Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claim... Ver más
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Consulta las opiniones de los clientes
These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they... Ver más
My hallway smoke detector had reached its expiry date but the manufacturer no longer made replacements. So I came to Safelincs and found that they make a 'plug and play' compatible alarm which meant I... Ver más
Be careful about their delivery promises. We ordered some defib pads on a Friday and paid extra for next day delivery. They did not arrive until Tuesday evening. They said that I should have read th... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.
Fire Safety Solutions
Escrito por la empresa

- Exclusive Warranties
- We offer 5 year warranties on all our essential fire safety products as standard.
- Best Price Guarantee
- We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
- Certified Professionalism
- We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
- Free Replacement After Fire Guarantee
- Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
- Corporate Memberships
- Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
- Manufacturers' Partner Of Choice
- We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.
Free Shipping On Safes, Dorgards And A Range Of Other Products
Any order containing one of the above products is shipped for free.
Información de contacto
33 West Street, LN13 9FX, Alford, Reino Unido
- 0800 612 6537
- support@safelincs.co.uk
- www.safelincs.co.uk

Save Over 50% on Your Extinguisher Costs
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Looking for a replacement for my smoke…
Looking for a replacement for my smoke alarms that had come to the end of their marked service life I found they were obsolete. Fortunately Safelincs came up with a replacement model that was easy to fit without technical knowledge. They came in a few days and as promised were easy to fit. Now all three installed in linked system and doing the job thanks👍
Fast Delivery and Reasonable price
The ordering process and deliver time was impressive and the product was the cheapest I could find (by a couple of pounds). I would have given 5 stars if the defib pads arrived in packaging Arriving without a pouch gives the impression it might not be new.
Arrived very quickly and a fraction of…
Arrived very quickly and a fraction of the cost of amazon
Prompt Action
I contacted Safelincs by email on 29th June. I received a response promptly with suggestions as to why my 10 year battery started to run down after 4 years. Customer services exchanged further emails 1st July and is arranging a replacement unit. Much appreciated.
Regards
Eric Millan
Everything came as ordered
Everything came as ordered, quickly and as described
Straight forward ordering and very…
Straight forward ordering and very competative price.
Good solid box
Good solid box with plenty of space for storage. Box bigger than needed - site specified ‘large’ but actual size details weren’t stated (or couldn’t see them). Not an issue but would have been good to easily see size - and other sized boxes if available.
Excellent pre-sales with my query about…
Excellent pre-sales with my query about replacements. Super fast delivery, and the alarms just clipped on and worked...
Replacement of smoke detector under guarantee
One of the Firehawk smoke detectors with a life of 10 years in our property recently showed a low battery after 6 years of use. A quick email to Safelincs resulted in a replacement getting to me within a couple of days and everything back up and running minus the beeping! A refreshing response from efficient and friendly staff.
Great
Easy to order. Arrived on time. Well packaged and the item was exactly what we were looking for.
Poor communication and misleading website
Item not dispatched because items not in stock. This was not clear on website and I was not advised of delayed delivery time.

Respuesta de Safelincs
Excellent Company…
I have bought from Safelincs several times. They have excellent customer service; I often call up with queries & a lovely human is always available with great knowledge & advice about their products. I highly recommend them and their products.
Purchased Fireangel kit from Safelincs…
Purchased Fireangel kit from Safelincs a few years ago, had a battery issue with one of my smoke detectors and contacted Safelincs for advice, from the second i contacted Stephanie @ Safelincs i was in good hands, very quick response and attention to my issue, only took an email with some info regarding the smoke detector and within a few days a replacement unit was delivered, no hastle, no fuss - 100% professionally dealt with - absolute pleasure - great company and fantastic employees, very glad i dealt with them to begin with - thank you.
Fast response to my order
Fast response to my order. The replacement pads arrived 2 days after the order was placed.
Excellent service
Excellent service, competitive pricing and sorted out my issue immedaitely.
Honourable
Damaged alarm arrived but this was swiftly replaced without question.
False Promises
Ordered fairly standard products on the 5th of May with next day delivery and showing in stock, phoned on the 8th to query where they were to be told the stock was expected that day and would be dispatched that day or the Monday. Called the Tuesday as no sign of a parcel, only to be told the expected re-stock date was the 19th, phoned the 20th, only to be told it's the 27th. Zero updates, zero accountability.
Updated my review and rating, as I did receive the items after posting a review, but the overall experience was poor.

Respuesta de Safelincs
Where is my product?
We have placed an order on 01/05/26 but unfortunately we have still yet to receive the product. We have not received any information other than the initial order reference, no tracking information has been sent, and email queries are unanswered.
I had to give it one star just to write a review.

Respuesta de Safelincs
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