Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claim... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they... Ver más
My hallway smoke detector had reached its expiry date but the manufacturer no longer made replacements. So I came to Safelincs and found that they make a 'plug and play' compatible alarm which meant I... Ver más
Be careful about their delivery promises. We ordered some defib pads on a Friday and paid extra for next day delivery. They did not arrive until Tuesday evening. They said that I should have read th... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.
Fire Safety Solutions
Escrito por la empresa
- Exclusive Warranties
- We offer 5 year warranties on all our essential fire safety products as standard.
- Best Price Guarantee
- We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
- Certified Professionalism
- We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
- Free Replacement After Fire Guarantee
- Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
- Corporate Memberships
- Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
- Manufacturers' Partner Of Choice
- We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.
Free Shipping On Safes, Dorgards And A Range Of Other Products
Any order containing one of the above products is shipped for free.
A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.
Información de contacto
33 West Street, LN13 9FX, Alford, Reino Unido
- 0800 612 6537
- support@safelincs.co.uk
- www.safelincs.co.uk
Save Over 50% on Your Extinguisher Costs
4,7
Excelente
7 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Let down with delivery
Safelincs is a great company and their products are fantastic but badly let down by their choice of delivery company hence the poor rating. Each time I buy something there are big delays .
1 de agosto de 2026
Opinión espontánea
Respuesta de Safelincs
Good afternoon Andrew,
Thank you for taking the time to review Safelincs, and I am very sorry to hear about your experience and apologise for the inconvenience caused.
I would like to look into this further, and request some information regarding your order to assist with my investigation in to the delays.
We do offer alternative courier options. If you would prefer to use a different courier for a future order, please give our team a call on 0800 612 6537 when placing the order and we will be happy to discuss the available options with you.
Kind regards,
Laura
Customer Service Manager
Defib pads were easy to order and…
Defib pads were easy to order and delivered very quickly
4 de agosto de 2026
Opinión espontánea
Excellent all round service!
Excellent customer service and advice.
Replacement units were very easy to fit and great value. No need to call electrician to wire in new base units.
Order was processed immediately and delivered very quickly. Why can't it always be like this!
4 de agosto de 2026
Opinión espontánea
Great customer service
Great customer service, they resolved issues with the delivery from a courier company. Overall the product is good and I am happy with their efficient customer service.
12 de agosto de 2026
Opinión espontánea
Excellent product at a good price
Excellent product at a good price. Delivered on time and well packaged
27 de julio de 2026
Opinión espontánea
Super great price for products and a fast…
Super price for products and a fast tractable delivery thanks for a prime service
17 de julio de 2026
Opinión espontánea
Good business to deal with!
Easy ordering process, prompt delivery and product exactly what I needed
30 de julio de 2026
Opinión espontánea
Great product and fast delivery
Great product and fast delivery - many thanks!
13 de julio de 2026
Opinión espontánea
Best price I could find and quick…
Best price I could find and quick delivery. Thanks very much.
14 de julio de 2026
Opinión espontánea
Best safety products for our caravan
Undertook my research on best carbon monoxide and smoke alarm dectectors and settled on Safelincs, as they had both products available and each had extensive information on the product with its ease of installation. Products I purchased where for a caravan, so safety was paramount. Obviously cost was also a factor but excellent prices and I didn't compromise on safety. Delivery excellent.
17 de julio de 2026
Opinión espontánea
This replaces an older unit and after…
This replaces an older unit and after research I selected this model to protect us both.
13 de julio de 2026
Opinión espontánea
This is my second purchase from…
This is my second purchase from Safelinc.I have bought 2 replacement smoke alarms and can honestly say they are brilliant.No wiring needed just a quick change over from the original unit without having to change the base unit.The delivery was very quick and the quality of the product was fantastic.
2 de julio de 2026
Opinión espontánea
avoid never received my order
delivery problems were all sorted and full refund all good and options to purchase again
6 de julio de 2026
Opinión espontánea
Respuesta de Safelincs
Good afternoon,
Thank you for taking the time to leave your review. We're very sorry that your order wasn't delivered and for the frustration this caused.
After investigating, we found that despite our team providing the courier with the correct address details, they were unfortunately unable to complete the delivery. This is not the level of service we expect from our delivery partners, and we sincerely apologise for the inconvenience.
To resolve the matter as quickly as possible, we have issued a full refund, which should appear in your account within the next few days.
If you decide to order from us again in the future, we'd be happy to arrange delivery with an alternative courier to help ensure a smoother experience.
Thank you for bringing this to our attention, and we appreciate the opportunity to put things right.
Once again, thank you for taking the time to review Safelincs, all feedback is appreciated
Kind regards,
Laura
Customer Service Manager
Easy install for discontinued alarms
We've been in our new build for near 10 years and the alarms are needing replaced. As they are hard-wired into the mains, we didn't want to replace the whole unit, however our units are discontinued. Thankfully I came across this device on Safelincs which was super easy to install into the existing bracket. It is bulkier than the previous unit, but we can live with that. Will definitely purchase again for replacing our other units
2 de julio de 2026
Opinión espontánea
Unfortunately Safelincs use Evri …
Unfortunately Safelincs use Evri for delivery, so a one day delivery turned into a 1 WEEK! delivery, missing the job slot I had booked. It also turned up without advising prior to the eventual delivery slot.
Whilst this is Evri for you, Safelincs consciously choose to use this company and therefore are ultimately responsible for the standard of service customers receive. A refund was offered with no quibble but in future I will use a competitor company who don't use Evri (who always get it wrong for me).
2 de julio de 2026
Opinión espontánea
Respuesta de Safelincs
Good afternoon,
Thank you for taking the time to leave your review. We're sorry to hear your delivery took a week rather than arriving the next day, and we appreciate how frustrating this must have been, particularly as it caused you to miss your booked job slot.
While Evri generally provides a reliable service across most areas, we understand that experiences can vary by location, and we're sorry this wasn't the case in your area. We'd also encourage you to share your feedback directly with Evri, as this helps them investigate and improve their local service.
We make the courier used for each order clear at checkout. If a customer would prefer to discuss alternative delivery options before placing an order, we're always happy to help where possible if they get in touch with us first.
Thank you again for your feedback. We appreciate you bringing this to our attention and hope you'll consider shopping with us again in the future.
Laura
Customer Service Manager
Would highly recommend Safelincs
Would highly recommend Safelincs. They had a great selection of products and ordering was very easy. My items were dispatched straight away and I received them next day. I will be ordering again very soon. Fantastic Service!
30 de junio de 2026
Opinión espontánea
Brilliant service
Brilliant service. Ordered and came very quickly and as advertised
6 de julio de 2026
Opinión espontánea
Very quick delivery thank you
28 de junio de 2026
Opinión espontánea
Smoke alarm
I had problems with a smoke alarm I purchased 4 years ago it had a 10 year battery guarantee,I rang safelincs and spoke to Stephanie, no problem with a replacement, sent straight away brilliant service thanks.
7 de julio de 2026
Opinión espontánea
Great product at a good price and fast…
Great product at a good price and fast delivery, would use again
23 de junio de 2026
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.