Safelincs Opiniones 

6708
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claim... Ver más

Valorada con 4 estrellas sobre 5

Excellent customer service received from Graham in the customer service team who was friendly, patient and helpful in advising how to remove my alarm which was beeping loudly to advise it was at its... Ver más

Valorada con 5 estrellas sobre 5

These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they... Ver más

Valorada con 5 estrellas sobre 5

My hallway smoke detector had reached its expiry date but the manufacturer no longer made replacements. So I came to Safelincs and found that they make a 'plug and play' compatible alarm which meant I... Ver más

Información sobre la empresa

  1. Servicio de prevención de incendios
  2. Tienda de equipos de seguridad

Escrito por la empresa

We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.

Fire Safety Solutions

Escrito por la empresa

Exclusive Warranties
We offer 5 year warranties on all our essential fire safety products as standard.
Best Price Guarantee
We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
Certified Professionalism
We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
Free Replacement After Fire Guarantee
Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
Corporate Memberships
Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
Manufacturers' Partner Of Choice
We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.

Free Shipping On Safes, Dorgards And A Range Of Other Products

Any order containing one of the above products is shipped for free.

A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.

Información de contacto

Promotion box for Safelincs

Save Over 50% on Your Extinguisher Costs

Consider Safelincs P50 Service-Free Extinguishers for your business

4,7

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(6708)

240 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Uses EVRI - avoid courier

The Safelinks product and service were good, however they use Evri as a courier who are unreliable and provide an abysmal customer service. My package was delivered to a different address on a different street and the only reason I got it was due to the kindness of the occupant of the address it was erroneously delivered to.

18 de febrero de 2026
Opinión espontánea
Logotipo de Safelincs

Respuesta de Safelincs

Good afternoon,

Thank you for taking the time to leave a review. We take all customer feedback seriously, and like to hear from you.

Safelincs offer a couple of options for delivery, and EVRi are the courier of choice for the standard service, though if you contact us directly we would be more than happy to discuss our alternative courier options for any future orders.

We appreciate that it is frustrating when couriers leave parcels in undisclosed locations, and would highly encourage everyone to leave feedback on their platforms, so this can be monitored by their area managers.

Please don't hesitate to get in touch with us directly if you do wish to place another order, or enquire about any current orders.

Kind regards,
Laura
Customer Care Manager

Valorada con 5 estrellas sobre 5

Inherited a wired fire alarm system on…

Inherited a wired fire alarm system on house purchase years ago and the back-up batteries have gradually needed replacing. Happened to look at the base plate and discovered that they were now 13 years old and should have been replaced after 10 years. Didn't fancy rewiring the house or having to fit a new type of alarm, then have to repaint the ceiling, but discovered these from Safelincs. A replacement that looks a little different, but fits the base plate and connectors perfectly. Three bought and fitted in about 15 minutes with no drilling or wiring needed. Brilliant!

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smoke Alarm replacement.....

The smoke alarm needed was easily identified on the website and the alarms were delivered promptly as ordered. A wealth of knowledge and backup information is on the Safelincs website including reminder facilities which gives confidence going forward. A much needed exercise completed far more simply than expected.

8 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ease of order and good information

Website easy to use and explained compatibility of the smoke detector I wanted to replace an old one. Delivery as stated. Came with backup battery which I wasn’t expecting so even better.

10 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Extremely fast delivery. Best price I could find anywhere.
Used the online chat prior to ordering, this was very helpful and informative,

5 de febrero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Watch out for product warranty issues

Quick dispatch of smoke/heat alarms. Noted heat alarm is 3years old since manufacture, smoke alarms were 2025. Although warranty starts from installing the heat alarm, battery isn't covered by the warranty unlike the smoke alarms which are covered for 5 years. Low Rating to reflect product issues.

6 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great product and fast shipping but…

Great product and fast shipping but they use Evri which delivered it to a random house in my close instead of to mine.

Edit. I bought a CO monitor to replace mine that had expired. The website was helpful and easy to order from, informative which is helpful as I don't know anything about CO monitors I just bought the same brand and type as I had before.

However. My comment about shipping stands. Evri is notorious for poor delivery and companies that continue to use it need to know. I won't need another CO monitor until 2036 so I hope this is resolved by then.

29 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Clear website. Quick delivery.

Safelincs has a good range and the website explains things well. I went for the P50 Water Mist, which seemed sensible for a domestic property. Also a fire blanket for the kitchen. The site said the P50 was on back order and would take a few weeks to deliver, but everything actually came in 2 days, which was a pleasant surprise.

4 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Successful purchases

This is the second time I've bought from Safelincs. the first time, I used the Chat function and got good advice. This time, I knew what I wanted. Choice was reasonable (though one model I was interested in and would have bought there - I got it eventually from amazon.co.uk - wasn't listed on the site). Delivery was quick. Prices are competitive.

25 de enero de 2026
Opinión espontánea

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