to us at support@pureprofile.com. We’re always happy to help.
This is definitely one of my favorite…
This is definitely one of my favorite survey sites but, just the other day, I was waiting for a code to be sent to my phone so I could redeem for a gift card but before the code even arrived I received a message stating that I was timed out of inputting code. Scared the living daylights out of me as I have an old phone that sometimes takes up to 30/40 seconds before a code will even appear. I also have arthritis in my hands so that automatically means I am slower than most to type in numbers. I have brought this issue up once before, a long time ago, and it seemed to be resolved but now the same issue is back again. Hoping someone can sort this out. Tried going through contact site but it doesn't work.
6 de febrero de 2026
Opinión espontánea
Respuesta de Pureprofile
Thank you so much for your thoughtful feedback and for sharing your experience with us. We’re really glad to hear that Pureprofile is one of your favorite survey sites — that truly means a lot.
We’re very sorry to hear about the timeout issue you experienced while waiting for your verification code. We completely understand how stressful that must have been, especially given the delay with your phone and the additional challenges you mentioned. The code timing out before you even have a fair chance to enter it is certainly not the experience we want for our members.
Your feedback is extremely important, and we appreciate you raising this again. We will escalate this concern to our technical team for review to ensure the verification window is working as intended and remains accessible for all members.
We’re also sorry to hear you had trouble contacting us through the website. In the meantime, please feel free to reach out directly to us at support@pureprofile.com with your registered email address and details of what happened, and we’ll gladly assist you further.
Thank you again for your patience and for being a valued member of Pureprofile.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
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