Safelincs Opiniones 

6705
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claim... Ver más

Valorada con 5 estrellas sobre 5

These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they... Ver más

Valorada con 5 estrellas sobre 5

My hallway smoke detector had reached its expiry date but the manufacturer no longer made replacements. So I came to Safelincs and found that they make a 'plug and play' compatible alarm which meant I... Ver más

Valorada con 3 estrellas sobre 5

Be careful about their delivery promises. We ordered some defib pads on a Friday and paid extra for next day delivery. They did not arrive until Tuesday evening. They said that I should have read th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de prevención de incendios
  2. Tienda de equipos de seguridad

Escrito por la empresa

We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.

Fire Safety Solutions

Escrito por la empresa

Exclusive Warranties
We offer 5 year warranties on all our essential fire safety products as standard.
Best Price Guarantee
We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
Certified Professionalism
We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
Free Replacement After Fire Guarantee
Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
Corporate Memberships
Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
Manufacturers' Partner Of Choice
We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.

Free Shipping On Safes, Dorgards And A Range Of Other Products

Any order containing one of the above products is shipped for free.

A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.

Información de contacto

Promotion box for Safelincs

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Consider Safelincs P50 Service-Free Extinguishers for your business

4,7

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

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4,7

Todas las opiniones

(6705)

235 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

1st class all-round

Although the ordering mistake was mine, Safelincs dealt with return and re-order excellently, efficiently and with courtesy and friendliness. Absolutely excellent customer service. Thank you.

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Safelinks direct replacement smoke alarms

Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claimed there product would not even require a new base to be fitted to the ceiling and that the electrical connection was the same. Fantastic i thought and ordered 2 to replace both my connected alarms. Ordering was simple. Delivery was quick. Installation exceeded my expectations by a country mile and literally took 2 minutes per alarm. The whole process was easy and quick. Thoroughly recommended

27 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good replacements for obsolete parts

These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they're not manufactured any more, I'm going to have to get a bloody electrician to rewire my house" and then to "oh, these guys make a drop in replacement. I'll order them then." Next (working) day delivery and 30 minutes of fiddling with batteries and a circuit breaker and all is well again. Easy to deal with, they tell you exactly what units are compatible and all you have to do is slot in the replacement. Can not complain at all. Would buy from again.

9 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

A great product which, once you get the hang of it, is easy to install. The website is easy to use, and the delivery is quick.

1 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Plug and Play Replacement Smoke Alarm

My hallway smoke detector had reached its expiry date but the manufacturer no longer made replacements. So I came to Safelincs and found that they make a 'plug and play' compatible alarm which meant I did not have to engage an electrician to instal a new alarm. Using the very clear instructions, I fitted the replacement in minutes.

7 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent replacement for discontinued BRK alarms

I needed to replace three smoke alarms and one heat alarm that had been fitted around 12 years ago when I had my loft extension done. They were mains powered and interconnected, and the original models were the BRK 670MBX smoke alarms and BRK 680MBX heat alarm, which have now been discontinued.

Thankfully, Safelincs had suitable replacement models that fitted the existing base plates, meaning I didn't need to get an electrician out. It was simply a case of removing the old alarm, disconnecting the electricity clip and clicking the new alarm into place. Everything connected and worked as it should.

I was initially unsure about the replacement heat alarm because the Safelincs website listed it as compatible with the BRK 690MBX, but didn't specifically mention the 680MBX. However, I can confirm that it fitted the existing base plate and connected without any problems.

I also called Safelincs before ordering and was reassured that I could check whether the alarm fitted and return it for a refund if it wasn't compatible. That gave me confidence to go ahead.

Overall, I'm very happy with the products and the service. The pricing is good and they arrived promptly. It's great to be able to replace discontinued alarms without having to replace the wiring or get an electrician involved.

I'll definitely use Safelincs again when these need replacing in another 10 years!

21 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Responded quickly to emails regarding the purchase.
Delivery was quick.
The item is of high quality however maybe a bit pricey.
I ordered 3 DETA 1111 compatible smoke alarm which the original is no longer made. The product fits the base plates and is totally compatible. I feel the product is an upgrade on the originals. Install is easy.

19 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

The customer service from Stephanie was first class, she was really kind and reassuring about my query with the online order. Great value and delivery the next day - would certainly use Safelincs Fire and Safety Solutions again and highly recommend to others. Thankyou

9 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always use Safelincs for smoke detectors

Always use Safelincs for my smoke detectors and carbon monoxide detectors. The website is super easy to navigate. Delivery is prompt and well packaged. I personally like to get the “long life” built in 10 year battery type- to me it is worth the extra outlay for peace of mind.
And they send reminders to test the equipment.
Great company.

14 de septiembre de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Be careful about their delivery…

Be careful about their delivery promises. We ordered some defib pads on a Friday and paid extra for next day delivery. They did not arrive until Tuesday evening.
They said that I should have read the small print.
If they could not do a next day delivery on Friday why did they ask me to pay for it anyway ? It would be useful if they said when delivery would happen.

9 de septiembre de 2026
Opinión espontánea
Logotipo de Safelincs

Respuesta de Safelincs

Good afternoon,

Thank you for your order and taking your time to leave a review,


I'm sorry to hear that you were not happy with the service you received regarding the next day delivery,

I have refunded your full delivery charge for the inconvenience caused, and I do apologise,


If you do wish to discuss this further, please do not hesitate to call us on 0800 6126537 as we take all feedback seriously here at Safelincs and appreciate all that we receive.

Kind regards
Claire Customer Service Manager

Valorada con 5 estrellas sobre 5

Great service

Great service. I had a question about a heat alarm to replace an old BRK model I had, and they were super knowledgeable -- explained why my model number wasn't included in the list on their side, but that it should work to replace it (it did!). They also walked me through some troubleshooting post-install when I needed it.

28 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely easy to use

Extremely easy to use, fitted well in gaps between floor boards. The patented tool did help. Overall the product has performed well,

2 de septiembre de 2026
Opinión espontánea

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