Safelincs Opiniones 

6708
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claim... Ver más

Valorada con 4 estrellas sobre 5

Excellent customer service received from Graham in the customer service team who was friendly, patient and helpful in advising how to remove my alarm which was beeping loudly to advise it was at its... Ver más

Valorada con 5 estrellas sobre 5

These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they... Ver más

Valorada con 5 estrellas sobre 5

My hallway smoke detector had reached its expiry date but the manufacturer no longer made replacements. So I came to Safelincs and found that they make a 'plug and play' compatible alarm which meant I... Ver más

Información sobre la empresa

  1. Servicio de prevención de incendios
  2. Tienda de equipos de seguridad

Escrito por la empresa

We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.

Fire Safety Solutions

Escrito por la empresa

Exclusive Warranties
We offer 5 year warranties on all our essential fire safety products as standard.
Best Price Guarantee
We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
Certified Professionalism
We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
Free Replacement After Fire Guarantee
Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
Corporate Memberships
Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
Manufacturers' Partner Of Choice
We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.

Free Shipping On Safes, Dorgards And A Range Of Other Products

Any order containing one of the above products is shipped for free.

A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.

Información de contacto

Promotion box for Safelincs

Save Over 50% on Your Extinguisher Costs

Consider Safelincs P50 Service-Free Extinguishers for your business

4,7

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

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4,7

Todas las opiniones

(6708)

237 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick & easy purchase

Clear information to select which type of smoke alarm. Swift delivery so 3 new smoke alarms fitted for the next 10 years.

2 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great website

Great website. We needed to replace our smoke alarms and heat alarm as they were over 10 years old. I wasn’t sure how to do this as they are mains wired but the website offered solutions for newer alarms that were compatible with the bases. They just slotted on. Only slight issue was one of the batteries supplied was out of power but we just used the battery from our old alarm. Delivery was really quick too.

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased with my purchases.

I ordered three smoke alarms a heat alarm and a control unit. All arrived together, on time and well packaged. I found it easy to follow the instructions to pair all the items together and when tested everything worked as it should. Fitting the items in their respective places was straight forward with all fixings provided. They are small, neat and unobtrusive but very loud. I had no need to ask for help at any point. I am a 78 year old widow!

21 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m still waiting for this item

I’m still waiting for this item. Went on their chat to be told it wasn’t in stock when I ordered it and the shipment is delayed until 19/4. When I asked why I wasn’t told this the chat went off. Hung up obviously. So I’ve no item yet! Ordered on 13/3.

30 de marzo de 2026
Opinión espontánea
Logotipo de Safelincs

Respuesta de Safelincs

Good afternoon,

Thank you for taking the time to review Safelincs, we appreciate all feed back provided to us.

At the time of ordering, the item was was out of stock, with an expected dispatch date of 13th April. I appreciate that this is quite a long lead time, though some items take a little longer to get to us than others.

We have swapped the item you ordered for an alternative alarm which is in stock, and should now have been delivered.

In regards to the online chat, I do apologise for the inconsistent connection. I did see that both yourself and my staff member dropped on and off from time to time, so the connection wasn't 100% stable.

If you do have any further questions, or with to get back in touch, please feel free to do so.

Kind regards,
Laura
Customer Service Manager

Valorada con 3 estrellas sobre 5

Poor quality firedoor

The order process with Safelincs was good but the quality of the FD60 firedoor I received was not. The top and bottom of the door was just wrapped in clingfilm, offering no protection during transit hence the veneer was badly chipped along the bottom. It was also meant to be primed for painting but parts of it wasn't. Safelincs dont manufacture the doors only supply them but that's little consultation.

2 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Faulty Unit

I received a faulty unit. The customer services team were great and extremely efficient in sorting out a replacement, it arrived the very next day and they even speeded up my further order for no extra cost. I am extremely impressed. Only reason I didn't give five stars was the batteries sold with the units need to be Duracell. The batteries supplied with the units are useless (not Safelincs fault).

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality.

Good range of products, website easy to navigate and order. The product arrived on time, very easy to set up, it was literally a case of insert batteries and good to go. Great service and product.

24 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Carbon monoxide alarms

I ordered two Carbon monoxide alarms to give to my kids for their travels.
The order arrived on time, well packaged.
The two alarms look good quality, and have a charity story card with them encouraging their greater use to save lives.

26 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and efficient service

Easy to use website with a comprehensive range of specialist fire safety/detection equipment. Straightforward ordering process and no postage/packing charge which is a good benefit. Very efficient processing of order and quick delivery. No complaints whatever and would have no hesitation in recommending this firm

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Replacement smoke alarm

Website and product choice was good. The ordering process was easy and the delivery was very quick.
The easi-swap smoke alarm installation instructions were simple to follow and

17 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Easy to order and arrived very quickly. Product was as described. Would definitely order from them again.

16 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Easy to order

Easy to order. Fast delivery. Well packaged. Fitting wasn't easy as the electrical connection did not go on anywhere near as easily as shown in your video. Quite a lot of force was needed, so much so that I thought I had purchased incorrect alarm. Perhaps this should be pointed out on video or in instruction leaflet.

20 de febrero de 2026
Opinión espontánea

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